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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Google Forms

    Score8.9 out of 10
    N/AGoogle Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via…N/A
    Pricing
    Google Forms
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Google Forms
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Google Forms
    Considered Both Products
    Google
    Chose Google Forms
    SurveyMonkey works well for serious surveys, but it would be too difficult and expensive to use it for every small event. QuestionPro Live Polls is also good, but it is primarily used during specific events, such as Zoom webinars, to collect questions from participants. Google …
    Incentivized
    Chose Google Forms
    They are pretty similar, but Google Forms is better from a cost perspective. They are both simple to use and are great options for creating + sending out surveys.
    Incentivized
    Chose Google Forms
    I haven't used that many other form applications before unless they were standalone applications like Microsoft Word. I used this program, and it was ok, but it requires a paid subscription, and someone renews it yearly. This can be too complicated for some users, such as older …
    Incentivized
    Chose Google Forms
    Cognito Forms are really great because of the high degree of customisation that can be done. You can seriously build some amazing workflows using them which we do use for more intricate projects
    Incentivized
    Chose Google Forms
    The free feature is the best feature!
    Incentivized
    Chose Google Forms
    I think that the Google version of forms is easier to use for both those making the forms and those filling them in than it's Microsoft equivalent. Google's products are more widely used and understood by the public, and they function at a higher level.
    Incentivized
    Chose Google Forms
    Jotform is good too and gives theming & CSS priority. However, I don't think the theme is important in forms, we chose Google Forms because we needed simplicity.
    Incentivized
    Chose Google Forms
    For strictly forms with data driven insights Google forms is the most efficient and hands down easiest choice to go with. It offers a ton of vast and robust features that helps with integrations and many more.
    Incentivized
    Chose Google Forms
    Google Forms is easy to use and affordable. The biggest benefit, however, is that our organization already uses other Google products heavily. Because of this Google Forms was our top choice. Some smaller departments in our organization still use other solutions, such as SurveyM…
    Incentivized
    Chose Google Forms
    Google Forms is a much more basic tool for collecting feedback. It's better for small events or very basic responses. Survey Monkey is better for getting in-depth insights into data, including insights trends and a better presentation of the data in exportable graphs. But …
    Incentivized
    Chose Google Forms
    I selected Google Forms because of its efficient and quick customer service. I had used other platforms earlier and had trouble connecting with their team for issues.
    Incentivized
    Chose Google Forms
    Google Forms is great because it is free and easy to use. Formative has great features because it is able to give live feedback of responses and it has multiple question types but it is also expensive to subscribe to. Google Forms is very powerful because, in addition to the …
    Incentivized
    Chose Google Forms
    I have been using Google Forms since it started in 2008. I have never explored other alternatives for creating surveys. I like the intuitive design and the visual output of data in charts and graphs. It's easy to share the survey with others. Google Forms embed seamlessly in …
    Incentivized
    Chose Google Forms
    Personally, I never use other products to conduct surveys other than Google Forms, because I think Google Forms is very comfortable and easy to use.
    Incentivized
    Chose Google Forms
    Although both platforms offer similar functionalities, Google Form has a personal advantage and it is the impeccable integration with the different applications of the Google suite, this allows to make use of all of them in a transparent way, which in the work environment …
    Incentivized
    Chose Google Forms
    We use Google Forms now instead of Survey Monkey. The question types are fairly similar and both are easy to use but Google Forms is definitely a "lighter" survey tool than Survey Monkey. It fits our day-to-day needs as we don't do robust surveys requiring large amounts of …
    Incentivized
    Chose Google Forms
    We have also used FormAssembly, which is far more advanced with security, analytics, and functionality, but is also more expensive and takes a greater resource investment to train others to use. While FormAssembly can provide a lot more features, and is definitely the better …
    Incentivized
    Chose Google Forms
    I use both SurveyMonkey and Google Forms. Google Forms are nice for quick and simple everyday information collecting. SurveyMonkey is used for a more robust detailed information collecting where I can dive into analytics/results in a more detailed manner.
    Incentivized
    Chose Google Forms
    Google Forms is more basic than Typeform in terms of design style options and flexibility, but it has an easier-to-use interface. It is slightly less robust in terms of logic and crowd-sourced responses than SurveyMonkey. In general, it's a good option for generating a quick, …
    Incentivized
    Chose Google Forms
    Google Forms definitely isn't as robust as some of the more professional tools out there. However, in my experience, I usually don't need a robust survey tool. I just need to quickly set up a survey or screener. In addition, I love how simple it is to add collaborators to …
    Incentivized
    Chose Google Forms
    Google Forms is easier to use than Qualtrics, but has less robust capabilities, especially in terms of sharing, permissions, survey logic, and reporting features.
    I also find Google easier to use than the Microsoft Forms tool, but again Microsoft might have better options in …
    Incentivized
    Chose Google Forms
    Simpler to use and mostly related with an alternative to a robust forms and questionnaire option. Many other tools are not only forms.
    Incentivized
    Chose Google Forms
    SurveyMonkey is great but it costs money to get its full power while Google Forms can do a lot of the same but for free. When it comes to simply surveys/data intake, Google Forms is far easier to use and much cheaper.
