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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Jira

    Score8.2 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Pricing
    Atlassian Jira
    Editions & Modules
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Offerings
    Pricing Offerings
    Atlassian Jira
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsHigher volume teams may qualify buyers for a discount.
    More Pricing Information
    Community Pulse
    Atlassian Jira
    Considered Both Products
    Atlassian
    Chose Atlassian Jira
    Compared to GitLab, Jira offers a lot more features and details. The GitLab feature is nice for small projects or teams but we are multiple teams with multiple topics and projects even inside one team - so Jira is more applicable for our case. Azure DevOps offers a comparable …
    Incentivized
    Chose Atlassian Jira
    Both are really complex, and need a lot of work to maintain.
    Incentivized
    Chose Atlassian Jira
    Performance and features compared to other tools here are really impressive and its very easy to use and it has very good support and it can do majority of tasks like Task ManagementResource ManagementWorkflow AutomationSupport for Agile MethodologDocument ManagementChange …
    Incentivized
    Chose Atlassian Jira
    Jira is more feature-rich than Trello and also has better integration with other tools. Trello is a lot more focused on work tracking, while Jira can do a lot more than that. Both can also be combined, although they're often considered mutually exclusive alternatives—I've seen …
    Incentivized
    Chose Atlassian Jira
    Trello is amazing for simple project management and great for non-technical teams, but it lacks the depth and complexity of JIRA for detailed issue tracking and complex workflows. Asana, similar to Trello, is great for simple and lightweight project management but isn't …
    Incentivized
    Chose Atlassian Jira
    Atlassian Jira is like an old person trying to look young. In the last couple of years it started succeeding somewhat but I'd still pick something from the alternatives if starting a new project.
    Incentivized
    Chose Atlassian Jira
    Atlassian Jira provides the greatest access to integrated tools, the most common/familiar interface and toolset for most development teams, and is competitively priced when compared to the level of customization required to outfit similar tools we've used.
    Incentivized
    Chose Atlassian Jira
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an …
    Incentivized
    Chose Atlassian Jira
    Atlassian Jira integrates with the other Atlassian products, like Confluence and Trello. Atlassian Jira makes it easier to collaborate and keep track of everything.
    Incentivized
    Chose Atlassian Jira
    Great UI/UX, easy to use and great filters than the product we were using before.
    Incentivized
    Chose Atlassian Jira
    Atlassian Jira is a very different tool than OpsGenie and Confluence. OpsGenie excellences in the current work in progress and visualizing the trends of how the work is getting done, but it really doesn't function as a longterm repository of a knowledgebase, instead that is Conf…
    Incentivized
    Chose Atlassian Jira
    I have majorly used Atlassian Jira and not Asana as i have only worked it for like a month or two. The vast support with Confluence and Bitbucket makes Atlassian Jira my first choice among all other major player who are competing against each other. I absolutely love using Atla…
    Incentivized
    Chose Atlassian Jira
    We selected Atlassian Jira because our company told us to do so. Which was a good decision
    Incentivized
    Chose Atlassian Jira
    Jira was selected because it is used by all of our clients and has become the accepted standard in the type of work that we do. The other tools are great in their own right and would better suit a more insular way of working, where a business conducts all work internally, but …
    Incentivized
    Chose Atlassian Jira
    I haven't used other tools like Jira in my work career.
