Alchemer (formerly SurveyGizmo) is an online survey tool that helps companies design surveys and collect and analyze data. Features include branding, logic & branching, mobile surveys, question types, and reporting.
$55
per month per user
FormAssembly
Score 8.6 out of 10
N/A
The FormAssembly Data Collection Platform helps organizations collect, connect, and protect data. It features a no-code form builder that simplifies the process of collecting data in the most complex environments. Multi-stage workflows automate manual processes and business-critical integrations – including Salesforce, Google, and Microsoft – provide a connected data ecosystem that ensures data is where it’s needed, when it’s needed. Its operational standards, combined with…
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Pricing
Alchemer
FormAssembly
Editions & Modules
Collaborator
$55
per month per user
Professional
$165
per month per use (maximum 3 users)
Full Access
$275
per month per user (maximum 3 users)
Enterprise and Business
Contact for quote
Basic
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Enterprise
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Government
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Team
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Essentials
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Offerings
Pricing Offerings
Alchemer
FormAssembly
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
Optional
Additional Details
Discount available for annual billing on small team plans.
Price to performance, Survey Gizmo is a great tool. There are a couple hiccups but it has a ton of features that you can't get from some of the SMB competition and it even rivals some of the Enterprise competition. If you are looking for a large scale surveying platform, it may be worth it to go with one of the more expensive, team-oriented enterprise versions, but if you're part of a mid sized enterprise or SMB team, SurveyGizmo is worth it.
FormAssembly has been an essential tool to have in our back pocket. It's best when you need a form quickly and can compromise on some of the dynamic elements that would be possible in Visualforce. It serves a particularly critical need when skilled developers are at a premium, but clever admins are available.
SalesForce integration is really nice. You can map to specific fields with form values, or you can use detailed formulas. You can also choose to bypass assignment rules on a per-form basis, and create customized logic for when cases are created, when leads are created/merged, etc. It's very robust.
Form creation in general is very simple. They've gotten good over the years of creating an intuitive, drag and drop interface that's quick to edit. I like that you can also assign values to fields so conditional form building gets easy.
I like that you can customize how responses are viewed in the response window. Choose what columns show up so you can find records with ease, and with just one glance. OR you can download everything to excel in a snap too.
Advanced logic - more difficult than what it should be. If I'm piping answers to another question, I shouldn't have to create a lengthy logic script for it to perform (this is just with advanced logic).
Too "bubbly" of a template - I didn't like the clouds so I had mine switched to a more basic format.
Accounts - should be able to create different accounts for different users and separate the surveys based on the user.
The information coming from Salesforce to use in the choices for an answer does not always appear as needed. (API vs name).
Ability for Admins to see and edit every user's forms. This would be useful in the event that someone is no longer with the institution.
When a form is cloned, it would be nice if the connector were also cloned but not active. This would allow us to verify and turn on without having to rebuild everything.
One major point for us is our migration to a completely Microsoft infrastructure. IN addition to that, the afore mentioned need to ingest external data resources means that we do have our eyes open toward the landscape so that we can fill these needs. This in no way indicates a move away from FormAssembly: their support is first rate, and so far the product has always stood up to the tests we've put it through.
The feature sets, agility, and flexibility remain approachable and incredibly powerful. Support is also very responsive and top notch. Overall, with a bit of basic foundational skills, there are seemingly an unlimited number of use cases for which Alchemer can be leveraged.
Given how many sophisticated features appear in the form builder itself, the back-end management can feel strikingly skimpy at times. More dynamic or visually appealing confirmation messages/email notifications would realign these with the existing capabilities of the forms themselves. This is a small issue though because data capture is our primary priority in form fills and it is always excellent in Salesforce!
Every once in awhile, it is necessary to solicit support. On those occasions, support is extremely responsive and supportive. It has been my experience that [if] they can't walk you through the desired endpoint, they will take a look at your build and remedy for you.
While it's not a true development package and misses some features like ingestion of external data for lists, etc... the product is fast, stable, easy to use, and will suit the needs of anyone needing online form functionality with SalesForce and other connectors available for your marketing needs.
Our business team takes pride in immersing ourselves with the wide variety of survey-based platforms available. Much of our goal is recommending the proper people, processes, and technologies to our customers and many of those recommendations come from our own experience with the tools. SurveyGizmo fills an extremely valuable role within business analytics. It helps gain the voice of the customer (or end-user) while offering a wide-ranging functional platform for data gathering and organization. SurveyGizmo is up to the task when competing with other high-profile tools and is a fantastic business option for those looking for a proficient survey tool.
Form Assembly allows for advanced data mapping, pre-filling forms with Salesforce data, and working with custom objects. FormAssembly excels in Salesforce Integration, as it is highly specialized and deeply integrated. Often considered the industry leader for Salesforce forms, Formstack has strong integration, but may not offer the same level of granular control as FormAssembly.
