TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Automox

    Score9.1 out of 10
    N/AAutomox is an endpoint management solution used to keep desktops, laptops, and servers updated and ready for users anywhere in the world. Using automation, IT can fix critical vulnerabilities and boost user productivity.

    $1

    per month per endpoint

    Pricing
    Automox
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Automox
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsAutomox can patch macOS, Windows, and Linux endpoints with PatchOS, an offering at $1 per endpoint/ month with an annual commitment. The Automate Essentials or Automate Enterprise packages are for scaling IT automation, endpoint configuration, and software updates. Modules are available with Automox Assist, a one-on-one remote endpoint control and assistance for helpdesk technicians.
    More Pricing Information
    Community Pulse
    Automox
    Considered Both Products
    Automox
    Chose Automox
    worklegs are more advance on Automox, and the reports on Automox give you more detail information, the patching support is better on Automox, Atera can be simple but effective. However, Automox is a more efficient tool and like said before, better for large counts of devices. At…
    Incentivized
    Chose Automox
    We felt that Automox provided us with the functionality our MSP offered, including OS and device patching, as well as remote control capabilities, but in a better and more manageable way. We also felt the usability of the tool gave us the ability to be effective in our way of …
    Incentivized
    Chose Automox
    TeamViewer excels in remote support, but lacks in patch management. Automox's patch management is reliable and stable.
    Incentivized
    Chose Automox
    Automox has a much better user interface. Much simpler to use and share tasks with other team members. They offer great additional training and certifications to help you become an expert.
    Incentivized
    Chose Automox
    We chose Automox for it's clean/easy to use UI, remote control capabilities, and automation/patching. The balance of effectiveness and cost made it the best choice for our org
    Incentivized
    Chose Automox
    While not a direct analog, we have noted that our A/V provider also handles patching. That being said, the solution is not as al la carte as Automox, and requires much more thought to implement. Automox is a favorite for its lightweight nature and it's time to implementation …
    Incentivized
    Chose Automox
    All of these other products are overly complicated with user interfaces that are not very friendly.. too technical, even for IT pros. They are also expensive for smaller companies or those with limited IT budgets. I've found that these other solutions are really geared for …
    Incentivized
    Chose Automox
    Automox has a could based console and platform which can cater the computers outside the network. It's not possible in Lan Guard. Also Automox support cross platform and have a very big 3rd party application support than intune. So better to go with Automox
    Incentivized
    Chose Automox
    We just really liked the ease of use and setup for Automox over other products in general. Support is amazing as well.
    Incentivized
    Chose Automox
    Cloud-based solution with no need for on-prem infrastructure. Support Windows, macOS, Linux, and third-party applications. Cost-effective solution compared with other vendors.
    Incentivized
    Chose Automox
    Automox is more focus on automated patch management that Motadata seviceops
    Incentivized
    Chose Automox
    Compared to these solutions, Automox outranks them as the Automox is highly personalized for different types of device types. It supports Windows, Linux, and macOS devices very effectively. Other products are also support other types of devices, but not this much of control can …
    Incentivized
    Chose Automox
    Automox is by far the easiest to use and does a better job patching. The built in AI tool is a real time saver making writing Powershell scripts quick and easy.
    Incentivized
    Chose Automox
    Easier to use and more powerful.
    Incentivized
    Chose Automox
    Automox came in at a better value with exactly what we needed vs other RMM tools.
    Incentivized
    Chose Automox
    Much more cost effective.
    Incentivized
    Chose Automox
    AutoMox is the first product I have tried for app updates, and I don't think I need to try any others.
    Incentivized
    Chose Automox
    Don't remember the specific products as this was done by the whole team. But once we started evaluating Automox, it was definitely the product.
    Incentivized
    Chose Automox
    Automox is cloud-based which makes it a much better product in todays world.
    Incentivized
    Chose Automox
    NinjaOne does really well as an RMM. They are still a baby in patching, but they are growing rapidly. Qualys for patching is a little complicated to use. You actually need to be certified with them to comfortably use it. Their support is a little bit hard to work with.
    Incentivized
    Chose Automox
    I didn't like any of them vs Automox just liked it the momement I started using it. I think we were one of the early adopters of Automox
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    141 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    132 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    138 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    105 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    130 Answers
