ActionIQ vs. mParticle

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ActionIQ
Score 9.0 out of 10
N/A
The ActionIQ Customer Data Platform, from ActionIQ in New York, aims to enable users to align people, technology, and processes to deliver customer experiences across every touchpoint, and it is designed to enable large organizations to solve chronic customer data fragmentation and gain the customer intelligence needed to orchestrate experiences across all their brand touchpoints.N/A
mParticle
Score 8.0 out of 10
N/A
The mParticle customer data platform supports data collection from a wide variety of sources and provides standardization, cleansing and deduping, and tags, as well as data enrichment via scoring, contextual or behavioral data, as well as segmentation and customer profile management.N/A
Pricing
ActionIQmParticle
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ActionIQmParticle
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ActionIQmParticle
Features
ActionIQmParticle
Tag Management
Comparison of Tag Management features of Product A and Product B
ActionIQ
9.5
Ratings
14% above category average
mParticle
-
Ratings
Tag library10.00 Ratings00 Ratings
Tag variable mapping9.00 Ratings00 Ratings
Ease of writing custom tags9.00 Ratings00 Ratings
Rules-driven tag execution10.00 Ratings00 Ratings
Tag performance monitoring10.00 Ratings00 Ratings
Page load times10.00 Ratings00 Ratings
Mobile app tagging9.00 Ratings00 Ratings
Library of JavaScript extensions9.00 Ratings00 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
ActionIQ
9.5
Ratings
15% above category average
mParticle
-
Ratings
Standard visitor segmentation10.00 Ratings00 Ratings
Behavioral visitor segmentation9.00 Ratings00 Ratings
Traffic allocation control10.00 Ratings00 Ratings
Website personalization9.00 Ratings00 Ratings
Customer Data Management
Comparison of Customer Data Management features of Product A and Product B
ActionIQ
9.4
Ratings
10% above category average
mParticle
-
Ratings
Account Scoring9.00 Ratings00 Ratings
Customer Data Governance10.00 Ratings00 Ratings
Data Connectors9.00 Ratings00 Ratings
Data Enhancement10.00 Ratings00 Ratings
Data Ingestion10.00 Ratings00 Ratings
Data Storage9.00 Ratings00 Ratings
Data Visibility10.00 Ratings00 Ratings
Event Data9.00 Ratings00 Ratings
Identity Resolution9.00 Ratings00 Ratings
User Ratings
ActionIQmParticle
Likelihood to Recommend
9.0
(0 ratings)
6.8
(0 ratings)
Likelihood to Renew
-
(0 ratings)
5.5
(0 ratings)
Support Rating
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
ActionIQmParticle
Likelihood to Recommend
ActionIQ is ideal for a medium and large-sized organization that already has a lot of data stored across existing data warehouses and data lake solutions and is looking for a CDP with refined data models that can extract the key insights, analyse them and create detailed customer profiles for real-time targeting.
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Do not integrate multiple analytics / customer messaging / download attribution SDKs into your mobile or web apps, duplicating data and risking a fragemented view of the customer. Instead integrate mParticle as a CDP, and configure the necessary integrations which will enable you to progress towards a world of the single-view of the customer. Also works great to import historical data into a newly onboarded/integrated tool.
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Pros
  • Data ingestion, cleansing and unification
  • Data activation for paid media campaigns
  • Data extraction from data warehouses and data lakes
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  • Collect customer data from multiple sources.
  • Integrated with wide breadth of vendors and verticals.
  • Helps track unregistered user data into registered user data.
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Cons
  • Campaign delivery features especially multichannel orchestration
  • More hosting options including offsite
  • Better user access and identity management controls
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  • UI for events for customers takes time to update, its unreliable.
  • Hard to inspect the data once its inputted.
  • Not possible to link data with other non-customer related data.
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Likelihood to Renew
No answers on this topic
It's a great tool for beginners but not scalable to advance use cases. It's not it's a fault in our case, because any platform is as good as the data collected
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Support Rating
No answers on this topic
They will go above and beyond and will file tickets If they don't have the answer. They are friendly, respectful, and punctual.
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Alternatives Considered
In my opinion, Tealium is a better product for sure, has a much more refined analytics engine but the reason we went for ActionIQ is the better integrations it offers in the ad tech space with the various SSPs and DSPs. We integrate it with LiveRamp and Goofle ads exchange and it works flawlessly. It is also significantly cheaper than Tealium.
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mParticle has a bigger catalog of services you can interface with and provides a more complete check for data integrity. It also allows you to use any analytics solution.
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Return on Investment
  • Improved our digital media targeting capabilities
  • Increased the RoI of our data warehousing solutions
  • Increased the efficiency of our marketing campaigns team
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  • This might be less of an issue with mParticle, but often times we found ourselves troubleshooting discrepancies between what mParticle showed vs downstream analytics platforms, more so than troubleshooting the issue itself.
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ScreenShots