Altova SurveyMaker vs. Google Forms

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Altova SurveyMaker
Score 10.0 out of 10
N/A
Altova SurveyMaker aims to make it fast and easy to design professional surveys on many devices: iPhone, iPad, Android phone, Windows computer, or any web browser.N/A
Google Forms
Score 8.8 out of 10
N/A
Google Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via…N/A
Pricing
Altova SurveyMakerGoogle Forms
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Altova SurveyMakerGoogle Forms
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Altova SurveyMakerGoogle Forms
Features
Altova SurveyMakerGoogle Forms
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Altova SurveyMaker
9.7
Ratings
20% above category average
Google Forms
7.9
Ratings
1% below category average
Survey templates10.00 Ratings8.70 Ratings
Themes9.00 Ratings7.00 Ratings
Custom logo/branding10.00 Ratings8.00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Altova SurveyMaker
10.0
Ratings
16% above category average
Google Forms
9.4
Ratings
10% above category average
Changes to live survey10.00 Ratings10.00 Ratings
Question design help10.00 Ratings9.00 Ratings
Multiple question types10.00 Ratings9.20 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Altova SurveyMaker
9.0
Ratings
9% above category average
Google Forms
8.5
Ratings
3% above category average
Survey logic flexibility9.00 Ratings8.50 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Altova SurveyMaker
9.6
Ratings
16% above category average
Google Forms
9.1
Ratings
11% above category average
Response tracking10.00 Ratings8.90 Ratings
Data export10.00 Ratings9.00 Ratings
Standard reports9.00 Ratings8.80 Ratings
Custom reports10.00 Ratings9.50 Ratings
Analytics9.00 Ratings9.30 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Altova SurveyMaker
9.0
Ratings
3% above category average
Google Forms
9.9
Ratings
13% above category average
Access controls9.00 Ratings9.80 Ratings
Compliance9.00 Ratings10.00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Altova SurveyMaker
9.5
Ratings
15% above category average
Google Forms
9.1
Ratings
10% above category average
Vendor-offered crowdsourcing9.00 Ratings9.00 Ratings
Respondent restrictions10.00 Ratings9.30 Ratings
User Ratings
Altova SurveyMakerGoogle Forms
Likelihood to Recommend
10.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
Usability
10.0
(0 ratings)
9.8
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
8.0
(0 ratings)
8.0
(0 ratings)
Product Scalability
-
(0 ratings)
3.0
(0 ratings)
User Testimonials
Altova SurveyMakerGoogle Forms
Likelihood to Recommend
For employee engagement, where you want to learn their complaints or business demands, Altova SurveyMaker will help you. Further, for a comprehensive market research, where clients are many and in different locations, Altova SurveyMaker will act as a suitable data collection tool. The analytical part is also well developed, as there are APIs, working in hand with the tool for reliable reporting.
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Appropriate Scenarios
  • Data collection
  • Formative assessment
  • Survey/questionnaire
  • File uploads (Can be limited to particular sizes or file types).
Inappropriate Scenarios
  • Lessons where you need instant feedback to answers rather than waiting for the whole form to be completed.
  • File Uploads where not all of the users have Google accounts.
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Pros
  • Altova SurveyMaker coordinates with APIs, and this integration is fruitful.
  • The program issues real-time feedback, as it's web based.
  • The tool has more than 200 templates, and they are editable.
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  • Capture of information from clients and/or consultants for real-time analysis.
  • Knowledge evaluation for our work team, the predefined templates allow the creation of tests and knowledge tests that are very didactic and easy to grade.
  • The acquired data is cleanly integrated with google spreadsheets allowing for fast and accurate analysis.
  • The form completion notifications are customizable and do their job well.
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Cons
  • The pricing plan is not favorable to the business starters; expensive.
  • The lack of a super speedy backup plan discourages us from using Altova SurveyMaker.
  • The response team, like customer help, is not speedy enough.
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  • Edit view limits the questions as seen by viewers. The view function is nice to toggle between to see what the question will look like, but the edit view of some questions (like checkboxes) is confusing for the editor.
