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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.2 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Teamwork.com

    Score8.9 out of 10
    N/ATeamwork.com is a project management platform built specifically for client work. The platform helps users deliver work on time and on budget, eliminate client chaos, and understand profitability. Teamwork.com’s customers track and manage their projects with a suite of integrated solutions such as helpdesk, collaboration, knowledge sharing and customer relationship management add-ons, enabling Teamwork.com to be the ‘one-stop shop’ solution for business owners. Headquartered in Cork,…

    $13.99

    per month per user

    Pricing
    Atlassian JiraTeamwork.com
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Deliver
    $13.99
    per month per user
    Grow
    $25.99
    per month per user
    Free Forever
    Free
    Up to 5 users
    Scale
    Contact sales team
    Offerings
    Pricing Offerings
    Atlassian JiraTeamwork.com
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsHigher volume teams may qualify buyers for a discount.A discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    Atlassian JiraTeamwork.com
    Considered Both Products
    Atlassian
    Chose Atlassian Jira
    Jira Software is like Backlog on steroids, but that has [drawbacks] such as slower responsiveness, a cluttered interface, and features smaller teams may not need, but still have to pay for them. [The] backlog doesn't have as much expansion or customizability nor does it allow …
    Incentivized
    Teamwork
    Chose Teamwork.com
    We chose this as a team due to the ease of use and various functions that were available for task planning and project management.
    Incentivized
    Chose Teamwork.com
    I've used JIRA the most of any similar tools. JIRA is very robust, but with that comes complexity. It was not a good fit for the smaller team, in this particular case. Zoho Projects made the shortlist with Teamwork Projects. It was close. In the end, the team preferred the …
    Incentivized
    Chose Teamwork.com
    On the whole Teamwork Projects comes across as the preferred solution due to cost, speed of adoption, support for multiple devices, licensing models, support for internal/external users, email services, integration capability and the support services. Furthermore, the …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    101 Answers
    88%
    Would buy again
    21 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    89 Answers
    90%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    98 Answers
    92%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    51 Answers
    82%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    70 Answers
    79%
    Implementation went as expected
    15 Answers
    Features
    Atlassian JiraTeamwork.com
    Project Management
    Comparison of Project Management features of Atlassian Jira and Teamwork.com
    Feature
    Atlassian Jira
    9.5
    3 Ratings
    22% above category average
    Teamwork.com
    9.3
    79 Ratings
    19% above category average
    Task Management9.73 Ratings10.079 Ratings
    Resource Management9.43 Ratings10.010 Ratings
    Gantt Charts9.32 Ratings9.070 Ratings
    Scheduling10.02 Ratings10.025 Ratings
    Workflow Automation10.02 Ratings9.021 Ratings
    Team Collaboration10.03 Ratings10.022 Ratings
    Support for Agile Methodology8.73 Ratings9.014 Ratings
    Support for Waterfall Methodology9.02 Ratings9.015 Ratings
    Document Management8.93 Ratings9.070 Ratings
    Email integration9.53 Ratings9.062 Ratings
    Mobile Access9.03 Ratings9.061 Ratings
    Timesheet Tracking10.03 Ratings9.022 Ratings
    Change request and Case Management10.03 Ratings9.016 Ratings
    Budget and Expense Management9.32 Ratings9.014 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira and Teamwork.com
    Feature
    Atlassian Jira
    9.9
    2 Ratings
    27% above category average
    Teamwork.com
    3.8
    32 Ratings
    66% below category average
    Quotes/estimates9.72 Ratings1.211 Ratings
    Invoicing9.72 Ratings1.211 Ratings
    Project & financial reporting10.02 Ratings8.014 Ratings
    Integration with accounting software10.02 Ratings5.027 Ratings
    Best Alternatives
    Atlassian JiraTeamwork.com
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    Microsoft To Do
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian JiraTeamwork.com
    Likelihood to Recommend
    9.7
    (190 ratings)
    10.0
    (81 ratings)
    Likelihood to Renew
    9.0
    (35 ratings)
    10.0
    (2 ratings)
    Usability
    9.4
    (31 ratings)
    9.1
    (20 ratings)
    Availability
    5.3
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (23 ratings)
    8.8
    (27 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.7
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    Atlassian JiraTeamwork.com
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Teamwork
    Teamwork is awesome for teams who need a flexible tool that supports all types of projects. Since it supports kanban it makes visualizing the work to be done and the work in progress very easy. The Gantt chart support is decent and helps to understand how a team is doing when it comes to getting work done in a given time frame. Teamwork isn't a great option for companies that have a bunch of projects going simultaneously due to the way Teamwork structures their billing based on a number of active projects.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Teamwork
