Android is a great solution for our users for communicating through calls and texts, however, we have a slower response time through web browsers than with other products used in the past. These issues are minimal and overall we are happy with Android products. We are unable however to use Apple Pay and other comparable apps that are popular at this time.
Anyone with an iPhone or iPad would benefit from having a macOS-based computer. Additionally, the learning curve for a new user is much less steep than for a Windows computer. Apple has updated its OS for 20+ years, however, still maintains the same basic functionality (turn on/off, open/close apps, etc), the same cannot be said for Windows (Windows Vista, 8, 8.1, 11).
It is very easy to use and the customer user interface is very smooth and logical. Rarely do applications crash and need reinstallation. The app store is secure enough to prevent malicious software from being advertised and potentially downloaded. Rebooting devices does not have to be a regular occurrence so this allows for high availability.
I've neither had super great nor super terrible support for Android. Since there are so many options within Android, their support team hasn't been able to always answer the questions that I have had. There has been more good than bad with their support so that is why I gave it a 7 instead of an even split 5.
These two operating systems are both great and can totally do everything that we need in our school. The reason we go with Android is that it is cheaper and we have a greater variety of apps available to us. iOS can be a little pricey and it also doesn't allow us to do the customization that we want.
macOS just makes sense to me. Each OS has its pros and cons.. macOS works for me. It's well designed, intuitive, and efficient. But it's not cheap... well, macOS is basically free, but you need the hardware to run it, and the hardware isn't cheap. Pick the right tool for the job and for you. And even though macOS may not be thought of in an enterprise environment, it works remarkably well if configured properly. Tools like DEP and ABM from Apple enable device management and lock them to the company. Use an MDM like Jamf to push policies and packages. Jamf can also manage accounts and authentication. JumpCloud is another great product for account management. Although it might not be all included in the box, with the right knowledge, you can build a robust and versatile enterprise Mac infrastructure. You can even do zero-touch deployment in most cases with the correct setup. And Apple employs engineers to help you get it set up right.
