OrgMapper is an online diagnostic tool that analyzes and visualizes the human networks employees use to collaborate, communicate and exchange information over in order to do their daily jobs. It produces lists of key employees and network maps to identify communication and collaboration patterns, uncovering embedded organizational issues.
OrgMapper is especially useful in mapping the soft-relationships within teams and organizations: communication, cooperation, knowledge sharing, and information flows.
Orgmapper has multiple modules ( with varying question sets) - this provides a range of alternatives and opportunities to engage with end clients and respond to their specific requirements/situation. Question sets can be customised - however the standard sets are very comprehensive.
We find that the visual reports/artifacts are a very powerful medium to engage and communicate with the client about. Rich insights emerge through the conversations that stem from discussing and seeking to understand them.
The Maven7 team are great to work with - right from discussing a particular approach to an end client's requirements...right through to reports and analytical support.
The automated reports are OK, but I could use a bit more statistics regarding the characteristics of networks. Although the outputs are quite self-explanatory, some additional numbers could give an extra layer of insights.
Language support: I'd be happy to see a range of additional languages added to the basic reports / outputs. Although English is widely accepted, some additional languages could boost the localised application of OrgMapper.
It is a very useful, innovative and interesting product. The development efforts on the part of OrgMapper staff indicate that the product will continue to improve and to help organizational networks respond to important challenges.
OrgMapper support people seem very technically knowledgable. All of the OrgMapper staff are dedicated to learning and to further developing the OrgMapper product. Some issues are being worked on so immediate resolution was not feasible. Issues were resolved, though on one occasion it took reaching out to the CEO.