    • I am a believer that simple and easy should be the key to create great opportunities.
    • Teamwork has helped me to turn simple task management into the execution of large, massive projects.
    • It has certainly worked great in helping to maintain workflow in my department.
    Incentivized
    Read full review
    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Teamwork
    • Visualization needs to be improved, charts graphs are limited
    • Value stream mapping should be available to determine and prioritize the work.
    • Documentation should be available stepwise with export and printable facility.
    • It should be configurable like ERP with cross functionalities of different users, where users login, assign and approve the work, job or project details, where it should be collectively effected on a project.
    • Add many examples, little more AI, Machine learning required for suggestion and recommendation. It would be a plus point
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Teamwork
    We are already at an annual contract, and have been for the past 5 years; so far the system has delivered, and our personal is already trained in it. A major overhaul of our entire infrastructure (as in moving everything to a single, unified platform) might change the current continuity of Teamwork Projects on our organization, but that's not feasible in the near future.
    Incentivized
    Read full review
    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Teamwork
    I give it a 9 out of 10, because there is a bit of a learning curve when you first start using Teamwork Projects because there is a lot to learn & recognize where to find it. They do offer a good range of tools that can be applied to every project - So say you're working on an internal project and don't need Milestones or Billing, you can shut those modules off. This can help simplify the interface for beginners. Once you've had a few days in Teamwork Projects, I think it's a 10/10 usability. It's very easy to accomplish your tasks and keep track of what you're managing.
    Incentivized
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    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Teamwork
    No answers on this topic
    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
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    Teamwork
    No answers on this topic
    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
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    Teamwork
    We've been able to meet with the customer success team on multiple occasions to discuss the roadmap and learn about the company culture. Being based in Ireland, we occasionally have to wait until they wake up to get support requests handled in the states and larger conversations about big enhancement requests were politely collected but not followed up on
    Incentivized
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    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
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    Teamwork
    No answers on this topic
    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
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    Teamwork
    No answers on this topic
    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
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    Teamwork
    No answers on this topic
    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
    Read full review
    Teamwork
    I spoke about this quite a bit before, but as far as usability goes, Microsoft Projects is totally useless for me, so I avoid it at all costs. Basecamp was just a task management app and had very small feature set beyond that. We had to rig it to do other things for us, but it failed at that. Asana was a very nice app to trial, but it lacked many of the features that we were looking for.
    Incentivized
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    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
    Read full review
    Teamwork
    No answers on this topic
    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
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    Teamwork
    No answers on this topic
    Return on Investment
    Atlassian
    • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
    • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
    • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
    Incentivized
    Read full review
    Teamwork
    • Teamwork was a great starter into project management software. We were WAY more organized and efficient than we ever were with Trello boards and the PM software included with our accounting system.
    • Clients were mostly pleased with interacting with Teamwork, and appreciated the ability to track their comments and requests in one place.
    • Ultimately, we stopped using Teamwork after about 6 months because we need something more focused on web development projects specifically
    Incentivized
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    ScreenShots

    Teamwork.com Screenshots

    Screenshot of Project's viewScreenshot of Task viewScreenshot of Board viewScreenshot of Project's tabScreenshot of Calendar view