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    53 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    54 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    51 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    35 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    41 Answers
    Features
    Google Forms
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Google Forms
    Feature
    Google Forms
    7.9
    110 Ratings
    1% below category average
    Survey templates8.7102 Ratings
    Themes7.0102 Ratings
    Custom logo/branding8.088 Ratings
    Survey Content
    Comparison of Survey Content features of Google Forms
    Feature
    Google Forms
    9.4
    108 Ratings
    10% above category average
    Changes to live survey10.0102 Ratings
    Question design help9.089 Ratings
    Multiple question types9.2107 Ratings
    Survey Logic
    Comparison of Survey Logic features of Google Forms
    Feature
    Google Forms
    8.6
    98 Ratings
    4% above category average
    Survey logic flexibility8.698 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Google Forms
    Feature
    Google Forms
    9.1
    109 Ratings
    11% above category average
    Response tracking8.9107 Ratings
    Data export9.0103 Ratings
    Standard reports8.8102 Ratings
    Custom reports9.579 Ratings
    Analytics9.384 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Google Forms
    Feature
    Google Forms
    9.9
    103 Ratings
    13% above category average
    Access controls9.8101 Ratings
    Compliance10.080 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Google Forms
    Feature
    Google Forms
    9.1
    77 Ratings
    10% above category average
    Vendor-offered crowdsourcing9.037 Ratings
    Respondent restrictions9.375 Ratings
    Best Alternatives
    Google Forms
    Small Businesses
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score6.1 out of 10
    Enterprises
    QuestionPro
    Score10 out of 10
    All AlternativesView all alternatives
    User Ratings
    Google Forms
    Likelihood to Recommend
    10.0
    (114 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    Usability
    9.8
    (54 ratings)
    Availability
    10.0
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    Support Rating
    8.0
    (48 ratings)
    Product Scalability
    3.0
    (1 ratings)
    User Testimonials
    Google Forms
    Likelihood to Recommend
    Google
    Google Forms works really well when you need to quickly gather information and store it in a standardized format. It also works well if your organization is already using other Google products.
    If you don't use other Google products, another service may be a better fit for you. Additionally, if you need your forms to be highly customized for marketing purposes, for example, you might have an easier time with other tools.
    That being said, Google Forms is well supported and is highly flexible and would likely work well for many companies.
    Incentivized
    Read full review
    Pros
    Google
    • Live results: When a user completes the form the results are added instantly.
    • Easy to create: Google Forms has a simple interface that allows for a wide range of question types. Google will even try to guess the question type based on the question (but this can be overridden).
    • Answers export to Google Sheets: It is easy to have each response to your form add a row to a Google Sheet, allowing for further analysis or processing.
    • Ability to automatically collect email addresses within a domain: If you have a form that has been shared with users in your domain, you can set it to automatically collect the users' email addresses without them needing to type it in. Makes checking whether all students have completed the form easy.
    Incentivized
    Read full review
    Cons
    Google
    • Sometimes finding the output -- a Google Sheet with all responses-- is a little difficult. It's also sometimes confusing to figure out how to get back into the Google Form Survey itself.
    • As always, sharing among an institutional Google account and your personal Google account can be frustrating. You have to make a copy and can't share across the two different accounts very easily.
    Incentivized
    Read full review
    Likelihood to Renew
    Google
    I will definitely renew my use of Google Forms because I really like the ease of use and the number of tools that Google forms provide. I also love that I can administer a test in real-time and get results in a timely manner
    Incentivized
    Read full review
    Usability
    Google
    Google Forms is a very intuitive and easy to use tool, it is not necessary to have a complex knowledge to create advanced forms, it is enough with the functions and aids that the tool offers for the creation of these, even children and students can do it, also the way to export the data is really simple, simply an incredible tool.
    Incentivized
    Read full review
    Reliability and Availability
    Google
    In the years I've used GoogleForms I've never ran into any issues with the reliability or availability. Google is a gigantic company with essentially limitless resources which makes it very easy to trust that I will continue to be able to enjoy the same reliability I've come to know and expect from GoogleForms
    Incentivized
    Read full review
    Performance
    Google
    One of the things that comes as a benefit of the lack to create complex logic branching and truly custom design is that there isn't lot of room to bog down the software. GoogleForms has always loaded just as fast as my internet service and device would allow it. I'm not sure about front end integrations or integrations into the form itself, as I've never explored it, but on the backend, I've never had any issues with integrations channeling from GoogleForms from the GoogleForms's end of things.
    Incentivized
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    Support Rating
    Google
    Google has a support team but it isn't the most helpful with Forms. I find most of my answers by searching online and watching tutorial videos. I would recommend utilizing online resources before contacting their live support team for help. Just make sure that they are recent videos or directions. Google is constantly updating their interfaces so it is easy for things to get out of date
    Incentivized
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    Alternatives Considered
    Google
    We have also used FormAssembly, which is far more advanced with security, analytics, and functionality, but is also more expensive and takes a greater resource investment to train others to use. While FormAssembly can provide a lot more features, and is definitely the better choice for more complex surveys, forms, and applications, Google Forms is a very approachable and easy to use platform. We would recommend Google Forms for smaller businesses with simpler processes, and everyday use for any organization.
    Incentivized
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    Scalability
    Google
    GoogleForms lacks the ability for complex logic branching and the ability to truly design it in a custom manner. It's pretty obvious when you land on a GoogleForm that it is in fact a GoogleForm. This rating solely reflects the lack of flexibility which in turn makes it something that wouldn't usually be scaled. That being said, if needing to scale a simple solution, GoogleForms would be up for the job.
    Incentivized
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    Return on Investment
    Google
    • It's difficult to track ROI since Google Forms is used less formally
    • [The] positive impact is the actionable results we receive from surveys
    • [The] impact is highly dependent on how well the questions are asked, and how seriously the survey is taken by employees
    Incentivized
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    ScreenShots