Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.
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Epicor Kinetic
Score 8.6 out of 10
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Epicor Kinetic is a customizable, scalable, product-centric cloud ERP designed specifically for manufacturers.
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Pricing
Acumatica
Epicor Kinetic
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acumatica
Epicor Kinetic
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Pricing is always consumption-based with no five-year lock-ins or termination penalties.
The Acumatica ERP pricing structure allows adding casual users, suppliers, and customers without paying for additional licenses.
The cost is based on the features and resources utilized, not on the number of users who access the system. An Acumatica partner works with users to understand specific requirements, determine the proper resources and modules for the company, and presents a price for the license.
It is well suited because it appears to have been designed to work across multiple industries, and we've kind of seen that it works well for the construction industry. Still, we've been here at the Acumatica Summit and have seen a lot of other industries being able to use the same product, so they have designed it well.
Epicor ERP is great for manufacturing companies, whether you make the same widget every time or if you a make custom widgets, this ERP system can handle it. If you have multiple plants, or multiple companies, Epicor ERP can handle it. Works in the US and internationally also. I do not think the EPR system would be the best choice if you are a distributor or a retailer.
Banking reconciliation: Quick, easy to understand and easy to follow to see where you left off
Clearly displaying just enough data to answer questions without forcing us to work through copious amounts of detail or extracting data into other programs to get answers
Billing and payment receipt is particularly helpful in the way that the data transfers into the banking section and is exported
Our version evolved from Vantage, and to be honest, I'm not really impressed yet. I've seen good examples so am aware it's due to implementation errors, rather than Epicor shortcomings.
Unfortunately, our version of the product configurator is very slow.
The need for well educated/trained consultants to get a proper implementation should be addressed well by Epicor, as this also determines user experience to a great extent. There is no true fall-back for improper implementation.
Maybe this was really smooth, but it seemed like implementation was a lot of work. As part of a 4 person implementation team, it took us a month or so of going through tutorials, the help files, and meeting with Epicor consultants to learn how we wanted to use Epicor (that month was pretty light, maybe 5-6 hours per week for each of us). Then it took about 3 months setting up Epicor to meet our needs. (The 4 of us each worked 25-30 hours a week during those 3 months on the implementation since we still had production work to do)
Epicor can be overwhelming for new users. Our normal users have a hard time at first getting used to it because there is so much to see, learn and do in it, epecially for people with less technical expertise.
As the person on the implementation team in charge of customizations, my biggest complaint is the lack of documentation on programming in Epicor. While they do have great documentation on how to use many of their built in customization tools, they give you the ability to write code in C# that should allow you to do anything. But, there is very little to no documentation on the API (Application Programming Interface). Most other programs will have a large help file where users can see the thousands of functions available to program within the system with info on what the functions do, how they are accessed and what inputs they need and sample code for each function. With Epicor.. nope, nothing. Maybe if you buy their SDK for another $24,000 they will have a help file included with that. I don't know.
Because Acumatica keeps updating every year and adapting to all the changes especially with AI capabilities, User interface, interactive assistant and many more. Not only that, there are so many ISVs and VARs that support and integrate with Acumatica that provides you alot of options to innovate your business needs.
I would give this rating because Accumatica is super easy to use. When I on boarded to work it was so easy to move through the various screens. In no time I was able to perform my daily required tasks with ease
I give this rating because the software has good functionality and usability. The system does not crash and can also be maintained under overall conditions in any business function. We utilize this to communicate effectively in various areas and make informed business decisions. This is highly rated as we make other changes to our organization
We used Acumatica Support directly for the first year or so. Overall it's pretty good, but sometimes the support staff wasn't educated on the customizations we had, nor was I as the Customer as I couldn't remember which things were customized and which things were out of the box, so when there was an error, there were some misunderstandings.
If the answer to your problem is not readily available in an answer book, your response or solution will take months, if you get one at all. Problems need to be sent to support and duplicated by them before they try to fix it. This is extremely frustrating because you have to prove to Epicor that you are having an issue. If by some miracle you get by this barrier, your problem is submitted to development for review. You can't speak to them or communicate in any way directly. This group appears to be completely unconcerned about user issues or customer service. Our experiences have been negative across the board.
I'd say the partner selection is critically important. I think the software is very easy to implement. It's very customizable to your business. Finding a partner that will work with you to understand your business and your needs is the critical piece to make sure that the system goes along with it.
The basic difference between Acumatica and similar solutions is their complexity and usability. It is less complex and easier to learn, and it is also based on a low-code platform, which makes it more convenient for the end user.
Epicor ERP has similar functionality to Made2Manage, but is much more flexible and has significantly more additional modules and support available. Versus PeopleSoft, it becomes an unfair comparison, as Epicor is mid-market and PeopleSoft is large-market. Having said that, Epicor is easier to both implement and use, but has far less flexibility. IQMS is the biggest competitor if in the manufacturing space, particularly injection molding, as IQMS is fast becoming a de-facto "standard".
From my understanding, the P.O. module is not very robust, at least the last time I inquired about it. At the time, it had a one-to-one match, with one invoice for one P.O. and that isn't practical for many businesses. I don't believe it would be an easy system to use for sending out invoices, if we had thousands of retail utility customers. We do a small number of invoices because we sell wholesale power, not retail, so we only Invoice the municipality. Not each utility customer.
At first, it is difficult to convince every one of its immense capabilities but once the scalability is tapped into some it becomes easier to show and convince how well suited the system is for many disciplines. With constant upgrades and updates, there really just isn't a limit to what can be accomplished.