    Best Alternatives
    Automox
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    Action1
    Score9.5 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9.3 out of 10
    All AlternativesView all alternatives
    User Ratings
    Automox
    Likelihood to Recommend
    8.9
    (126 ratings)
    Likelihood to Renew
    8.1
    (4 ratings)
    Usability
    9.0
    (91 ratings)
    Availability
    5.5
    (1 ratings)
    Performance
    1.0
    (1 ratings)
    Support Rating
    9.2
    (6 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    Product Scalability
    6.4
    (1 ratings)
    User Testimonials
    Automox
    Likelihood to Recommend
    Automox
    Smaller organisations such as ourselves, who have outgrown their MSP but still need to retain control of their system and have visibility of the estate. The tool enables us to have real-time visibility and deploy or remediate as needed. We have also purchased Rapid7, which integrates natively into the product, making it a more powerful tool moving forward.
    Incentivized
    Read full review
    Pros
    Automox
    • Shows applications installed on a specific asset
    • Able to push policies and updates remotely , creating policies is easy.
    • Keep track of compliant devices and when is the last time they have connected to the servers
    • All the great information provided within one single device
    Incentivized
    Read full review
    Cons
    Automox
    • Server patching orchestration. There is no way to patch and reboot systems in order of importance, such as database servers before application servers.
    • Worklets for patching .net core and similar.
    • Worklets for removing unwanted Java installs or other unwanted software.
    • Integration with Tenable Vulnerability Management.
    • AI script development should be included at no additional cost; GPT or Gemini can be used instead for free and pasted into Automox. Why charge when others are free?
    • Official worklets are slow to be added or updated.
    Incentivized
    Read full review
    Likelihood to Renew
    Automox
    This is a software that just works. Once configured its a set and forget kind of tool that keeps things up to date and alerts me if something is wrong. I was able to work through an expansion project to deploy an additional 500 devices in almost no time and create a robust self-patching environment.
    Incentivized
    Read full review
    Usability
    Automox
    It truly functions like a single pane of glass. While our use case is for EC2 instances in AWS, it can manage endpoints across all clouds, or even deployed hardware (laptops). We do manage instances in multiple AWS accounts and there is no set up required between orgs. This accomplishes our needs for real time tracking, and historical reporting for all of our in scope resources.
    Incentivized
    Read full review
    Support Rating
    Automox
    1. Simplicity and Ease of Use 2. Cross-Platform Support 3. Powerful Automation with Worklets 4. Real-Time Visibility and Control 5. Fast and Reliable Cloud-Based Updates 6. Strong Security Focus
    Incentivized
    Read full review
    Implementation Rating
    Automox
    Implementing Automox successfully starts with a clear strategy for organizing and grouping devices based on operating systems, environments, or business criticality. This ensures that patching and configuration policies can be applied with precision. A phased rollout approach is essential—beginning with a pilot group allows teams to test patching schedules, reboot behaviors, and custom Worklets before scaling across the organization. Leveraging Worklets from the start can significantly boost automation by enforcing security baselines and performing routine system tasks. Integration with existing SOC tools, such as SIEMs, enhances visibility and response time by correlating patch compliance with threat intelligence. Additionally, aligning patching schedules with operational downtimes minimizes disruptions, and consistent monitoring and reporting helps maintain compliance and prepare for audits. Overall, Automox offers a streamlined and effective solution, but its true value is unlocked through thoughtful planning, testing, and integration with existing IT and security workflows.
    Incentivized
    Read full review
    Alternatives Considered
    Automox
    All of these other products are overly complicated with user interfaces that are not very friendly.. too technical, even for IT pros. They are also expensive for smaller companies or those with limited IT budgets. I've found that these other solutions are really geared for larger enterprises more than small to midsized companies, which is fine... but then they tend to market themselves as good for everyone, when they are really not.
    Incentivized
    Read full review
    Return on Investment
    Automox
    • Patches are now fully up to date and we have no longer been dinged for it from our pen testing partners.
    • Reduced man hours spent on maintaining an update server and the hours spent looking at each machine to ensure it patched all software both windows and third party.
    • Allows for us to provide a vendor with a means to connect to our systems without the use of a VPN.
    Incentivized
    Read full review
    ScreenShots