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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Confluence

    Score7.8 out of 10
    N/AConfluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

    $6.40

    per month per user

    Workplace from Meta

    Score8 out of 10
    N/AFacebook at Work allows users to interact with co-workers through the Facebook interface.

    $4

    per month per user

    Pricing
    ConfluenceWorkplace from Meta
    Editions & Modules
    Free
    $0
    Free for 10 Users
    Standard
    $6.40
    per month per user
    Premium
    $12.30
    per month per user
    Data Center
    220,000.00
    40,001+ Users - Annually
    Enterprise
    Contact Sales
    Enterprise Live
    $2.00
    per month per user
    Enhanced Admin & Support
    $2.00
    per month per user
    Workplace Core
    $4.00
    per month per user
    Offerings
    Pricing Offerings
    ConfluenceWorkplace from Meta
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.—
    More Pricing Information
    Community Pulse
    ConfluenceWorkplace from Meta
    Considered Both Products
    Atlassian
    No answer on this topic
    Meta Platforms Inc
    Chose Workplace from Meta
    The other video conference tools out there are more polished and robust. We still use Zoom for larger, important calls; calls with clients outside our organization (who don't have access to Workplace by Facebook Chat); and when we need to share screens to a group call …
    Incentivized
    Chose Workplace from Meta
    We can compare Workplace in general from email communication (we use Bananatag tool for this). Our email communication and Workplace communication are sometimes competitors. RIght now, we have much higher analytics of email read rate/open rate than on Workplace activity. It may …
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    95 Answers
    93%
    Would buy again
    28 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    85 Answers
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    98 Answers
    93%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    44 Answers
    90%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    53 Answers
    92%
    Implementation went as expected
    23 Answers
    Features
    ConfluenceWorkplace from Meta
    Project Management
    Comparison of Project Management features of Atlassian Confluence and Workplace from Meta
    Feature
    Atlassian Confluence
    5.3
    111 Ratings
    37% below category average
    Workplace from Meta
    -
    Ratings
    Task Management6.389 Ratings00 Ratings
    Gantt Charts7.912 Ratings00 Ratings
    Scheduling7.221 Ratings00 Ratings
    Workflow Automation4.060 Ratings00 Ratings
    Mobile Access3.884 Ratings00 Ratings
    Search5.7109 Ratings00 Ratings
    Visual planning tools2.488 Ratings00 Ratings
    Communication
    Comparison of Communication features of Atlassian Confluence and Workplace from Meta
    Feature
    Atlassian Confluence
    6.9
    111 Ratings
    14% below category average
    Workplace from Meta
    -
    Ratings
    Chat6.415 Ratings00 Ratings
    Notifications5.2109 Ratings00 Ratings
    Discussions3.9103 Ratings00 Ratings
    Surveys7.015 Ratings00 Ratings
    Internal knowledgebase7.7103 Ratings00 Ratings
    Integrates with GoToMeeting6.03 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings
    Integrates with Outlook9.610 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Atlassian Confluence and Workplace from Meta
    Feature
    Atlassian Confluence
    5.9
    111 Ratings
    28% below category average
    Workplace from Meta
    -
    Ratings
    Versioning6.494 Ratings00 Ratings
    Video files4.271 Ratings00 Ratings
    Audio files3.765 Ratings00 Ratings
    Document collaboration6.5106 Ratings00 Ratings
    Access control8.0104 Ratings00 Ratings
    Advanced security features7.080 Ratings00 Ratings
    Integrates with Google Drive5.947 Ratings00 Ratings
    Device sync5.650 Ratings00 Ratings
    Best Alternatives
    ConfluenceWorkplace from Meta
    Small Businesses
    Flock
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Workvivo
    Score9.4 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Workvivo
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConfluenceWorkplace from Meta
    Likelihood to Recommend
    6.7
    (128 ratings)
    7.4
    (55 ratings)
    Likelihood to Renew
    9.9
    (19 ratings)
    -
    (0 ratings)
    Usability
    6.6
    (15 ratings)
    5.6
    (2 ratings)
    Availability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    5.4
    (25 ratings)
    8.4
    (21 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ConfluenceWorkplace from Meta
    Likelihood to Recommend
    Atlassian
    I would recommend Atlassian Confluence for companies that want to have internal documentation and minimum governance processes to ensure documentation is useful and doesn't have a lot of duplicated and non-updated content. I wouldn't recommend Atlassian Confluence for companies with a low budget since this product might be a little costly (especially with add-ons).
    Incentivized
    Read full review
    Meta Platforms Inc
    Well suited: - leadership communication. When our CEO posts a video to all company - it always gets the highest engagement - recognition/achievements posts - live streams for education, knowledge sharing - we are a company of 12000 associates and there is no other corporate channel for us to gather more than 500 people in one place. Less appropriate: - sharing some very targetted messages - it's impossible to do at Workplace without creating a group. So we use email channel for such targetted communications - instant communication like in a chat (probably it's less appropriate in our specific case because we use MS Teams for such quick communication instead of WP chats)
    Incentivized
    Read full review
    Pros
    Atlassian
    • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
    • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
    • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
    Incentivized
    Read full review
    Meta Platforms Inc
    • Bring groups of people together to share info, stories, updates, etc.
    • The chat app is pretty decent.
