Apple Pay vs. Fiserv (First Data) - ICICI Merchant Services

If you accept payments while selling goods and services, Apple Pay can help you speed up the payment process while securely accepting payments. Since there is no need to stick a card into a machine, users won't have to fumble looking for a card when they can put their whole wallet on Apple Pay and check out easily.

Incentivized

The arena of companies to choose from to process credit/debit card payments at this level is ridiculously small. I was told which one we would be working with, and am unaware how the others compare(especially on processing fees), but I can only assume that they would be better to work with than FirstData after the overly complicated process we have gone through over the last couple years when we were told it would easily take less than a year.

Incentivized

• The double click which launches it couldn't be easier; you don't even have to open your phone and find the app.
• It's pretty much fool proof from there, as just holding your phone near the reader is sufficient for success.
• Haptic feedback ensures that I know the payment registered.
• I have full faith and confidence that the transaction was executed securely.

Incentivized

• Provided our client with competitive rates
• Integration came with a sandbox environment, which was convenient
• Backend has a summary of all transactions and a report that can be exported

Incentivized

• At times, my Apple Pay will pop up unintentionally. Perhaps there can be more safeguards around that.
• Apple Pay is not super great if I need to make a return. For any return, I've found that paper receipts are superior.
• Apple Pay sometimes requires very specific positioning when scanning the phone, which is frustrating.

Incentivized

• [In my experience,] merchants will just follow this scam service and they will say they provide a refund to the customer but actually they will not do anything just use your money by giving unnecessary excuses.

It's now a standard.

Incentivized

Love the simplicity, i think it's a good way of getting apple-lovers to purchase things from the palm of their hand

Incentivized

When I had my Android/Samsung phone, I tried Samsung's version of Apple Pay and it was terrible. It was very glitchy, and sometimes I would get a notification that I paid for something when I wasn't even in a checkout screen, like I was just browsing the internet or something and I'd get a notification! It was alarming and I quickly uninstalled the app and never used it again.

Incentivized

We had previously used Elavon Merchant services. We found the provider to be more expensive and offer far less flexibility for our processing. Also, our processing was entirely manual and had to be done in the office.

Incentivized

• Able to provide employees with digital company cards.
• Convenient tracking of money spent.
• Caring for others in our workplace and community through gifts and purchases.

Incentivized

• Sales have increased in the past year because I have a dedicated site to selling products that people used to have to come in person to order. First Data along with putting everything up on my website definitely makes it easy for me to automate things.

Incentivized