TrustRadius

AT&T Office@Hand vs. Virtual Office

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AT&T Office@Hand
Score 3.9 out of 10
N/A
AT&T Office@Hand is a comprehensive, cloud-based solution that provides feature-rich voice and collaboration tools that can help you improve customer engagement, drive employee productivity, and streamline operations. It replaces the former AT&T Collaborate, and AT&T Connect conferencing tools.N/A
Virtual Office
Score 9.0 out of 10
Small Businesses (1-50 employees)
Based in Germany, Virtual Office offers a take on permanent home office. Companies looking to reduce hard office space can use Virtual Office to manage their teams. Users can create an office, select a name, invite team members, get guests on board and start collaborating. The service rebuilds the user's office - virtually - so they don't lose out on interpersonal encounters. With it, the vendor states users can get away from cold meetings, endless video conferences and…
$8
per month per user
Pricing
AT&T Office@HandVirtual Office
Editions & Modules
No answers on this topic
Free
$0
user/month
Free
$0
user/month
Startup
$8
user/month
Startup
$8
user/month
Business
$16
user/month
Business
$16
user/month
Offerings
Pricing Offerings
AT&T Office@HandVirtual Office
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AT&T Office@HandVirtual Office
Features
AT&T Office@HandVirtual Office
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
AT&T Office@Hand
1.0
3 Ratings
155% below category average
Virtual Office
-
Ratings
High quality audio1.03 Ratings00 Ratings
High quality video1.02 Ratings00 Ratings
Low bandwidth requirements1.02 Ratings00 Ratings
Mobile support1.01 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
AT&T Office@Hand
1.5
1 Ratings
136% below category average
Virtual Office
-
Ratings
Desktop sharing2.01 Ratings00 Ratings
Whiteboards1.01 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
AT&T Office@Hand
5.0
1 Ratings
49% below category average
Virtual Office
-
Ratings
Calendar integration5.01 Ratings00 Ratings
Meeting initiation5.01 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
AT&T Office@Hand
1.0
1 Ratings
156% below category average
Virtual Office
-
Ratings
Live chat1.01 Ratings00 Ratings
Audience polling1.01 Ratings00 Ratings
Q&A1.01 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
AT&T Office@Hand
1.0
1 Ratings
156% below category average
Virtual Office
-
Ratings
User authentication1.01 Ratings00 Ratings
Participant roles & permissions1.01 Ratings00 Ratings
Confidential attendee list1.01 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
AT&T Office@Hand
1.0
1 Ratings
155% below category average
Virtual Office
-
Ratings
Video conferencing1.01 Ratings00 Ratings
Audio conferencing1.01 Ratings00 Ratings
Video screen sharing1.01 Ratings00 Ratings
Instant messaging1.01 Ratings00 Ratings
Best Alternatives
AT&T Office@HandVirtual Office
Small Businesses
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.1 out of 10
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 10.0 out of 10
Medium-sized Companies
JioMeet
JioMeet
Score 10.0 out of 10
Cisco Desk Series
Cisco Desk Series
Score 8.7 out of 10
Enterprises
Webex Meetings
Webex Meetings
Score 8.4 out of 10
Cisco Desk Series
Cisco Desk Series
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AT&T Office@HandVirtual Office
Likelihood to Recommend
1.0
(4 ratings)
-
(0 ratings)
Usability
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
AT&T Office@HandVirtual Office
Likelihood to Recommend
AT&T
I wish I had read the reviews before purchasing. AT&T is simply the worst company I have ever dealt with for any service. Ever. I have spent hours on hold trying to explain that my newly purchased AT&T phones from Yealink do not work. "Searching for base". That is all I get. After several attempts to figure out what is going on or why or how to fix I am still without working office phones. I finally got thru to someone that informed me that my phones were removed from my account. I offered the order number to prove I did in fact purchase the phone's from AT&T but they could not use this information. It is unsettling how this could happen and I cannot fix it. I have been deleted. I know I am not alone in my frustration. I will now begin working on removing AT&T from my life. Including the shotting Fiber Optic line at home and at work
Dean McBride | TrustRadius Reviewer
Read full review
digitally induced GmbH
No answers on this topic
Pros
AT&T
  • Up time is very good
  • Porting is great
  • Easy for very basic configuration
Verified User
Anonymous
Read full review
digitally induced GmbH
No answers on this topic
Cons
AT&T
  • Customer service is NON EXISTENT
  • Setup was PAINFUL
  • Online account access is horrible, and most of the time doesn't work
  • As an admin of the system, I require 4 different logins to manage it
  • We've been on the system for 5 months, and I have NEVER been able to pay my bill online
  • Online account management just doesn't exists
Janet Mobley | TrustRadius Reviewer
Janet Mobley
owner / president
Read full review
digitally induced GmbH
No answers on this topic
Usability
AT&T
Simply the worst customer service I have ever experienced. It took me over 72 minutes to write this review. That is how long I have been on hold unsuccessfully. I cannot imagine that anyone in charge of AT&T would care that I will gladly take my business elsewhere but if you do... someone in the system has my contact information. I won't hold my breath.
Dean McBride | TrustRadius Reviewer
Read full review
digitally induced GmbH
No answers on this topic
Alternatives Considered
AT&T
Horrible. Collaberate was a little slow at times in responding, but they never just left us hanging with unresolved issues. I am now going with a local guy so I do not have to deal with this stuff. I get very irritated when I am transferred to someone over seas that English is not their first language, and they are working off of a script. Although some of them were more helpful than my assigned migration person.
MS
Read full review
digitally induced GmbH
No answers on this topic
Return on Investment
AT&T
  • Average to higher cost structure
  • Easy basic management for IT Staff
  • easy desktphone roll out
Verified User
Anonymous
Read full review
digitally induced GmbH
No answers on this topic
ScreenShots

Virtual Office Screenshots

Screenshot of Send us pictures of your office, and our Interior design team will custom render and rebuild your office. If you like, we can also put you and your team on the moon. Or Mars. Even Jupiter. You get the idea.Screenshot of Like before covid. Walk down to your coworkers, catch up with them, plan your next step. If you don't want to be interrupted, just go into private mode. Also useful for sensitive topics or private, one-on-one talks.Screenshot of Share your screen, embed entire websites, watch videos together - you are not limited. At least not by us. These features allow a seamless experience between different teams that use different software. Combine, harmonize and get to work.Screenshot of Gather your workforce, use those braincells and write down great ideas, directly in there to visualize it. Our sticky notes will never fall off, too! Unless you remove them...then they're gone.Screenshot of Private mode for more discrete matters. One-on-one talks, or when you just don't want to be bothered during an intense work session. Broadcasting feature, so you can talk to everyone in the room (without being interrupted) will be added soon