Apptoto to the Rescue!
Pros
- Setup
- Ease of Use
Cons
- Salesforce Integrations
- Support with making custom integrations
Return on Investment
- Huge savings in TIME
- Huge savings EFFORT
Other Software Used
OneNote, Asana, Salesforce.com
What is Apptoto?
Apptoto, from the company of the same name headquartered in Bend, is an appointment scheduling app featuring appointment reminders, online booking, custom appointment messaging, and integrates with commonly used email and calendars.
Categories & Use Cases
Media
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Screenshot of automatic reminders that can be sent to clients about upcoming appointments via SMS text, voice call, and email.
Worth the Investment
Pros
- Easy to use.
- Convenient for clients.
- Reduces no-shows.
Cons
- No mobile-app.
- Not the most mobile-friendly.
Return on Investment
- Significantly reduced no-show appointments.
- Allowed us to follow up with those who hadn't confirmed.
A good software to prevent no-shows
Use Cases and Deployment Scope
Apptoto provides fully customizable appointment messaging software that connects to the user's existing calendar and address book, finds contact information, and can send SMS text, voice, and email messages to remind before and after appointments. Its main purpose is to reduce no-shows by up to 90% with automated reminders, but can also be customized to send follow-ups, schedule appointments online, carry on two-way conversations with new and existing clients, and improve client communication.
Pros
- Send follow-ups
- Schedule appointments online
- Carry on two-way conversations with new and existing clients
Cons
- No desktop application
- No mobile application
- Some reminders are not delivered
Most Important Features
- Ability to store template text messages and emails
- Good UI
- No training required
Return on Investment
- Timely delivery
- Reducing no shows
- Increasing customer satisfaction
Alternatives Considered
Schedulicity
Other Software Used
Schedulicity
Apptoto: Single Solution for Multiple appointments.
Use Cases and Deployment Scope
Apptoto is used in the organization mainly for appointment scheduling across the teams. it made communication easier by reminding the availability of the teammates which is rather challenging if the team size is bigger. this is a very crucial feature of this product. furthermore, it has the capability to schedule appointments and reschedule as per the availability.
Pros
- Appointment Reminders.
- Availability confirmation
- Schedule and reschedule the appointments.
- SMS alert.
Cons
- Language support can be enhanced.
- In person training about the features.
- Send Location service can be improved.
Most Important Features
- Book an appointment.
- Reminder to confirm
- Reply to incoming
Return on Investment
- Scheduling the meetings are easier. it is a big plus at least 30 % of time saving.
- Reminders and reviews are collected in one place. rather than reaching out to every member every time.
- Announcements can be delivered in matter of seconds.
Alternatives Considered
Google Calendar
Other Software Used
Google Meet, Icecream Screen Recorder, Selenium
Make Sure Clients Show UP
Pros
- Automated contact of client.
- Once a client responds it won't send additional messages.
- Outstanding support.
Cons
- Lack of integration with Zapier or IFTTT.
- Sometimes clients get confused about what to do.
- No mobile app.
Return on Investment
- Reduced our no shows dramatically.
- Reminds clients of our email and phone numbers.
