AirDroid Business vs. TeamViewer

Well suited : AirDroid's bulk enrollment and policy management features make it highly effective for large-scale device deployment and management. The remote control and troubleshooting capabilities of AirDroid MDM facilitate quick problem resolution without physical intervention. AirDroid allows for secure containerization of work-related data on personal devices, ensuring the separation of personal and professional use. Not suited: AirDroid Business is designed for general mobile device management and may not cater to highly specialized device types or industries. For organizations with minimal IT capabilities, a simpler MDM solution with more streamlined features might be a better fit.

Incentivized

Most suitable for large corporations who want to have real-time control of multiple devices in different countries. It is not suitable for scenarios where permissions for using the system need to be obtained from the user for every session if there is no support subscription in place.

• Remote Support and Diagnostics
• Robust Policy Implementation
• Location Monitoring
• Content Dissemination

Incentivized

• Quick support is an nice feature to make it easy for the end user to download and use
• Easy to connect using numbers
• The connection is always good when connected to an end user
• The tool is easy to use, the buttons are easy to understand what the use for it is

Incentivized

• Easier Patch Management and Update Deployment
• Location Monitoring and Sharing live location with other apps
• Easier Policy Template Implementation

Incentivized

• Now, it doesn’t work in fast network environments: sometimes, data is delayed during transfer.
• There are a small number of ways that a user is allowed to change the interface on the device.
• Some minor increases in difficulty with advanced functions of the application.

Incentivized

As long as I continue to provide remote support for my clients, it's a no brainier. For what I pay out, I probably make it back tenfold in the ability to provide remote support from wherever and whenever. Not to mention the saved gas money for a fix that only takes 5 minutes but it takes you 20 minutes to get there. As my business continues to grow, and I support more and more clients, my need for TeamViewer will only grow.

Compared to other products I've used (ConnectWise Control), TeamViewer is harder to set up and get connected. It is especially difficult to set up "permanent" unattended remote access, where you want to be able to connect to and control a remote computer without having to exchange codes and passwords every time you connect.

Incentivized

We get what we need with our TeamViewer licence.

Incentivized

Steady connection and easy quick connect and disconnect

Incentivized

The support from the Teamviewer team has always been top notch. Any support ticket that we have submitted has been handled very quickly and with the best possible resolution. We find in most cases, contacting for a support ticket is not even necessary, as the knowledge base is more than adequate.

Incentivized

As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.

Incentivized

I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.

Installation and configuration of the TeamViewer does not pose a huge problem and we were able to install the software in our network within one week. Helping staff was organized in the form of training sessions to understand the different aspects that it offers and because of its rich graphical user interface, adoption was easy.

AirDroid Business is known for being easy to use and works with Android, iPhone, and Windows devices. It's particularly good at letting IT staff fix device problems remotely. It's also budget-friendly, making it a good choice for smaller companies.

On the other hand, Microsoft Intune works well with other Microsoft products like Office 365 and Windows. It's super secure and has many features. It's really great if most of the devices in a company use Windows. So, if a company wants an easy-to-use solution that works with many different devices, AirDroid Business is a good choice. But if a company already uses many Microsoft products and needs top-notch security, then Microsoft Intune might be the better pick. We decided with AirDroid because we have more Android devices compared to Microsoft OS Devices.

Incentivized

In my position, I have also used AnyDesk because we frequently utilize various software for different tasks. However, we opted for TeamViewer because our team members are not technically inclined. They are experts in other areas. TeamViewer was the ideal choice for us since we needed a software program that even non-techies could use.

Incentivized

I've rarely had problems with the product.

• Cost Savings on Device Management
• Remote Troubleshooting and Support saves down time
• Increased Productivity

Incentivized

It took about 3 months.

• Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
• Remotely accessing devices in our office allows employees to stay productive while working from home.
• TeamViewer helps us to collaborate with other firms for projects we're doing.

Incentivized