Apptoto vs. Setmore

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apptoto
Score 7.9 out of 10
N/A
Apptoto, from the company of the same name headquartered in Bend, is an appointment scheduling app featuring appointment reminders, online booking, custom appointment messaging, and integrates with commonly used email and calendars.N/A
Setmore
Score 6.0 out of 10
N/A
SetMore is appointment scheduling software from the company of the same name in Portland, Oregon.
$9
per month per user (unlimited users)
Pricing
ApptotoSetmore
Editions & Modules
No answers on this topic
Team
$9
per month per user (unlimited users)
Pro
$12
per month per user (1-2 users)
Offerings
Pricing Offerings
ApptotoSetmore
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUp to a 58% discount available for annual pricing.
More Pricing Information
Community Pulse
ApptotoSetmore
Best Alternatives
ApptotoSetmore
Small Businesses
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Score 8.5 out of 10
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Score 8.5 out of 10
Medium-sized Companies
LeanData
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Score 10.0 out of 10
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Score 10.0 out of 10
Enterprises
Zoom Workplace
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Score 8.4 out of 10
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Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ApptotoSetmore
Likelihood to Recommend
8.5
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
ApptotoSetmore
Likelihood to Recommend
As per my previous experience with this software, It is well suited if you are having a meeting with a large audience and not sure whether everyone is available or not, This tool is convenient to capture those responses and give a collaborative view about the situation. Based on the availability factor we can decide whether to reschedule the meeting or carry on with it.
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As mentioned before, the price point of SetMore is better than many of its competitors. We pay $25/month for our whole team to use it, although I think they might be changing the price plans soon so we may have to reevaluate this factor later. I can't give it a 10 out of 10 review because we've just dealt with way too many calendar syncing errors and bugs in our time using it - and SetMore has been way too slow in actually fixing the issues. Customer service is always quick to respond in Chat, but it's a different story with how fast their developers can fix bugs and how much they choose to prioritize certain issues. For the most part, especially more recently, we've had a good experience with SetMore - and it makes appointment scheduling with our students easier. We're glad to use it and I would recommend it to others in education who support students doing 1 on 1 advising. Just except some bugs to come up now and then that may not get fixed immediately.
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Pros
  • Automated contact of client.
  • Once a client responds it won't send additional messages.
  • Outstanding support.
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  • Two Way Sync with Google Calendar
  • Provides Stripe integration for Check Out and Pre-Pay, as needed, for scheduling.
  • The mobile application provides anywhere access.
  • SMS reminders are convenient for our clients.
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Cons
  • No desktop application
  • No mobile application
  • Some reminders are not delivered
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  • SetMore requires scheduling to buy a service
  • SetMore requires a set time for each service
  • SetMore requires an assigned resource per service
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Support Rating
Their online support and phone coverage are the best I ave ever encountered. Jovial, kind, and responsive are the word I would use to describe what they do and the methodology of why they do it so well. Online support is a breeze because you can upload images/video clips — no need to have a 3rd party app, like GoToMeeting for underlying support issues.
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No answers on this topic
Alternatives Considered
It is comparatively cheaper than Schedulicity and provides more value for money in that regard, it is better for a higher volume of users working in an organization. Apptoto provides better customer service and faster resolution to issues that may arise during the use of the product in a new and unfamiliar organization.
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Used those in previous jobs, however, comparing against SetMore. SetMore is more open to internal and external users that can take in place. With the others, many needed a VPN connection to use it. No capabilities for external users of the organization to access and schedule or check the availability of the internal resources. That being said, SetMore needs a facelift. It is a great tool but is getting aged. New freeware available, freemium tools for similar purposes getting out that can fill the gaps where SetMore is failing.
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Return on Investment
  • Significantly reduced no-show appointments.
  • Allowed us to follow up with those who hadn't confirmed.
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  • ROI-- Maximizing HR's time in not having to send out repetitive emails to book time with employees.
  • More available to employees, making an open line of communication.
  • Helped to keep track of on and off-boarding employees.
  • Inter-company organization.
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ScreenShots

Apptoto Screenshots

Screenshot of automatic reminders that can be sent to clients about upcoming appointments via SMS text, voice call, and email.Screenshot of appointment management from an existing calendar, where Apptoto is handling everything on the backend. The user can send appointment reminders, let clients schedule appointments with themselves, and communicate with customers in real-time with 2-way business messaging.Screenshot of messaging campaigns, used to remind clients to take actions such as booking their next appointment. Can be a personalized message on a client's birthdays, or for a holiday.Screenshot of a custom booking page that highlights a business's availability.Screenshot of custom message schedules that combine SMS text, email, and voice calls. Uses unique messaging per appointment type, and location.