ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities. Deployment enables organizations to start collecting data in minutes.
$0
3 max users
OrgMapper
Score 9.1 out of 10
N/A
OrgMapper is an online diagnostic tool that analyzes and visualizes the human networks employees use to collaborate, communicate and exchange information over in order to do their daily jobs. It produces lists of key employees and network maps to identify communication and collaboration patterns, uncovering embedded organizational issues.
ActivTrak is useful to help keep track of your employees, and set up flags where they may occasionally go awry. I find the number of features to be adequate for monitoring our business, but would be better served if I spent time tailoring it for our unique needs. I don't think ActivTrak is great for live-views.
OrgMapper is especially useful in mapping the soft-relationships within teams and organizations: communication, cooperation, knowledge sharing, and information flows.
ActivTrak gives me a breakdown of hours during which my employees were actively working, when they were active online but unproductive, when they were inactive, and when they were not online.
ActivTrak gives me a detailed breakdown of the software, platforms, and programs my employees worked on/in during each block of the day.
ActivTrak provides a detailed breakdown of how I spend my time each day to help me improve my productivity.
Orgmapper has multiple modules ( with varying question sets) - this provides a range of alternatives and opportunities to engage with end clients and respond to their specific requirements/situation. Question sets can be customised - however the standard sets are very comprehensive.
We find that the visual reports/artifacts are a very powerful medium to engage and communicate with the client about. Rich insights emerge through the conversations that stem from discussing and seeking to understand them.
The Maven7 team are great to work with - right from discussing a particular approach to an end client's requirements...right through to reports and analytical support.
A more detailed explanation is required when updating specific titles within the system. For instance, total time has recently become "screen time". An email notification of this change and its implications would have gone a long way.
Easier to read the Activity Log in reporting. Sometimes, when downloading large amounts of reports, it can be cumbersome and challenging to navigate through them.
The automated reports are OK, but I could use a bit more statistics regarding the characteristics of networks. Although the outputs are quite self-explanatory, some additional numbers could give an extra layer of insights.
Language support: I'd be happy to see a range of additional languages added to the basic reports / outputs. Although English is widely accepted, some additional languages could boost the localised application of OrgMapper.
It is a very useful, innovative and interesting product. The development efforts on the part of OrgMapper staff indicate that the product will continue to improve and to help organizational networks respond to important challenges.
ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation
Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved.
OrgMapper support people seem very technically knowledgable. All of the OrgMapper staff are dedicated to learning and to further developing the OrgMapper product. Some issues are being worked on so immediate resolution was not feasible. Issues were resolved, though on one occasion it took reaching out to the CEO.
I am unsure, to be honest. I have not had much exposure to different productivity software. I lucked out by using Active Trak first. I do not feel the need to investigate or review other productivity software. I would recommend ActiveTrak to other companies, users, or those searching for productivity software.
Real-time productivity metrics and detailed workforce analytics have allowed us to better understand our workforce and make adjustments for better productivity.
Because we were able to curb bad habits, team behavior is at an optimal level.
Since our productivity level has gone up, the return on our investment in staffing has risen.
