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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FormAssembly

    Score8.6 out of 10
    N/AThe FormAssembly Data Collection Platform helps organizations collect, connect, and protect data. It features a no-code form builder that simplifies the process of collecting data in the most complex environments. Multi-stage workflows automate manual processes and business-critical integrations – including Salesforce, Google, and Microsoft – provide a connected data ecosystem that ensures data is where it’s needed, when it’s needed. Its operational standards, combined with…N/A
    Pricing
    FormAssembly
    Editions & Modules
    Basic
    Contact Sales
    Enterprise
    Contact sales
    Government
    Contact sales
    Team
    Contact Sales
    Essentials
    Contact Sales
    Offerings
    Pricing Offerings
    FormAssembly
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional Details—
    More Pricing Information
    Community Pulse
    FormAssembly
    Considered Both Products
    FormAssembly
    Chose FormAssembly
    Form Assembly allows for advanced data mapping, pre-filling forms with Salesforce data, and working with custom objects. FormAssembly excels in Salesforce Integration, as it is highly specialized and deeply integrated. Often considered the industry leader for Salesforce forms, …
    Incentivized
    Chose FormAssembly
    FormAssembly has superior Salesforce configuration settings, but Jotform offers a much greater variety of systems integrations. We don't really use reports or Workflows in FormAssembly, but the Jotform Report Builder is frustrating at best. Workflows feel comparable from my …
    Incentivized
    Chose FormAssembly
    Jotform didn't have the two-way SF connectors we needed, if I remember correctly.
    Incentivized
    Chose FormAssembly
    We use both, but SMA is nice because you have a portal you can log into. In all other ways, Formassembly is better in my opinion.
    Incentivized
    Chose FormAssembly
    It is easier to design a form through Formassembly and integrate the results with Salesforce. When compared with Docomotion, Formassembly is user-friendly. Additionally, the new feature in Formassembly that allows for designing signatures is beneficial.
    Incentivized
    Chose FormAssembly
    Our website couldn’t handle self-hosting Formidable Forms as a plug-in on our website and would frequently crash. Titan Forms had poor communication and was difficult to schedule customer service. Formstack was self-hosted on our Salesforce, but was overpriced for our use case …
    Incentivized
    Chose FormAssembly
    We decided on FA forms as they are easy to setup, great user experience and API enabled
    Incentivized
    Chose FormAssembly
    I was hired after FormAssembly was already selected/implemented.
    Incentivized
    Chose FormAssembly
    The customer support as well as usability of FormAssembly has been vastly superior.
    Incentivized
    Chose FormAssembly
    I do not find much flexibility with advanced conditional/logic, customization, workflow, mapping, file, images, and doc upload.
    Incentivized
    Chose FormAssembly
    TargetX Forms is another option that I have. We decided to continue using FormAssembly due to the lack of features and flexibility available in TargetX Forms.
    Incentivized
    Chose FormAssembly
    The ease of use, integration with Salesforce, exportability of results, etc. Just basically has it hands down over the competition.
    Incentivized
    Chose FormAssembly
    FormAssembly is able to handle all of the above, with better pricing and support.
    Incentivized
    Chose FormAssembly
    FormAsssembly is the leader in Salesforce integrated forms. It is the most powerful, dependable,and has the best Salesforce integration.
    Incentivized
    Chose FormAssembly
    We considered a few others - Jot, conga, etc. We landed on FormAssembly mainly for the SalesForce integration. It's just so clean, and you get SO MANY options. The way that you can automatically create cases/leads (and do so conditionally) was huge for our support team. We've …
    Incentivized
    Chose FormAssembly
    I think that FormAssembly does a good job of integrating with multiple platforms, making it appropriate for any use. I think that it is a little less user-friendly than Woobox, however.
    Incentivized
    Chose FormAssembly
    We have only used FormAssembly, once we were made aware of it by a consultant a few years ago. I checked the vendor recommendations against the Salesforce forums to see if it was recommended there and it was, plus I read the user-reviews on the AppExchange page. Once I got …
    Incentivized
    Chose FormAssembly
    When we were researching options 2 years ago, FormAssembly beat other form tools hands down based on Salesforce integration features. The ability to declaratively set up prefill and post-submission data connectors supporting complex hierarchical data relationships was huge …
    Incentivized
    Chose FormAssembly
    I don't have experience using any other application that has the same/similar functionality.
    Incentivized
    Chose FormAssembly
    I was not the key decision maker in purchasing this product; I only provide administrator and user support for the product. FormAssembly works fairly well for our needs as an organization and we have not explored any other products for our business needs. If considering similar …
    Chose FormAssembly
    We evaluated FormSpring, and Caspio among the products we were interested in. Considering that FormAssembly was available in an on-site version went a long way towards our decision, but frankly, it was just an easier product to use at a very reasonable price for what has the …
    Incentivized
    Chose FormAssembly
    The big differentiator for me with FormAssembly has always been the Salesforce integration. I have yet to find an alternative form builder that makes building integrations with Salesforce any easier than FormAssembly. I like the look and feel of Typeform forms better than …
    Incentivized
    Chose FormAssembly
    FormAssembly's connector logic is superior (by far) but other sites have better form styles (Formstack).
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    FormAssembly
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of FormAssembly
    Feature
    FormAssembly
    9.4
    10 Ratings
    17% above category average
    Survey templates9.87 Ratings
    Themes8.58 Ratings
    Custom logo/branding10.010 Ratings
