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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aptean CRM

    Score8.8 out of 10
    N/ACDC Software (CDC) and Consona Corporation (Consona), both enterprise application software (EAS) providers of on-premise and cloud technologies to form Aptean in 2012. Onyx supports more than 1,700 mid-market and enterprise customers in approximately 50 countries. While Onyx is largely known for its on-premise horizontal customer relationship management software suite, it also provides industry specific versions for the healthcare, financial services, professional services, contact center, high…N/A

    Less Annoying CRM

    Score9.7 out of 10
    N/ALess Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.

    $15

    per month per user

    Pricing
    Aptean CRMLess Annoying CRM
    Editions & Modules
    No answers on this topic
    Always
    $15
    per month per user
    Offerings
    Pricing Offerings
    Aptean CRMLess Annoying CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.
    More Pricing Information
    Community Pulse
    Aptean CRMLess Annoying CRM
    Considered Both Products
    Aptean
    No answer on this topic
    Less Annoying CRM
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    45 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    45 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    45 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    44 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    43 Answers
    Features
    Aptean CRMLess Annoying CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Aptean CRM and Less Annoying CRM
    Feature
    Aptean CRM
    9.2
    2 Ratings
    18% above category average
    Less Annoying CRM
    9.2
    49 Ratings
    18% above category average
    Customer data management / contact management10.02 Ratings10.048 Ratings
    Workflow management9.02 Ratings8.541 Ratings
    Territory management9.02 Ratings8.819 Ratings
    Opportunity management9.02 Ratings10.036 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.02 Ratings8.939 Ratings
    Contract management10.02 Ratings9.019 Ratings
    Quote & order management9.02 Ratings8.815 Ratings
    Interaction tracking9.02 Ratings10.033 Ratings
    Channel / partner relationship management9.02 Ratings9.119 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Aptean CRM and Less Annoying CRM
    Feature
    Aptean CRM
    9.7
    2 Ratings
    25% above category average
    Less Annoying CRM
    10.0
    41 Ratings
    28% above category average
    Case management9.02 Ratings10.036 Ratings
    Call center management10.02 Ratings00 Ratings
    Help desk management10.01 Ratings10.037 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Aptean CRM and Less Annoying CRM
    Feature
    Aptean CRM
    9.5
    2 Ratings
    22% above category average
    Less Annoying CRM
    8.8
    29 Ratings
    15% above category average
    Lead management10.02 Ratings8.928 Ratings
    Email marketing9.02 Ratings8.616 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Aptean CRM and Less Annoying CRM
    Feature
    Aptean CRM
    9.0
    2 Ratings
    17% above category average
    Less Annoying CRM
    9.0
    40 Ratings
    17% above category average
    Task management10.02 Ratings10.039 Ratings
    Billing and invoicing management9.02 Ratings00 Ratings
    Reporting8.02 Ratings8.128 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Aptean CRM and Less Annoying CRM
    Feature
    Aptean CRM
    9.0
    2 Ratings
    17% above category average
    Less Annoying CRM
    9.1
    27 Ratings
    18% above category average
    Forecasting9.02 Ratings9.213 Ratings
    Pipeline visualization9.02 Ratings9.024 Ratings
    Customizable reports9.02 Ratings9.020 Ratings
    Customization
    Comparison of Customization features of Aptean CRM and Less Annoying CRM
    Feature
    Aptean CRM
    9.0
    2 Ratings
    18% above category average
    Less Annoying CRM
    9.0
    41 Ratings
    18% above category average
    Custom fields9.02 Ratings9.140 Ratings
    Custom objects9.02 Ratings00 Ratings
    Scripting environment9.01 Ratings8.97 Ratings
    API for custom integration9.01 Ratings9.16 Ratings
    Security
    Comparison of Security features of Aptean CRM and Less Annoying CRM
    Feature
    Aptean CRM
    8.5
    2 Ratings
    2% above category average
    Less Annoying CRM
    9.9
    25 Ratings
    17% above category average
    Single sign-on capability9.02 Ratings00 Ratings
    Role-based user permissions8.02 Ratings9.925 Ratings
    Social CRM
    Comparison of Social CRM features of Aptean CRM and Less Annoying CRM
    Feature
    Aptean CRM
    9.5
    1 Ratings
    26% above category average
    Less Annoying CRM
    -
    Ratings
    Social data10.01 Ratings00 Ratings
    Social engagement9.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Aptean CRM and Less Annoying CRM
    Feature
    Aptean CRM
    9.5
    1 Ratings
    26% above category average
    Less Annoying CRM
    8.2
    5 Ratings
    11% above category average
    Marketing automation10.01 Ratings8.25 Ratings
    Compensation management9.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Aptean CRM and Less Annoying CRM
    Feature
    Aptean CRM
    9.0
    1 Ratings
    20% above category average
    Less Annoying CRM
    9.6
    26 Ratings
    27% above category average
    Mobile access9.01 Ratings9.626 Ratings
    Best Alternatives
    Aptean CRMLess Annoying CRM
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Aptean CRMLess Annoying CRM
    Likelihood to Recommend
    9.0
    (2 ratings)
    10.0
    (49 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    10.0
