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AT&T Office@Hand vs. Virtual Office

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AT&T Office@Hand

16 Reviews and Ratings

Virtual Office

1 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AT&T Office@Hand

    Score4.4 out of 10
    		N/AAT&T Office@Hand is a comprehensive, cloud-based solution that provides feature-rich voice and collaboration tools that can help you improve customer engagement, drive employee productivity, and streamline operations. It replaces the former AT&T Collaborate, and AT&T Connect conferencing tools.N/A

    Virtual Office

    Score9 out of 10
    Small Businesses (1-50 employees)
    		Based in Germany, Virtual Office offers a take on permanent home office. Companies looking to reduce hard office space can use Virtual Office to manage their teams. Users can create an office, select a name, invite team members, get guests on board and start collaborating. The service rebuilds the user's office - virtually - so they don't lose out on interpersonal encounters. With it, the vendor states users can get away from cold meetings, endless video conferences and…

    $8

    per month per user

    Pricing
    AT&T Office@HandVirtual Office
    Editions & Modules
    No answers on this topic
    Free
    $0
    user/month
    Free
    $0
    user/month
    Startup
    $8
    user/month
    Startup
    $8
    user/month
    Business
    $16
    user/month
    Business
    $16
    user/month
    Offerings
    Pricing Offerings
    AT&T Office@HandVirtual Office
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    AT&T Office@HandVirtual Office
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of AT&T Office@Hand and Virtual Office
    Feature
    AT&T Office@Hand
    1.0
    3 Ratings
    155% below category average
    Virtual Office
    -
    Ratings
    High quality audio1.03 Ratings00 Ratings
    High quality video1.02 Ratings00 Ratings
    Low bandwidth requirements1.02 Ratings00 Ratings
    Mobile support1.01 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of AT&T Office@Hand and Virtual Office
    Feature
    AT&T Office@Hand
    1.5
    1 Ratings
    136% below category average
    Virtual Office
    -
    Ratings
    Desktop sharing2.01 Ratings00 Ratings
    Whiteboards1.01 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of AT&T Office@Hand and Virtual Office
    Feature
    AT&T Office@Hand
    5.0
    1 Ratings
    49% below category average
    Virtual Office
    -
    Ratings
    Calendar integration5.01 Ratings00 Ratings
    Meeting initiation5.01 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of AT&T Office@Hand and Virtual Office
    Feature
    AT&T Office@Hand
    1.0
    1 Ratings
    156% below category average
    Virtual Office
    -
    Ratings
    Live chat1.01 Ratings00 Ratings
    Audience polling1.01 Ratings00 Ratings
    Q&A1.01 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of AT&T Office@Hand and Virtual Office
    Feature
    AT&T Office@Hand
    1.0
    1 Ratings
    156% below category average
    Virtual Office
    -
    Ratings
    User authentication1.01 Ratings00 Ratings
    Participant roles & permissions1.01 Ratings00 Ratings
    Confidential attendee list1.01 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of AT&T Office@Hand and Virtual Office
    Feature
    AT&T Office@Hand
    1.0
    1 Ratings
    155% below category average
    Virtual Office
    -
    Ratings
    Video conferencing1.01 Ratings00 Ratings
    Audio conferencing1.01 Ratings00 Ratings
    Video screen sharing1.01 Ratings00 Ratings
    Instant messaging1.01 Ratings00 Ratings
    Best Alternatives
    AT&T Office@HandVirtual Office
    Small Businesses
    ClickMeeting
    Score7.7 out of 10
    No answers on this topic
    Medium-sized Companies
    JioMeet
    Score10 out of 10
    Cisco Room Series
    Score8.8 out of 10
    Enterprises
    Webex Meetings
    Score8.4 out of 10
    Cisco Webex DX80 (discontinued)
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AT&T Office@HandVirtual Office
    Likelihood to Recommend
    1.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    AT&T Office@HandVirtual Office
    Likelihood to Recommend
    AT&T
    I wish I had read the reviews before purchasing. AT&T is simply the worst company I have ever dealt with for any service. Ever. I have spent hours on hold trying to explain that my newly purchased AT&T phones from Yealink do not work. "Searching for base". That is all I get. After several attempts to figure out what is going on or why or how to fix I am still without working office phones. I finally got thru to someone that informed me that my phones were removed from my account. I offered the order number to prove I did in fact purchase the phone's from AT&T but they could not use this information. It is unsettling how this could happen and I cannot fix it. I have been deleted. I know I am not alone in my frustration. I will now begin working on removing AT&T from my life. Including the shotting Fiber Optic line at home and at work
    Dean McBride
    Owner
    Read full review
    digitally induced GmbH
    No answers on this topic
    Pros
    AT&T
    • Up time is very good
    • Porting is great
    • Easy for very basic configuration
    Verified User
    Read full review
    digitally induced GmbH
    No answers on this topic
    Cons
    AT&T
    • Customer service is NON EXISTENT
    • Setup was PAINFUL
    • Online account access is horrible, and most of the time doesn't work
    • As an admin of the system, I require 4 different logins to manage it
    • We've been on the system for 5 months, and I have NEVER been able to pay my bill online
    • Online account management just doesn't exists
    Janet Mobley
    owner / president
    Read full review
    digitally induced GmbH
    No answers on this topic
    Usability
    AT&T
    Simply the worst customer service I have ever experienced. It took me over 72 minutes to write this review. That is how long I have been on hold unsuccessfully. I cannot imagine that anyone in charge of AT&T would care that I will gladly take my business elsewhere but if you do... someone in the system has my contact information. I won't hold my breath.
    Dean McBride
    Owner
    Read full review
    digitally induced GmbH
    No answers on this topic
    Alternatives Considered
    AT&T
    Horrible. Collaberate was a little slow at times in responding, but they never just left us hanging with unresolved issues. I am now going with a local guy so I do not have to deal with this stuff. I get very irritated when I am transferred to someone over seas that English is not their first language, and they are working off of a script. Although some of them were more helpful than my assigned migration person.
    mark strunk
    Manager
    Read full review
    digitally induced GmbH
    No answers on this topic
    Return on Investment
    AT&T
    • Average to higher cost structure
    • Easy basic management for IT Staff
    • easy desktphone roll out
    Verified User
    Read full review
    digitally induced GmbH
    No answers on this topic
    ScreenShots

    Virtual Office Screenshots

    Screenshot of Send us pictures of your office, and our Interior design team will custom render and rebuild your office. If you like, we can also put you and your team on the moon. Or Mars. Even Jupiter. You get the idea.Screenshot of Like before covid. Walk down to your coworkers, catch up with them, plan your next step. If you don't want to be interrupted, just go into private mode. Also useful for sensitive topics or private, one-on-one talks.Screenshot of Share your screen, embed entire websites, watch videos together - you are not limited. At least not by us. These features allow a seamless experience between different teams that use different software. Combine, harmonize and get to work.Screenshot of Gather your workforce, use those braincells and write down great ideas, directly in there to visualize it. Our sticky notes will never fall off, too! Unless you remove them...then they're gone.Screenshot of Private mode for more discrete matters. One-on-one talks, or when you just don't want to be bothered during an intense work session. Broadcasting feature, so you can talk to everyone in the room (without being interrupted) will be added soon