ActivTrak

ActivTrak

263 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ActivTrak	Score8.8 out of 10	N/A	ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities. Deployment enables organizations to start collecting data in minutes.	$0 per year (maximum of 3 users)

Pricing

ActivTrak

Free: $0
3 max users
Essentials: $10 (pricing based on annual billing)
per month per user
Essentials Plus: $15 (pricing based on annual billing)
per month per user
Professional: $19 (pricing based on annual billing)
per month per user

Pricing Offerings
ActivTrak
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes

No setup fee

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Community Pulse
Key User Insights
	ActivTrak
Considered Both Products	ActivTrak Verified User Chose ActivTrak Activtrak performed perfectly among the competitors we reviewed. We liked ActivTrack for its ease of use and great reporting. Incentivized Helpful? Verified User Chose ActivTrak I have not tried other elements. Incentivized Helpful? Verified User Chose ActivTrak We chose ActivTrak because it struck the right balance between powerful productivity analytics and user-friendly, ethical monitoring. It was more insightful than basic time trackers, but less invasive than surveillance-heavy tools. Its focus on focus time, workload balance, and … Incentivized Helpful? Verified User Chose ActivTrak I am unsure, to be honest. I have not had much exposure to different productivity software. I lucked out by using Active Trak first. I do not feel the need to investigate or review other productivity software. I would recommend ActiveTrak to other companies, users, or those … Incentivized Helpful? Verified User Chose ActivTrak Due to the nature of Teramind excessive data collection it's better suited for managers who use micromanagement and spend the day observing employees where Activtrak focuses on less invasive approach which gets more employee by in and is used as a skills performance and gap … Incentivized Helpful? Verified User Chose ActivTrak Most features are extremely identical. Biggest difference from initial evaluations was the focus on productivity tracking in ActivTrak whereas Teramind was more focused on Security and Monitoring of users. As an initial rollout, and new addition to our stack, ActivTrak was the … Incentivized Helpful? Verified User Chose ActivTrak ActivTrak has been a stand out in the industry to us. The costs involved in using the program is also beneficial and makes it a no brainer to purchase and use the ActivTrak site. It is great for building KPI reports on issues and non issue tasks on a daily basis with all … Incentivized Helpful? Verified User Chose ActivTrak Didn't evaluate other options as I had used ActivTrak at a previous job and knew what to expect. Incentivized Helpful? Verified User Chose ActivTrak We have not utilized any other similar products Incentivized Helpful? Verified User Chose ActivTrak Very few services are able to measure duration the way ActivTrak does. We were also impressed by ActivTrak's ability to get us the data in a convenient, SQL ready format. Incentivized Helpful? Verified User Chose ActivTrak We were recommended ActivTrak by a business partner and did not explore any other options. Incentivized Helpful? Verified User Chose ActivTrak ActivTrak really helps with remote workers Incentivized Helpful? Verified User Chose ActivTrak We haven’t used any. Incentivized Helpful? Verified User Chose ActivTrak I've only used ActivTrak. I have no experience with other tracking systems. Incentivized Helpful? Verified User Chose ActivTrak We evaluated a few, the only one I remember was Controlio which was a bit easier to use, we just didn't like the name. We went with ActivTrak because another company used it and it seemed to work for them. Incentivized Helpful? Verified User Chose ActivTrak I did not try other products. Incentivized Helpful? Verified User Chose ActivTrak N/A Incentivized Helpful? Gideon Bahn chaplain in Professional Services at Wayside Cross Ministries (Non-profit Organization Management, 11-50 employees) Chose ActivTrak I have never used other products; therefore, I have nothing to compare. Incentivized Helpful? Verified User Chose ActivTrak We didn't compare. This was recommended by other agency owners we trusted, and after reading reviews, we went with it. Incentivized Helpful? Verified User Chose ActivTrak We didn't evaluate any others. Incentivized Helpful? Verified User Chose ActivTrak Many years ago we did evaluate some others, but I don't have that data available now. Incentivized Helpful? Verified User Chose ActivTrak I would have preferred Hubstaff, as it offers a much more user-friendly experience, superior screenshot capabilities, and significantly better integrations. Compared to ActivTrak, the difference is like night and day in terms of usability and functionality. However, I opted for … Incentivized Helpful? Verified User Chose ActivTrak N/A Incentivized Helpful? Verified User Chose ActivTrak We selected ActivTrak for the features we were looking for. One of the main reasons was the deployment for Chromebook's and of course the price. During our demo held with each party, we were impressed with presentation from ActivTrak. One thing we would've liked is for … Incentivized Helpful? David McDermott Director of IT in Information Technology at O'Reilly Hospitality Management (Hospitality, 1001-5000 employees) Chose ActivTrak We have not used any other software. Incentivized Helpful?
	Would buy again
	94% Would buy again 151 Answers
	Delivers good value for the price
	96% Delivers good value for the price 128 Answers
	Happy with the feature set
	94% Happy with the feature set 151 Answers
	Lived up to sales and marketing promises
	95% Lived up to sales and marketing promises 118 Answers
	Implementation went as expected
94% Implementation went as expected 122 Answers