  • It would be wonderful to be able to assign responses to go to specific users. The user needs to go into the responses section and select the option to receive notifications, versus the owner of the form being able to do that.
  • Having a dependency feature for questions (in addition to sections) would be very helpful, so that if a question is answered a certain way, another question appears.
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Likelihood to Renew
No answers on this topic
I will definitely renew my use of Google Forms because I really like the ease of use and the number of tools that Google forms provide. I also love that I can administer a test in real-time and get results in a timely manner
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Usability
Altova SurveyMaker is an active application, giving reliable survey results, and the coordination the program has with different apps makes it stable and reliable. The templates with the application make usage possible, as they have a guide and classes are also online. Altova SurveyMaker has advanced analytical options for statistical inferences and reporting.
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The interface is simple and intuitive. The first time you use Google Forms, it has a built in tutorial that goes through all the basics. Most people can pick up how to use it with minimal support. There are some advanced features that require a bit more work but there are plenty of videos and directions online. Google has a great support section that is easy to follow
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Reliability and Availability
No answers on this topic
In the years I've used GoogleForms I've never ran into any issues with the reliability or availability. Google is a gigantic company with essentially limitless resources which makes it very easy to trust that I will continue to be able to enjoy the same reliability I've come to know and expect from GoogleForms
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Performance
No answers on this topic
One of the things that comes as a benefit of the lack to create complex logic branching and truly custom design is that there isn't lot of room to bog down the software. GoogleForms has always loaded just as fast as my internet service and device would allow it. I'm not sure about front end integrations or integrations into the form itself, as I've never explored it, but on the backend, I've never had any issues with integrations channeling from GoogleForms from the GoogleForms's end of things.
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Support Rating
Altova SurveyMaker support is not the best, but sometimes the customer help is ready to help. I would suggest that the developer establish better means of communication between the software users and the customer help or the technical department, so that when a challenge comes, an immediate solution is found.
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I have not had to use Google Forms support - it's always worked as expected. However, with other Google products, I've always been able to find a plethora of resources for answering questions or dealing with issues. The benefit of Google is how widely adopted its products are and how robust its support is.
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Alternatives Considered
Altova SurveyMaker has an incredible way of designing questionnaires, giving us the chance of collecting the exact information we want. Altova SurveyMaker has almost 200 templates, and, luckily enough, there are editable, allowing us to learn as we do business. The convenience of Altova SurveyMaker is amazing, as it supports even live surveys.
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Google Forms is easy to use and affordable. The biggest benefit, however, is that our organization already uses other Google products heavily. Because of this Google Forms was our top choice. Some smaller departments in our organization still use other solutions, such as SurveyMonkey, but as a whole it has been helpful to standardize on a single product.
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Scalability
No answers on this topic
GoogleForms lacks the ability for complex logic branching and the ability to truly design it in a custom manner. It's pretty obvious when you land on a GoogleForm that it is in fact a GoogleForm. This rating solely reflects the lack of flexibility which in turn makes it something that wouldn't usually be scaled. That being said, if needing to scale a simple solution, GoogleForms would be up for the job.
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Return on Investment
  • Altova SurveyMaker acts as a major determinant of the decisions we make.
  • Altova SurveyMaker effectively communicates with our customers, creating a lead or a relationship.
  • Altova SurveyMaker, coordinating with different apps, ensures results we get from surveys are accurate.
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  • Google Forms provides us a vehicle to gauge faculty and student response to our online courses and their features in real time so that we can keep our courses updated for students and faculty who facilitate them.
  • Since Google is free, provides storage space, and provides Shared Drives (at least in our institutional account), using Google Forms helps us manage our data. We support over 400 courses with thousands of sections so Google Forms helps us manage the data coming out of these courses, mostly student and faculty feedback about what is working and what is not.
  • We encourage our faculty to use Google Forms to survey their students for prior knowledge, for interest inventories, and the like. It's incredibly nimble and useful for collecting data quickly and presenting results in easy-to-understand charts and graphs.
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ScreenShots