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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ActionIQ

    Score9 out of 10
    N/AThe ActionIQ Customer Data Platform, from ActionIQ in New York, aims to enable users to align people, technology, and processes to deliver customer experiences across every touchpoint, and it is designed to enable large organizations to solve chronic customer data fragmentation and gain the customer intelligence needed to orchestrate experiences across all their brand touchpoints.N/A

    Tealium Customer Data Hub

    Score8.1 out of 10
    Enterprise companies (1,001+ employees)
    The Tealium Customer Data Hub powers capabilities across the data supply chain. Tealium universally collects customer data from any source including; websites, mobile applications, devices, kiosks, servers, and files. Data collected is then standardized in the data layer, which drives usage of data for customer engagement and analysis.N/A
    Pricing
    ActionIQTealium Customer Data Hub
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ActionIQTealium Customer Data Hub
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ActionIQTealium Customer Data Hub
    Considered Both Products
    ActionIQ
    Chose ActionIQ
    In my opinion, Tealium is a better product for sure, has a much more refined analytics engine but the reason we went for ActionIQ is the better integrations it offers in the ad tech space with the various SSPs and DSPs. We integrate it with LiveRamp and Goofle ads exchange and …
    Incentivized
    Tealium
    Chose Tealium Customer Data Hub
    Tealium Customer Data Hub is the clear leader in real-time capabilities, its platform agnostic approach means that it works well with everybody and doesn't require necessary features to be built or still be on the roadmap, or require custom workarounds to function.
    Incentivized
    Chose Tealium Customer Data Hub
    Tealium is a solid CDP vendor with leading capabilities when it comes to data collection and distribution in real-time (sub-sec) compared to other evaluated vendors. Tealium Customer Data Hub's ease of ingesting new data with limited additional configuration required compared …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    99%
    Would buy again
    81 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    66 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    80 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    52 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    60 Answers
    Features
    ActionIQTealium Customer Data Hub
    Tag Management
    Comparison of Tag Management features of ActionIQ and Tealium Customer Data Hub
    Feature
    ActionIQ
    9.5
    1 Ratings
    14% above category average
    Tealium Customer Data Hub
    8.2
    12 Ratings
    1% below category average
    Tag library10.01 Ratings9.012 Ratings
    Tag variable mapping9.01 Ratings8.012 Ratings
    Ease of writing custom tags9.01 Ratings8.012 Ratings
    Rules-driven tag execution10.01 Ratings9.112 Ratings
    Tag performance monitoring10.01 Ratings4.311 Ratings
    Page load times10.01 Ratings8.911 Ratings
    Mobile app tagging9.01 Ratings8.05 Ratings
    Library of JavaScript extensions9.01 Ratings9.911 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of ActionIQ and Tealium Customer Data Hub
    Feature
    ActionIQ
    9.5
    1 Ratings
    15% above category average
    Tealium Customer Data Hub
    -
    Ratings
    Standard visitor segmentation10.01 Ratings00 Ratings
    Behavioral visitor segmentation9.01 Ratings00 Ratings
    Traffic allocation control10.01 Ratings00 Ratings
    Website personalization9.01 Ratings00 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of ActionIQ and Tealium Customer Data Hub
    Feature
    ActionIQ
    9.4
    1 Ratings
    10% above category average
    Tealium Customer Data Hub
    -
    Ratings
    Account Scoring9.01 Ratings00 Ratings
    Customer Data Governance10.01 Ratings00 Ratings
    Data Connectors9.01 Ratings00 Ratings
    Data Enhancement10.01 Ratings00 Ratings
    Data Ingestion10.01 Ratings00 Ratings
    Data Storage9.01 Ratings00 Ratings
    Data Visibility10.01 Ratings00 Ratings
    Event Data9.01 Ratings00 Ratings
    Identity Resolution9.01 Ratings00 Ratings
    Best Alternatives
    ActionIQTealium Customer Data Hub
    Small Businesses
    Twilio Segment
    Score8.3 out of 10
    Twilio Segment
    Score8.3 out of 10
    Medium-sized Companies
    Treasure Data
    Score9 out of 10
    Treasure Data
    Score9 out of 10
    Enterprises
    Treasure Data
    Score9 out of 10
    Treasure Data
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ActionIQTealium Customer Data Hub
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.3
    (128 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.2
    (20 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (12 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (81 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    ActionIQTealium Customer Data Hub
    Likelihood to Recommend
    ActionIQ
    ActionIQ is ideal for a medium and large-sized organization that already has a lot of data stored across existing data warehouses and data lake solutions and is looking for a CDP with refined data models that can extract the key insights, analyse them and create detailed customer profiles for real-time targeting.
    Read full review
    Tealium
    For more suited, I'll say highly regulated industry around data like healthcare, insurance, finance, where Tealium can be very helpful and for clients that don't have much different channels where they interact with their clients. So companies that only sell on internet and are a small company, I can see Tealium being the best usage for these clients, for these companies.
    Incentivized