Features

ActivTrak

Comparison of Workforce Analytics features of ActivTrak
Feature	ActivTrak 8.0 171 Ratings 6% below category average
Automated data collection	8.6168 Ratings
Data analysis	8.0167 Ratings
Data integration	7.827 Ratings
Benchmarking	7.8121 Ratings
Report designer	7.828 Ratings
Pre-built content	7.9150 Ratings
Data management	8.1155 Ratings
Self-service insights	7.8148 Ratings

Best Alternatives
	ActivTrak
Small Businesses	No answers on this topic
Medium-sized Companies	Predictive Index Behavioral Assessment Score6.2 out of 10
Enterprises	Workday Prism Analytics Score7.1 out of 10
All Alternatives	View all alternatives

User Ratings
	ActivTrak
Likelihood to Recommend	8.6 (174 ratings)
Likelihood to Renew	9.4 (8 ratings)
Usability	6.0 (31 ratings)
Availability	10.0 (2 ratings)
Performance	10.0 (2 ratings)
Support Rating	9.0 (29 ratings)
Implementation Rating	5.0 (2 ratings)
Configurability	8.0 (2 ratings)
Ease of integration	1.0 (1 ratings)
Product Scalability	7.0 (1 ratings)
Vendor post-sale	10.0 (2 ratings)
Vendor pre-sale	10.0 (2 ratings)

User Testimonials
	ActivTrak
Likelihood to Recommend	ActivTrak ActivTrak is useful to help keep track of your employees, and set up flags where they may occasionally go awry. I find the number of features to be adequate for monitoring our business, but would be better served if I spent time tailoring it for our unique needs. I don't think ActivTrak is great for live-views. Incentivized Verified User Read full review
Pros	ActivTrak ActivTrak gives me a breakdown of hours during which my employees were actively working, when they were active online but unproductive, when they were inactive, and when they were not online. ActivTrak gives me a detailed breakdown of the software, platforms, and programs my employees worked on/in during each block of the day. ActivTrak provides a detailed breakdown of how I spend my time each day to help me improve my productivity. Incentivized Verified User Read full review
Cons	ActivTrak A more detailed explanation is required when updating specific titles within the system. For instance, total time has recently become "screen time". An email notification of this change and its implications would have gone a long way. Easier to read the Activity Log in reporting. Sometimes, when downloading large amounts of reports, it can be cumbersome and challenging to navigate through them. Customized reports feature. Incentivized Verified User Read full review
Likelihood to Renew	ActivTrak We have been using it for several years and find the benefits are quite excellent for the cost so we will renew again next year. Incentivized David McDermott Director of IT Read full review
Usability	ActivTrak ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation Incentivized Verified User Read full review
Reliability and Availability	ActivTrak It's never been down. Incentivized Verified User Read full review
Performance	ActivTrak Have not received any issues with Activtrak's performance in regard to loading pages, reports, or other systems. Incentivized Verified User Read full review
Support Rating	ActivTrak Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved. Incentivized Verified User Read full review
Implementation Rating	ActivTrak There should be a way to automatically implement the system without giving users the opportunity to accept or deny the program on their computers. Incentivized Verified User Read full review
Alternatives Considered	ActivTrak I am unsure, to be honest. I have not had much exposure to different productivity software. I lucked out by using Active Trak first. I do not feel the need to investigate or review other productivity software. I would recommend ActiveTrak to other companies, users, or those searching for productivity software. Incentivized Verified User Read full review
Scalability	ActivTrak The product's overall scalability is good as our team grows. We would like to see updates to meet market demands. Incentivized Verified User Read full review
Return on Investment	ActivTrak Real-time productivity metrics and detailed workforce analytics have allowed us to better understand our workforce and make adjustments for better productivity. Because we were able to curb bad habits, team behavior is at an optimal level. Since our productivity level has gone up, the return on our investment in staffing has risen. Incentivized Carlos Alvarez Information Technology Director Read full review
ScreenShots	ActivTrak Screenshots