TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Automox

    Score9.1 out of 10
    N/AAutomox is an endpoint management solution used to keep desktops, laptops, and servers updated and ready for users anywhere in the world. Using automation, IT can fix critical vulnerabilities and boost user productivity.

    $1

    per month per endpoint

    SOTI MobiControl

    Score8.3 out of 10
    N/ASOTI in Mississauga offers MobiControl, the company's enterprise mobile device management application which can be used to track physical mobile assets as well as their applications and provide data privacy and security.N/A
    Pricing
    AutomoxSOTI MobiControl
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AutomoxSOTI MobiControl
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAutomox can patch macOS, Windows, and Linux endpoints with PatchOS, an offering at $1 per endpoint/ month with an annual commitment. The Automate Essentials or Automate Enterprise packages are for scaling IT automation, endpoint configuration, and software updates. Modules are available with Automox Assist, a one-on-one remote endpoint control and assistance for helpdesk technicians.—
    More Pricing Information
    Community Pulse
    AutomoxSOTI MobiControl
    Considered Both Products
    Automox
    No answer on this topic
    SOTI
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    141 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    132 Answers
    No answers on this topic
    Happy with the feature set
    93%
    Happy with the feature set
    138 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    105 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    130 Answers
    No answers on this topic
    Best Alternatives
    AutomoxSOTI MobiControl
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    Action1
    Score9.5 out of 10
    Action1
    Score9.5 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9.3 out of 10
    ManageEngine Endpoint Central
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AutomoxSOTI MobiControl
    Likelihood to Recommend
    8.9
    (126 ratings)
    9.0
    (5 ratings)
    Likelihood to Renew
    8.2
    (4 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (91 ratings)
    8.0
    (1 ratings)
    Availability
    5.5
    (1 ratings)
    -
    (0 ratings)
    Performance
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.2
    (6 ratings)
    6.0
    (1 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    6.4
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AutomoxSOTI MobiControl
    Likelihood to Recommend
    Automox
    Smaller organisations such as ourselves, who have outgrown their MSP but still need to retain control of their system and have visibility of the estate. The tool enables us to have real-time visibility and deploy or remediate as needed. We have also purchased Rapid7, which integrates natively into the product, making it a more powerful tool moving forward.
    Incentivized
    Read full review
    SOTI
    The experience using SOTI MobiControl has been excellent as a user. My notebook and smartphone devices have the security policy applied and it works perfectly. I have all the apps I need to work installed, up to date and with no issues. All devices are tracked by the software and are safe in case of theft, and the information contained in the devices is erased remotely. Each group/user has their permissions specified according to what they need and that makes things even more secure. I recommend SOTI MobiControl for its ease of use and security and for not slowing down my devices.
    Incentivized
    Read full review
    Pros
    Automox
    • Shows applications installed on a specific asset
    • Able to push policies and updates remotely , creating policies is easy.
    • Keep track of compliant devices and when is the last time they have connected to the servers
    • All the great information provided within one single device
    Incentivized
    Read full review
    SOTI
    • Remote support.
    • Kiosk mode.
    • Supports not only Android but also iOS.
    Incentivized
    Read full review
    Cons
    Automox
    • Server patching orchestration. There is no way to patch and reboot systems in order of importance, such as database servers before application servers.
    • Worklets for patching .net core and similar.
    • Worklets for removing unwanted Java installs or other unwanted software.
    • Integration with Tenable Vulnerability Management.
    • AI script development should be included at no additional cost; GPT or Gemini can be used instead for free and pasted into Automox. Why charge when others are free?
    • Official worklets are slow to be added or updated.
    Incentivized
    Read full review
    SOTI
    • Very limited API.
    • Profile deployment limitation.
    • Package deployment limitation.
    • Lacks licensing flexibility.
    Incentivized
    Read full review
    Likelihood to Renew
    Automox
    This is a software that just works. Once configured its a set and forget kind of tool that keeps things up to date and alerts me if something is wrong. I was able to work through an expansion project to deploy an additional 500 devices in almost no time and create a robust self-patching environment.
    Incentivized
    Read full review
    SOTI
    No answers on this topic
    Usability
    Automox
    It truly functions like a single pane of glass. While our use case is for EC2 instances in AWS, it can manage endpoints across all clouds, or even deployed hardware (laptops). We do manage instances in multiple AWS accounts and there is no set up required between orgs. This accomplishes our needs for real time tracking, and historical reporting for all of our in scope resources.
    Incentivized
    Read full review
    SOTI
    I support other users with the help of this tool. I really like the remote support functionality. You can make screenshots or even capture videos. If you face network problems, the tool doesn't help at all. It might be helpful, if they would develop a kind of offline support mechanism. So that there is some kind of logging even when there is no network and we can check the logs afterwards (or do video capture while being offline, etc.).
    Incentivized
    Read full review
    Support Rating
    Automox
    1. Simplicity and Ease of Use 2. Cross-Platform Support 3. Powerful Automation with Worklets 4. Real-Time Visibility and Control 5. Fast and Reliable Cloud-Based Updates 6. Strong Security Focus
    Incentivized
    Read full review
    SOTI
    We had a feature request. They accepted the request, but couldn't tell us whether the feature will be developed or when. I think this is not helpful for us as a customer. We do not always ask the SOTI MobiControl for help but other consultants. I think that is quite expensive.
    Incentivized
    Read full review
    Implementation Rating
    Automox
    Implementing Automox successfully starts with a clear strategy for organizing and grouping devices based on operating systems, environments, or business criticality. This ensures that patching and configuration policies can be applied with precision. A phased rollout approach is essential—beginning with a pilot group allows teams to test patching schedules, reboot behaviors, and custom Worklets before scaling across the organization. Leveraging Worklets from the start can significantly boost automation by enforcing security baselines and performing routine system tasks. Integration with existing SOC tools, such as SIEMs, enhances visibility and response time by correlating patch compliance with threat intelligence. Additionally, aligning patching schedules with operational downtimes minimizes disruptions, and consistent monitoring and reporting helps maintain compliance and prepare for audits. Overall, Automox offers a streamlined and effective solution, but its true value is unlocked through thoughtful planning, testing, and integration with existing IT and security workflows.
    Incentivized
    Read full review
    SOTI
    No answers on this topic
    Alternatives Considered
    Automox
    All of these other products are overly complicated with user interfaces that are not very friendly.. too technical, even for IT pros. They are also expensive for smaller companies or those with limited IT budgets. I've found that these other solutions are really geared for larger enterprises more than small to midsized companies, which is fine... but then they tend to market themselves as good for everyone, when they are really not.
    Incentivized
    Read full review
    SOTI
    MobiXontrol allows more access to different types of devices. I also appreciate the ability to separate out the devices by type to make searching easier. The real-time access to what the user is seeing is much better with MobiControl.
    Incentivized
    Read full review
    Return on Investment
    Automox
    • Patches are now fully up to date and we have no longer been dinged for it from our pen testing partners.
    • Reduced man hours spent on maintaining an update server and the hours spent looking at each machine to ensure it patched all software both windows and third party.
    • Allows for us to provide a vendor with a means to connect to our systems without the use of a VPN.
    Incentivized
    Read full review
    SOTI
    • Soti saved my numerous man hours in travel and time to resolution.
    Incentivized
    Read full review
    ScreenShots

    SOTI MobiControl Screenshots

    Product screenshot