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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Alchemer

    Score8.4 out of 10
    N/AAlchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.

    $55

    per month per user

    Google Forms

    Score8.9 out of 10
    N/AGoogle Forms is an app for creating forms and surveys, and is part of Google Apps for Work. The product focuses on ease of use; the interface is similar to a document editor, with drop down lists of options and drag and drop question re-ordering. Users can embed images and video into surveys. Users can also program the question flow with custom logic. Google sends users basic summaries of the survey results automatically, or users can export the raw survey results data and analyze it via…N/A
    Pricing
    AlchemerGoogle Forms
    Editions & Modules
    Collaborator
    $55
    per month per user
    Professional
    $165
    per month per use (maximum 3 users)
    Full Access
    $275
    per month per user (maximum 3 users)
    Enterprise and Business
    Contact for quote
    No answers on this topic
    Offerings
    Pricing Offerings
    AlchemerGoogle Forms
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing on small team plans.—
    More Pricing Information
    Community Pulse
    AlchemerGoogle Forms
    Considered Both Products
    Alchemer
    Chose Alchemer
    Alchemer has been very resourceful and compared to most competitors, it is superior in all aspects. It is affordable and no compromises on capabilities. It is also easy to use.
    Incentivized
    Chose Alchemer
    Alchemer surveys have more functionalities and features such as logics, survey tracking and flawless integration systems.
    Incentivized
    Chose Alchemer
    Our business team takes pride in immersing ourselves with the wide variety of survey-based platforms available. Much of our goal is recommending the proper people, processes, and technologies to our customers and many of those recommendations come from our own experience with …
    Incentivized
    Google
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    53 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    54 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    51 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    35 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    41 Answers
    Features
    AlchemerGoogle Forms
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Alchemer and Google Forms
    Feature
    Alchemer
    8.0
    14 Ratings
    0% above category average
    Google Forms
    7.9
    110 Ratings
    1% below category average
    Survey templates8.013 Ratings8.7102 Ratings
    Themes7.014 Ratings7.0102 Ratings
    Custom logo/branding9.013 Ratings8.088 Ratings
    Survey Content
    Comparison of Survey Content features of Alchemer and Google Forms
    Feature
    Alchemer
    9.3
    15 Ratings
    9% above category average
    Google Forms
    9.4
    108 Ratings
    10% above category average
    Changes to live survey8.015 Ratings10.0102 Ratings
    Question design help10.014 Ratings9.089 Ratings
    Multiple question types10.015 Ratings9.2107 Ratings
    Survey Logic
    Comparison of Survey Logic features of Alchemer and Google Forms
    Feature
    Alchemer
    9.0
    15 Ratings
    9% above category average
    Google Forms
    8.6
    98 Ratings
    4% above category average
    Survey logic flexibility9.015 Ratings8.698 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Alchemer and Google Forms
    Feature
    Alchemer
    6.6
    15 Ratings
    21% below category average
    Google Forms
    9.1
    109 Ratings
    11% above category average
    Response tracking7.015 Ratings8.9107 Ratings
    Data export6.015 Ratings9.0103 Ratings
    Standard reports7.015 Ratings8.8102 Ratings
    Custom reports8.014 Ratings9.579 Ratings
    Analytics5.013 Ratings9.384 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Alchemer and Google Forms
    Feature
    Alchemer
    10.0
    13 Ratings
    14% above category average
    Google Forms
    9.9
    103 Ratings
    13% above category average
    Access controls10.012 Ratings9.8101 Ratings
    Compliance10.012 Ratings10.080 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Alchemer and Google Forms
    Feature
    Alchemer
    10.0
    14 Ratings
    20% above category average
    Google Forms
    9.1
    77 Ratings
    10% above category average
    Vendor-offered crowdsourcing10.07 Ratings9.037 Ratings
    Respondent restrictions10.014 Ratings9.375 Ratings
    Best Alternatives
    AlchemerGoogle Forms
    Small Businesses
    Jotform
    Score8.5 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score6.1 out of 10
    Qualaroo
    Score6.1 out of 10
    Enterprises
    QuestionPro
    Score10 out of 10
    QuestionPro
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AlchemerGoogle Forms
    Likelihood to Recommend
    7.0
    (15 ratings)
    10.0
    (114 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (3 ratings)
    Usability
    8.7
    (5 ratings)
    9.8
    (54 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    6.7
    (5 ratings)
    8.0
    (48 ratings)
    Product Scalability
    -
    (0 ratings)
    3.0
    (1 ratings)
    User Testimonials
    AlchemerGoogle Forms
    Likelihood to Recommend
    Alchemer
    SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
    Incentivized
    Read full review
    Google
    Google Forms works really well when you need to quickly gather information and store it in a standardized format. It also works well if your organization is already using other Google products.
    If you don't use other Google products, another service may be a better fit for you. Additionally, if you need your forms to be highly customized for marketing purposes, for example, you might have an easier time with other tools.
    That being said, Google Forms is well supported and is highly flexible and would likely work well for many companies.
    Incentivized
    Read full review
    Pros
    Alchemer
    • Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
    • Easy and intuitive survey building.
    • Pretty good out-of-the-box survey analysis.
    Incentivized
    Read full review
    Google
