Fiserv (First Data) - ICICI Merchant Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Fiserv (First Data) - ICICI Merchant Services
Score 2.1 out of 10
N/A
Fiserv (formerly First Data) and ICICI Merchant Services combined a payment gateway and point-of-sale software and hardware solutions with features such as card & check acceptance, and merchant mobile commerce solutions, and ecommerce gateway. First Data merged with Fiserv in July 2019. Similar capabilities are now supplied by Fiserv Carat.N/A
Pricing
Fiserv (First Data) - ICICI Merchant Services
Editions & Modules
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Offerings
Pricing Offerings
Fiserv (First Data) - ICICI Merchant Services
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
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Community Pulse
Fiserv (First Data) - ICICI Merchant Services
User Ratings
Fiserv (First Data) - ICICI Merchant Services
Likelihood to Recommend
4.7
(0 ratings)
User Testimonials
Fiserv (First Data) - ICICI Merchant Services
Likelihood to Recommend
The arena of companies to choose from to process credit/debit card payments at this level is ridiculously small. I was told which one we would be working with, and am unaware how the others compare(especially on processing fees), but I can only assume that they would be better to work with than FirstData after the overly complicated process we have gone through over the last couple years when we were told it would easily take less than a year.
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Pros
  • Provided our client with competitive rates
  • Integration came with a sandbox environment, which was convenient
  • Backend has a summary of all transactions and a report that can be exported
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Cons
  • [In my experience,] merchants will just follow this scam service and they will say they provide a refund to the customer but actually they will not do anything just use your money by giving unnecessary excuses.
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Alternatives Considered
We had previously used Elavon Merchant services. We found the provider to be more expensive and offer far less flexibility for our processing. Also, our processing was entirely manual and had to be done in the office.
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Return on Investment
  • Sales have increased in the past year because I have a dedicated site to selling products that people used to have to come in person to order. First Data along with putting everything up on my website definitely makes it easy for me to automate things.
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