    Incentivized
    Chose Atlassian Jira
    We've used a variety of tools for project/work tracking and Jira seems to be the most detailed one that allowed cross-functional collaboration between product, dev, ux, and other key stakeholders. It also allows users to be tagged in work and asynchronously share documentation …
    Incentivized
    Chose Atlassian Jira
    Jira was the application choose by the company that work for, was already part of the culture, it perform well for organizing and managing the software projects and the company, ClickUp its easier to configure projects and automations and Azure Dev Ops and Trello is simpler but …
    Incentivized
    Chose Atlassian Jira
    I didn't pick Jira, it was imposed to me from my employer. If it were for me i would probably have used Linear, since i think it's much more streamlined and doesn't really have tons of less features, but rather an extremely simplified interface that can even work perfectly as a …
    Incentivized
    Chose Atlassian Jira
    I have not used others
    Incentivized
    Chose Atlassian Jira
    I may not have the correct Salesforce product name but we used their version of break fix and project management and it worked well out of the box. I thought that part was called Remedy but something else came up in the search. For Confluence we like it for sharing documents …
    Incentivized
    Chose Atlassian Jira
    Compared to Trello, Atlassian Jira offers more comprehensive tracking and complex workflows. Asana provides greater flexibility but lacks Atlassian Jira’s depth in handling technical projects. Azure DevOps excels in development pipelines, yet Atlassian Jira’s customization, …
    Incentivized
    Chose Atlassian Jira
    Asana was less robust. It is lightweight and has a lot of the same features, has better visuals but it always feel like it isn't robust enough. It is straightforward but it doesn't have the bells and whistle a more robust system like Jira does. And it doesn't have as much of a …
    Incentivized
    Chose Atlassian Jira
    Jira is so flexible and configuration from the Jira administration perspective also its effective and smooth.
    Incentivized
    Chose Atlassian Jira
    It's ability to handle issue management and ticket.

    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    101 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    89 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    98 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    51 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    70 Answers
    Features
    Atlassian Jira
    Project Management
    Comparison of Project Management features of Atlassian Jira
    Feature
    Atlassian Jira
    9.5
    3 Ratings
    22% above category average
    Task Management9.73 Ratings
    Resource Management9.43 Ratings
    Gantt Charts9.32 Ratings
    Scheduling10.02 Ratings
    Workflow Automation10.02 Ratings
    Team Collaboration10.03 Ratings
    Support for Agile Methodology8.73 Ratings
    Support for Waterfall Methodology9.02 Ratings
    Document Management8.93 Ratings
    Email integration9.53 Ratings
    Mobile Access9.03 Ratings
    Timesheet Tracking10.03 Ratings
    Change request and Case Management10.03 Ratings
    Budget and Expense Management9.32 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Atlassian Jira
    Feature
    Atlassian Jira
    9.9
    2 Ratings
    27% above category average
    Quotes/estimates9.72 Ratings
    Invoicing9.72 Ratings
    Project & financial reporting10.02 Ratings
    Integration with accounting software10.02 Ratings
    Best Alternatives
    Atlassian Jira
    Small Businesses
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    All AlternativesView all alternatives
    User Ratings
    Atlassian Jira
    Likelihood to Recommend
    9.7
    (190 ratings)
    Likelihood to Renew
    9.0
    (35 ratings)
    Usability
    9.4
    (31 ratings)
    Availability
    5.3
    (3 ratings)
    Performance
    8.0
    (1 ratings)
    Support Rating
    8.8
    (23 ratings)
    Online Training
    8.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    Ease of integration
    7.7
    (8 ratings)
    User Testimonials
    Atlassian Jira
    Likelihood to Recommend
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
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    Pros
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
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    Cons
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
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    Usability
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
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    Reliability and Availability
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
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    Performance
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
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    Support Rating
    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
    Incentivized
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    In-Person Training
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
    Incentivized
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    Online Training
    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
    Incentivized
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    Implementation Rating
    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
    Incentivized
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    Alternatives Considered
    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
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    Contract Terms and Pricing Model
    Atlassian
    Product is rellay good but pricing part I am not aware
    Incentivized
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    Scalability
    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
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    Return on Investment
    Atlassian
    • Atlassian Jira's robust workflow automation has boosted team efficiency, shortening delivery cycles and driving a positive ROI through improved project management.
    • Its advanced reporting and integration capabilities have enabled data-driven decisions, aligning operations with key business objectives.
    • However, the steep learning curve can delay adoption, potentially hindering short-term ROI.
    Incentivized
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    ScreenShots