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Atlassian Confluence vs. Cisco Business Edition 7000 (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Confluence

    Score7.8 out of 10
    N/AConfluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

    $6.40

    per month per user

    Cisco Business Edition 7000 (discontinued)

    Score9 out of 10
    N/ACisco Business Edition 7000 was a collaboration and universal communication, VOIP / telephony, conferencing and messaging platform for enterprises of 1000 to 5000 employees. It has been discontinued, and is superseded by functionality found in Webex Calling.N/A
    Pricing
    ConfluenceCisco Business Edition 7000 (discontinued)
    Editions & Modules
    Free
    $0
    Free for 10 Users
    Standard
    $6.40
    per month per user
    Premium
    $12.30
    per month per user
    Data Center
    220,000.00
    40,001+ Users - Annually
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    ConfluenceCisco Business Edition 7000 (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.—
    More Pricing Information
    Community Pulse
    ConfluenceCisco Business Edition 7000 (discontinued)
    Considered Both Products
    Atlassian
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    95 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    85 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    98 Answers
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    44 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    53 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    ConfluenceCisco Business Edition 7000 (discontinued)
    Project Management
    Comparison of Project Management features of Atlassian Confluence and Cisco Business Edition 7000 (discontinued)
    Feature
    Atlassian Confluence
    5.3
    111 Ratings
    37% below category average
    Cisco Business Edition 7000 (discontinued)
    7.1
    10 Ratings
    8% below category average
    Task Management6.389 Ratings7.610 Ratings
    Gantt Charts7.912 Ratings7.08 Ratings
    Scheduling7.221 Ratings6.78 Ratings
    Workflow Automation4.060 Ratings7.98 Ratings
    Mobile Access3.884 Ratings7.310 Ratings
    Search5.7109 Ratings6.38 Ratings
    Visual planning tools2.488 Ratings6.96 Ratings
    Communication
    Comparison of Communication features of Atlassian Confluence and Cisco Business Edition 7000 (discontinued)
    Feature
    Atlassian Confluence
    6.9
    111 Ratings
    14% below category average
    Cisco Business Edition 7000 (discontinued)
    6.9
    10 Ratings
    14% below category average
    Chat6.415 Ratings5.99 Ratings
    Notifications5.2109 Ratings7.19 Ratings
    Discussions3.9103 Ratings7.19 Ratings
    Surveys7.015 Ratings8.37 Ratings
    Internal knowledgebase7.7103 Ratings7.19 Ratings
    Integrates with GoToMeeting6.03 Ratings6.95 Ratings
    Integrates with Gmail and Google Hangouts9.37 Ratings6.56 Ratings
    Integrates with Outlook9.610 Ratings5.97 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Atlassian Confluence and Cisco Business Edition 7000 (discontinued)
    Feature
    Atlassian Confluence
    5.9
    111 Ratings
    28% below category average
    Cisco Business Edition 7000 (discontinued)
    7.4
    10 Ratings
    5% below category average
    Versioning6.494 Ratings6.38 Ratings
    Video files4.271 Ratings9.86 Ratings
    Audio files3.765 Ratings7.98 Ratings
    Document collaboration6.5106 Ratings6.39 Ratings
    Access control8.0104 Ratings7.18 Ratings
    Advanced security features7.080 Ratings8.410 Ratings
    Integrates with Google Drive5.947 Ratings8.94 Ratings
    Device sync5.650 Ratings4.38 Ratings
    Best Alternatives
    ConfluenceCisco Business Edition 7000 (discontinued)
    Small Businesses
    Flock
    Score9.1 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Microsoft Viva Engage
    Score7.9 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Google Keep
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConfluenceCisco Business Edition 7000 (discontinued)
    Likelihood to Recommend
    6.7
    (128 ratings)
    8.4
    (11 ratings)
    Likelihood to Renew
    9.9
    (19 ratings)
    -
    (0 ratings)
    Usability
    6.6
    (15 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    5.4
    (25 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ConfluenceCisco Business Edition 7000 (discontinued)
    Likelihood to Recommend
    Atlassian
    I would recommend Atlassian Confluence for companies that want to have internal documentation and minimum governance processes to ensure documentation is useful and doesn't have a lot of duplicated and non-updated content. I wouldn't recommend Atlassian Confluence for companies with a low budget since this product might be a little costly (especially with add-ons).
    Incentivized
    Read full review
    Discontinued Products
    Cisco business edition are well suited for the environment where we need regular communication as they are easy to dial and has got great features. The product is well suited for both small business and large enterprises. Speed dial, good voice quality are key features of Cisco phones. They are not well suited in scenarios where we do not have LAN connectivity or internet. Sometimes we may face latency and jitteriness which is not good.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
    • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
    • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
    Incentivized
    Read full review
    Discontinued Products
    • The platform supports up to 5,000 users connected at the same time in voice and video calls.
    • Everything is virtually deployed on Cisco servers with reliability.
    • Intuitive configuration and user-friendly web interface.
    • It has several types of IP phones and is compatible with legacy and multi-brand hardware with SIP protocol.
    Incentivized
    Read full review
    Cons
    Atlassian
    • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
    • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
    • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
    Incentivized
    Read full review
    Discontinued Products
    • More cloud based services need to be added to the default service package.
    • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
    • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
    • Call recording should be also built in.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Atlassian
    Great for organizing knowledge in a hierarchical format. Seamless for engineering and product teams managing software development. Helps in formatting pages effectively, reducing manual work. Tracks changes well and allows for easy rollbacks. Granular controls for who can view/edit pages. Search function is not great which needs improvement. Hire some google engineers
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Reliability and Availability
    Atlassian
    I do not recall having outages or applications error so far, very reliable and available.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Atlassian
    We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Atlassian
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    Atlassian
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Atlassian
    We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
    Incentivized
    Read full review
    Discontinued Products
    Looking at the feature sets and customer experience overall it's a good investment to make. It provides insights and also gives needed reports and statistics.
    Read full review
    Scalability
    Atlassian
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Atlassian
    • The AI feature which lets me find relevant documents while reading one document is really beneficial.
    • Centralising of knowledge systems is one of the key differentiators for large organisations.
    • As long as folks keep using Google Docs and Atlassian Confluence, there is going to be a challenge in building a continuum.
    Incentivized
    Read full review
    Discontinued Products
    • It has allowed for mostly smooth communication from department to department/office to office.
    • It allows for saved phone # / last contact to appear quickly.
    • It has allowed for safety warnings/announcements to emerge all across every office so that everyone within the organization is on the same page about events when they occur.
    Incentivized
    Read full review
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