    Survey Content
    Comparison of Survey Content features of FormAssembly
    Feature
    FormAssembly
    10.0
    10 Ratings
    16% above category average
    Changes to live survey10.09 Ratings
    Question design help10.08 Ratings
    Multiple question types10.010 Ratings
    Survey Logic
    Comparison of Survey Logic features of FormAssembly
    Feature
    FormAssembly
    10.0
    9 Ratings
    19% above category average
    Survey logic flexibility10.09 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of FormAssembly
    Feature
    FormAssembly
    9.5
    10 Ratings
    15% above category average
    Response tracking10.010 Ratings
    Data export10.09 Ratings
    Standard reports10.07 Ratings
    Custom reports10.07 Ratings
    Analytics7.56 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of FormAssembly
    Feature
    FormAssembly
    9.0
    8 Ratings
    3% above category average
    Access controls7.96 Ratings
    Compliance10.07 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of FormAssembly
    Feature
    FormAssembly
    7.9
    4 Ratings
    4% below category average
    Vendor-offered crowdsourcing6.01 Ratings
    Respondent restrictions9.74 Ratings
    Best Alternatives
    FormAssembly
    Small Businesses
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score6.1 out of 10
    Enterprises
    QuestionPro
    Score10 out of 10
    All AlternativesView all alternatives
    User Ratings
    FormAssembly
    Likelihood to Recommend
    10.0
    (13 ratings)
    Likelihood to Renew
    8.5
    (3 ratings)
    Availability
    10.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    User Testimonials
    FormAssembly
    Likelihood to Recommend
    FormAssembly
    Digitizing your company's physical paper transactions. Once digitized, your staff/users can easily access it with their mobiles or anything that has a browser. This gives them convenience and saves paper waste. Some scenarios I think are when some people would like to treat from assembly as a document signing platform like DocuSign or Conva.
    Incentivized
    Read full review
    Pros
    FormAssembly
    • It integrates well with Salesforce. It allows for bi-directional communication which is critical for our form. To provide the custom with a good UX, the form dynamically responds to their input, saves their choices as records in Salesforce and then puts in them in the next step in the process.
    • FormAssembly allows for custom scripts to be used (javascript, CSS and html). This has allow for our forms to align better with our branding and provide for a more robust and clean UX.
    • We can communicate from one form to another using dynamic url variables. Due to the complexity of our forms this is huge. It allows for our customers to input less, save their info in Salesforce and they stay in a natural workflow regardless of how many forms we need to incorporate.
    Incentivized
    Read full review
    Cons
    FormAssembly
    • The information coming from Salesforce to use in the choices for an answer does not always appear as needed. (API vs name).
    • Ability for Admins to see and edit every user's forms. This would be useful in the event that someone is no longer with the institution.
    • When a form is cloned, it would be nice if the connector were also cloned but not active. This would allow us to verify and turn on without having to rebuild everything.
    Incentivized
    Read full review
    Likelihood to Renew
    FormAssembly
    FormAssembly continues to meet our needs, and the product functionality continues to grow, providing us with new opportunities to utilize the software. We've built many forms and associated processes on FormAssembly. It would require a large effort to migrate to another platform. We have invested a lot of time in learning FormAssembly.
    Incentivized
    Read full review
    Usability
    FormAssembly
    Given how many sophisticated features appear in the form builder itself, the back-end management can feel strikingly skimpy at times. More dynamic or visually appealing confirmation messages/email notifications would realign these with the existing capabilities of the forms themselves. This is a small issue though because data capture is our primary priority in form fills and it is always excellent in Salesforce!
    Incentivized
    Read full review
    Support Rating
    FormAssembly
    While it's not a true development package and misses some features like ingestion of external data for lists, etc... the product is fast, stable, easy to use, and will suit the needs of anyone needing online form functionality with SalesForce and other connectors available for your marketing needs.
    Incentivized
    Read full review
    Alternatives Considered
    FormAssembly
    When we were researching options 2 years ago, FormAssembly beat other form tools hands down based on Salesforce integration features. The ability to declaratively set up prefill and post-submission data connectors supporting complex hierarchical data relationships was huge there. We also valued the ability to authenticate Salesforce users on the form. This allowed us to ensure that only authorized individuals could make updates to their records (and not other people's records) via the form. Since we embed it so heavily into Salesforce, we often compare FormAssembly to Salesforce's native Visualforce and Lightning Component frameworks when deciding how to fulfill a data capture requirement. Unless something very custom is called for, we very often choose FormAssembly first for the flexibility it gives us to build and iterate in the early phases of a new program.
    Incentivized
    Read full review
    Return on Investment
    FormAssembly
    • We used to use Joomla built-in forms on our site... oh wow, what an upgrade. FormAssembly is miles ahead. We've saved so much time - we get better, cleaner responses and our users don't have to waste time.
    • Updating our existing client records using FormAssembly is a godsend. It's super easy to direct our clients to the proper places.
    • We get creative, sometimes. We've built in a feature for our Excel reports that automatically pushes a response through FormAssembly, into SalesForce - so that when salespeople complete an Excel report, then can quickly/easily update SalesForce without logging into anything. Thanks for the workaround, FormAssembly!
    Incentivized
    Read full review
    ScreenShots

    FormAssembly Screenshots

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