    • Live results: When a user completes the form the results are added instantly.
    • Easy to create: Google Forms has a simple interface that allows for a wide range of question types. Google will even try to guess the question type based on the question (but this can be overridden).
    • Answers export to Google Sheets: It is easy to have each response to your form add a row to a Google Sheet, allowing for further analysis or processing.
    • Ability to automatically collect email addresses within a domain: If you have a form that has been shared with users in your domain, you can set it to automatically collect the users' email addresses without them needing to type it in. Makes checking whether all students have completed the form easy.
    Incentivized
    Read full review
    Cons
    Alchemer
    • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
    • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
    • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
    • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
    • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
    Incentivized
    Read full review
    Google
    • Sometimes finding the output -- a Google Sheet with all responses-- is a little difficult. It's also sometimes confusing to figure out how to get back into the Google Form Survey itself.
    • As always, sharing among an institutional Google account and your personal Google account can be frustrating. You have to make a copy and can't share across the two different accounts very easily.
    Incentivized
    Read full review
    Likelihood to Renew
    Alchemer
    No answers on this topic
    Google
    I will definitely renew my use of Google Forms because I really like the ease of use and the number of tools that Google forms provide. I also love that I can administer a test in real-time and get results in a timely manner
    Incentivized
    Read full review
    Usability
    Alchemer
    The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged.
    Incentivized
    Read full review
    Google
    Google Forms is a very intuitive and easy to use tool, it is not necessary to have a complex knowledge to create advanced forms, it is enough with the functions and aids that the tool offers for the creation of these, even children and students can do it, also the way to export the data is really simple, simply an incredible tool.
    Incentivized
    Read full review
    Reliability and Availability
    Alchemer
    No answers on this topic
    Google
    In the years I've used GoogleForms I've never ran into any issues with the reliability or availability. Google is a gigantic company with essentially limitless resources which makes it very easy to trust that I will continue to be able to enjoy the same reliability I've come to know and expect from GoogleForms
    Incentivized
    Read full review
    Performance
    Alchemer
    No answers on this topic
    Google
    One of the things that comes as a benefit of the lack to create complex logic branching and truly custom design is that there isn't lot of room to bog down the software. GoogleForms has always loaded just as fast as my internet service and device would allow it. I'm not sure about front end integrations or integrations into the form itself, as I've never explored it, but on the backend, I've never had any issues with integrations channeling from GoogleForms from the GoogleForms's end of things.
    Incentivized
    Read full review
    Support Rating
    Alchemer
    Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you.
    Incentivized
    Read full review
    Google
    Google has a support team but it isn't the most helpful with Forms. I find most of my answers by searching online and watching tutorial videos. I would recommend utilizing online resources before contacting their live support team for help. Just make sure that they are recent videos or directions. Google is constantly updating their interfaces so it is easy for things to get out of date
    Incentivized
    Read full review
    Alternatives Considered
    Alchemer
    I liked the interface for SurveyGizmo much more than Qualtrics. You knew a question was adjusted in SurveyGizmo and wouldn't change, but with Qualtric's interface, you had to refresh the account several times sometimes to ensure the question would work appropriately. Also, with SG, there were a lot of easier capabilities, such as changing missing values in bulk, required questions in bulk, etc.
    Incentivized
    Read full review
    Google
    We have also used FormAssembly, which is far more advanced with security, analytics, and functionality, but is also more expensive and takes a greater resource investment to train others to use. While FormAssembly can provide a lot more features, and is definitely the better choice for more complex surveys, forms, and applications, Google Forms is a very approachable and easy to use platform. We would recommend Google Forms for smaller businesses with simpler processes, and everyday use for any organization.
    Incentivized
    Read full review
    Scalability
    Alchemer
    No answers on this topic
    Google
    GoogleForms lacks the ability for complex logic branching and the ability to truly design it in a custom manner. It's pretty obvious when you land on a GoogleForm that it is in fact a GoogleForm. This rating solely reflects the lack of flexibility which in turn makes it something that wouldn't usually be scaled. That being said, if needing to scale a simple solution, GoogleForms would be up for the job.
    Incentivized
    Read full review
    Return on Investment
    Alchemer
    • It has always delivered on all our business objectives. I think that the reason why it's a bit [more] expensive than other providers.
    • It has helped us to optimize resources especially man hours involved in survey design.
    • It has been a valuable partner in almost all [of] our uses.
    Incentivized
    Read full review
    Google
    • It's difficult to track ROI since Google Forms is used less formally
    • [The] positive impact is the actionable results we receive from surveys
    • [The] impact is highly dependent on how well the questions are asked, and how seriously the survey is taken by employees
    Incentivized
    Read full review
    ScreenShots