    Read full review
    Pros
    ActionIQ
    • Data ingestion, cleansing and unification
    • Data activation for paid media campaigns
    • Data extraction from data warehouses and data lakes
    Read full review
    Tealium
    • Simple tag management that is tough to beat. So many solutions that are incredibly simple to setup and gather data for.
    • Security around the data is key and Tealium excels in this area.
    • The speed impact of the tag setup is key to optimizing and allowing our web properties to run more effectively, which is a better experience for the end user.
    Incentivized
    Read full review
    Cons
    ActionIQ
    • Campaign delivery features especially multichannel orchestration
    • More hosting options including offsite
    • Better user access and identity management controls
    Read full review
    Tealium
    • Audiences—don't they technically exist in Tealium? They are just streamed—no count, no backfill, etc.
    • Working backward to identify issues involves lots of clicking in the UI, going from audience to audience attribute, badge to event attribute, and so on.
    • You have to wait for a Real-Time event to see the payload. There is no sample or other option.
    Incentivized
    Read full review
    Likelihood to Renew
    ActionIQ
    No answers on this topic
    Tealium
    I already know that my company has no plans to discontinue use of Tealium. We are heavily reliant on it due to a huge number of product teams and developers we would have to work with to place tags across many pages. Tealium is already there on the pages, and our application/product teams are familiar with how to integrate it. It is just the simplest way to ensure that new data requirements are implemented in a timely manner.
    Incentivized
    Read full review
    Usability
    ActionIQ
    No answers on this topic
    Tealium
    Tealium iQ Tag Management System does exactly what it is intended for, it manages vendortags. Changes can be made to websites and apps in minutes. The frontend is well structured, updates are easy to carry out, and Tealium support is available at all times.
    Incentivized
    Read full review
    Reliability and Availability
    ActionIQ
    No answers on this topic
    Tealium
    It's been flawless as far as I am concerned.
    Incentivized
    Read full review
    Performance
    ActionIQ
    No answers on this topic
    Tealium
    Sometimes publishing can take longer than expected
    Incentivized
    Read full review
    Support Rating
    ActionIQ
    No answers on this topic
    Tealium
    The support team often is so quick to respond and so helpful when it comes to working with the needs of my clients and being able to resolve potential shortcomings or technical issues or surrounding the tool. There have been times more recently that I’ve gotten more generic service rather than the tailored experience that I have come to expect.
    Incentivized
    Read full review
    Online Training
    ActionIQ
    No answers on this topic
    Tealium
    Did what we needed to onboard us onto the platform
    Incentivized
    Read full review
    Implementation Rating
    ActionIQ
    No answers on this topic
    Tealium
    Implementation had some bumps in the road and it was new for all of us, but for the most part, it was easier than many other implementations we've done with other technologies.
    Incentivized
    Read full review
    Alternatives Considered
    ActionIQ
    In my opinion, Tealium is a better product for sure, has a much more refined analytics engine but the reason we went for ActionIQ is the better integrations it offers in the ad tech space with the various SSPs and DSPs. We integrate it with LiveRamp and Goofle ads exchange and it works flawlessly. It is also significantly cheaper than Tealium.
    Read full review
    Tealium
    Tealium Customer Data Hub can do it all in one. Whereas, I think by using multiple Tealium Customer Data Hubs, we can utilize what each tool is really good at. In an ideal world, we'd like to use Tealium Customer Data Hub for everything, but one thing that we struggle with is Audience Segmentation, and we are looking for a one touch solution, without a lot of the work since the data is already there.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    ActionIQ
    No answers on this topic
    Tealium
    Like anything it could be cheaper but we still feel we get value from it.
    Incentivized
    Read full review
    Scalability
    ActionIQ
    No answers on this topic
    Tealium
    Never had an issue, scales as we use it.
    Incentivized
    Read full review
    Professional Services
    ActionIQ
    No answers on this topic
    Tealium
    Very easy to work with and relatively cost effective
    Incentivized
    Read full review
    Return on Investment
    ActionIQ
    • Improved our digital media targeting capabilities
    • Increased the RoI of our data warehousing solutions
    • Increased the efficiency of our marketing campaigns team
    Read full review
    Tealium
    • There has been a near immeasurable return on customer data and improvement of our quality for our physical products due to be in tune with the customer. This has changed our way of doing things for the better to gain a better flow and overall workplace experience.
    • A negative is that Tealium AudienceStream becomes harder to manuever and use data analytics for when a database has been existing for a fairly large amount of time. It goes from an agile ship to a huge vessel that takes many components to be able to move.
    Incentivized
    Read full review
    ScreenShots

    Tealium Customer Data Hub Screenshots

    Screenshot of Data Supply ChainScreenshot of Data LayerScreenshot of Connector MarketplaceScreenshot of Live Event TrackingScreenshot of AudienceStream Dashboard