    (35 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.4
    (29 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Aptean CRMLess Annoying CRM
    Likelihood to Recommend
    Aptean
    As I am highly satisfied with the working of Apteama CRM I would like to recommend it to everyone with all sizes of the firm as it is ideal for firms from small to large ones. With its features, I can guarantee the best CRM solutions along with marketing automation. Although I am looking forward to it to offer more customizations.
    Incentivized
    Read full review
    Less Annoying CRM
    Less Annoying CRM is an excellent system for us as we log everything we do with a customer and has easy access to the imfromation later. May sound "of course" but this is by far the easiest CRM I've ever worked with during my 30 years in sales. Follow-up and scheduling is easy managable as well as designing forms and fields our selves. Less Annoying CRM has a good list of plug'ins to other software for integrational puposes. Most important to us is support when needed. Less Annoying CRM excels in its support. Don't hesitate, it doesn't do everything, but get started and get surprised
    Read full review
    Pros
    Aptean
    • Simple: it isn't too convoluted with too many features
    • Flexible: user-defined fields are able to be added to every segment of both opportunities and incidents
    • Dynamic: Integrates with the existing ERP system to pass customer and vendor data back and forth
    Incentivized
    Read full review
    Less Annoying CRM
    • Simple, intuitive usage
    • Daily agenda emails
    • Ease of moving calendar / action items around, closing out
    • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
    Read full review
    Cons
    Aptean
    • I was expecting some more flexibility in it.
    • Its customer support is highly non-vigilant and should learn how to work responsibly.
    Incentivized
    Read full review
    Less Annoying CRM
    • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
    • I really don't have anything else to add. LACRM is perfect for us.
    Read full review
    Likelihood to Renew
    Aptean
    No answers on this topic
    Less Annoying CRM
    Excellent product which meets my needs of a complex industry
    Read full review
    Usability
    Aptean
    Its simple yet full-fledged interface is doing wonders in making our work time- effective. It is not just cost-effective but the marketing automation and sales force automation has proved very beneficial for us. By the grace of its reports, we can analyze intricacies.
    Incentivized
    Read full review
    Less Annoying CRM
    The biggest reason I came to Less Annoying CRM was how simple it was to use and how powerful it is. The learning curve is very small, and I was able to start using it in a productive way right from the beginning. When I had questions or asked for suggestions the CRM Coaches at the company responded immediately and made sure my questions were answered.
    Read full review
    Support Rating
    Aptean
    Apean CRM gives adaptability in working hours to timetables and they give client service all day, every day. This application has progressed highlights CRM, Distribution of the executives, announcing/investigation. Thing and Support are simple to utilize and easy to adjust subject to the business. Modify reports and structures we can associate with no issue.
    Incentivized
    Read full review
    Less Annoying CRM
    I can't stress enough, how Less Annoying CRM's Customer Service is the absolute best thing. You're never going to be waiting weeks for a response. You're always going to know someone will call you back. They don't forget you or lose your ticket. And If you don't THINK something can be done with Less Annoying CRM, write or call Customer Service, and they are sure to have a wealth of information and ideas to offer you. They really are about helping you find simple solutions that work! They are SMART about workflows and productivity!
    Incentivized
    Read full review
    Implementation Rating
    Aptean
    No answers on this topic
    Less Annoying CRM
    After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
    Read full review
    Alternatives Considered
    Aptean
    IntuitiveERP included this CRM package with our license, so there was no extra cost to implement it. Salesforce is expensive so we felt that we could use this package to justify our need for CRM by implementing this package, and if it was improving our sales we could say that a larger package would give the ROI we expect.
    Incentivized
    Read full review
    Less Annoying CRM
    HubSpot has a huge selection of tools, reports, integrations and supports that Less Annoying does not have. It is not comparable in price or functionality - but I am comparing it because it was the last CRM I used before I used Less Annoying, and it made me realize that if you don't need all the bells and whistles, but you just need to track your Customers and manage your leads and you don't want to spend a lot of money, Less Annoying CRM is the way to go.
    Read full review
    Return on Investment
    Aptean
    • Improved interaction with customers for incident management.
    • Greatly improved opportunity management.
    • Lead management for marketing is improved and centralized.
    Incentivized
    Read full review
    Less Annoying CRM
    • Not just storage of information, but utilizing that information to build stronger relationships with clients
    • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
    Read full review
    ScreenShots

    Less Annoying CRM Screenshots

    Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.