Acumatica vs. QuickBooks Desktop for Mac

It is well suited because it appears to have been designed to work across multiple industries, and we've kind of seen that it works well for the construction industry. Still, we've been here at the Acumatica Summit and have seen a lot of other industries being able to use the same product, so they have designed it well.

Incentivized

It is extremely well suited for smaller companies who are trying to manage things on their own without outsourcing too much. The program is easy to learn and doesn't require too much training time before it can be implemented. The online/cloud feature makes it even more accessible to our employees, so it's great. It would be hard for a large company to use it since it is geared towards smaller companies and the interface may become overwhelming with too many inputs/bills to manage.

Incentivized

• Banking reconciliation: Quick, easy to understand and easy to follow to see where you left off
• Clearly displaying just enough data to answer questions without forcing us to work through copious amounts of detail or extracting data into other programs to get answers
• Billing and payment receipt is particularly helpful in the way that the data transfers into the banking section and is exported

Incentivized

• Reconciling my bank accounts is made easy by automated bank connections and rules for re-occurring transactions. I can also transfer between connected bank accounts making sure to not double up on transfers or payments.
• I love that I can access Quickbooks Desktop via a web browser, iOS, and the desktop app. I live in a mobile world so having the ability to crossover is vital.
• Payroll. One simple feature that allows me to track employee and employer taxes, make payments, and automate the entire process. All I have to do is hit approved and the rest is done for me. I love it!

Incentivized

• Remittance advices don't work.
• NACHA file to bank doesn't include vendor reference # which is the vendor invoice number.
• You can't do offsets between AR & AP when vendors are also customers to net the balances due to/from if agreed upon with the vendor/customer.

Incentivized

• QB for Mac is not nearly as feature rich as the Windows Version
• QB for Mac has recently FORCED users to password protect all databases. They SHOULD allow a preference to disable rather than imposing their workflow on the end user. The PW is in my environment [and this step is] unnecessary and a cumbersome waste of time.
• Mac version can occasionally be a bit buggy

Incentivized

Because Acumatica keeps updating every year and adapting to all the changes especially with AI capabilities, User interface, interactive assistant and many more. Not only that, there are so many ISVs and VARs that support and integrate with Acumatica that provides you alot of options to innovate your business needs.

Incentivized

I haven't spent that much time with the newer versions of QuickBooks for Mac, but I think I'm seeing it make the much-needed improvements. For example, something as simple as undoing the previous reconciliation was a terrible chore, and I'm glad that feature has been included in the newer versions of QuickBooks for Mac

Incentivized

I would give this rating because Accumatica is super easy to use. When I on boarded to work it was so easy to move through the various screens. In no time I was able to perform my daily required tasks with ease

Incentivized

The Mac version is OK overall. I find the Windows versions to be much more robust but Mac is quite good for Mac users. Though I think die hard Mac users should consider QuickBooks Online instead as there is a new QB for Mac app that makes using QBO much better!

Incentivized

It's always available.

I've been using the QuickBooks online version for a little over 6 months now (upgraded from Mac desktop) and I haven't had any access issues. There have been times when it was down for service/upgrade however there is always plenty of notification time given by the Quick Books Online Support team. These upgrade maintenance time frames are always over night hours and on the weekends so everything can be worked around very easily.

there have been some performance issues

Incentivized

We used Acumatica Support directly for the first year or so. Overall it's pretty good, but sometimes the support staff wasn't educated on the customizations we had, nor was I as the Customer as I couldn't remember which things were customized and which things were out of the box, so when there was an error, there were some misunderstandings.

Incentivized

Fortunately, I haven't had to reach out much for support.

Incentivized

It was on General Inquiries and it's just a complex topic.

Most of the trainers are amazing, but there were a couple who simply read the training guide

Incentivized

I'd say the partner selection is critically important. I think the software is very easy to implement. It's very customizable to your business. Finding a partner that will work with you to understand your business and your needs is the critical piece to make sure that the system goes along with it.

Incentivized

The basic difference between Acumatica and similar solutions is their complexity and usability. It is less complex and easier to learn, and it is also based on a low-code platform, which makes it more convenient for the end user.

I tried switching to QBO (QuickBooks Online) a couple of times. And in both cases it was disastrous. The software is buggy and the workflow is not at all like what I was used to in Desktop and so I felt like there was a brand new learning curve. You would think that they would make their online option as close to their Desktop option so that migrating customers would have an easy time. The worst part is that if you have inventory that you need to track, when you migrate from Desktop for Mac, it does NOT bring in your inventory accurately in any way. This was a dealbreaker for me. Be very careful about migrating if you track inventory. So for all the shortcomings of Desktop, I still prefer it over QBO.

Incentivized

From my understanding, the P.O. module is not very robust, at least the last time I inquired about it. At the time, it had a one-to-one match, with one invoice for one P.O. and that isn't practical for many businesses. I don't believe it would be an easy system to use for sending out invoices, if we had thousands of retail utility customers. We do a small number of invoices because we sell wholesale power, not retail, so we only Invoice the municipality. Not each utility customer.

• We were able to work in one system with customizations we needed in inventory and add all our grants in the same system
• Direct mail invoices was moved to an automated PO system saving time and allowing better financial tracking
• The grant module can be cumbersome requiring flip flopping to program partners etc during set up

Incentivized

• My private consulting practice slowed down when I chose to only support QuickBooks for Mac clients because there are far fewer QuickBooks for Mac clients than their are clients using other QuickBooks. I chose instead to focus on online accounting options, apps that integrate with online accounting options, and sustainability accounting as a tool for business success.

Incentivized