    • Workplace Live is a good large-group meeting broadcast platform.
    • It's pretty intuitive to use for anyone who's used Facebook.
    • It provides different levels of "security" for groups, allowing you to have open, closed, and "secret" groups.
    • It's easy to paste images into your posts and comments, without having to necessarily go through the process of saving an image as a file, etc.
    • It has search capabilities for finding old information.
    • It's available for both desktop/laptop and mobile devices.
    • It's secured to allow only those within the company to see company-related info (but it also has a few inter-company groups, which can be useful, too).
    • Workplace Chat has the ability to set it to Do Not Disturb.
    • You can set notifications, including email notifications, if you want to be alerted to new activity in your groups, etc.
    • You can use Markdown to format your text
    Incentivized
    Read full review
    Cons
    Atlassian
    • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
    • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
    • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
    Incentivized
    Read full review
    Meta Platforms Inc
    • It would be helpful if a review confirmation checkbox was able to be placed by files that needed to be read or reviewed. Along the same line, approve, review again, etc. would be helpful checkboxes to add by files, proposals.
    • The layout is clean but suffers a bit from the center column width with two sidebars and a lot of empty space. It almost looks like a going out of business sale retail store where you notice the empty shelves. Workplace feels a bit bare at times. I think some good design modifications can help. Now on mobile, it is a great layout. I am addressing specifically the desktop browser login.
    • An admin control dashboard would be really effective and even more so with more users on the platform.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Usability
    Atlassian
    Great for organizing knowledge in a hierarchical format. Seamless for engineering and product teams managing software development. Helps in formatting pages effectively, reducing manual work. Tracks changes well and allows for easy rollbacks. Granular controls for who can view/edit pages. Search function is not great which needs improvement. Hire some google engineers
    Incentivized
    Read full review
    Meta Platforms Inc
    Having to download multiple apps just to use the tool is very cumbersome. Facebook would have make this better by wrapping it in as a main feature within their app, but having to use multiple apps to see discussions and walls is so frustrating.
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    I do not recall having outages or applications error so far, very reliable and available.
    Incentivized
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Performance
    Atlassian
    We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
    Incentivized
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Support Rating
    Atlassian
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Incentivized
    Read full review
    Meta Platforms Inc
    Workplace by Facebook is an excellent fit in respect of support and documentation. It has excellent tutorials and documentation, as well. The UI and UX are already great as it is developed and maintained by Facebook, so most of the times, there is no need for any support or documentation.
    Incentivized
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    Implementation Rating
    Atlassian
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Incentivized
    Read full review
    Meta Platforms Inc
    No answers on this topic
    Alternatives Considered
    Atlassian
    We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
    Incentivized
    Read full review
    Meta Platforms Inc
    Workplace by Facebook is so much more than just a project management tool like Basecamp or Slack. The ability to disseminate information to employees is easier and better with Workplace by Facebook. It can also be used for informal messaging and sharing of information. It combines the best features of both with the same look and feel as Facebook.
    Incentivized
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    Scalability
    Atlassian
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Incentivized
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    Meta Platforms Inc
    No answers on this topic
    Return on Investment
    Atlassian
    • The AI feature which lets me find relevant documents while reading one document is really beneficial.
    • Centralising of knowledge systems is one of the key differentiators for large organisations.
    • As long as folks keep using Google Docs and Atlassian Confluence, there is going to be a challenge in building a continuum.
    Incentivized
    Read full review
    Meta Platforms Inc
    • We can meet the project times, that with the communication in real time.
    • We provide solutions to our suppliers in a reliable and efficient manner.
    • When a business can save time and at the same time respond to the demands of customers, this translates into greater market capture of action for the company.
    Incentivized
    Read full review
    ScreenShots

    Workplace from Meta Screenshots

    Screenshot of Use groups to communicate with a team, region or entire company. Make sure that important updates get to the right people, and listen to feedback through comments and reactions on posScreenshot of News Feed helps every employee stay up to date with the information they care about, without getting distracted by the rest.Screenshot of The Knowledge Library is a new home for your key resources. It's a single place to create, store and share static content such as HR policies or working from home advice on desktop or mobile, so your company knowledge is accessible and discoverable.Screenshot of Go live from a mobile phone or Portal. It's the perfect way to check in with your team, especially when you can't be together in person. And unlike email, you can get feedback or answer questions in real time through comments, likes and reactions.