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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ActionIQ

    Score9 out of 10
    N/AThe ActionIQ Customer Data Platform, from ActionIQ in New York, aims to enable users to align people, technology, and processes to deliver customer experiences across every touchpoint, and it is designed to enable large organizations to solve chronic customer data fragmentation and gain the customer intelligence needed to orchestrate experiences across all their brand touchpoints.N/A

    mParticle

    Score8 out of 10
    N/AThe mParticle customer data platform supports data collection from a wide variety of sources and provides standardization, cleansing and deduping, and tags, as well as data enrichment via scoring, contextual or behavioral data, as well as segmentation and customer profile management.N/A
    Pricing
    ActionIQmParticle
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ActionIQmParticle
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ActionIQmParticle
    Considered Both Products
    ActionIQ
    No answer on this topic
    mParticle by Rokt
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    70%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    80%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    71%
    Implementation went as expected
    5 Answers
    Features
    ActionIQmParticle
    Tag Management
    Comparison of Tag Management features of ActionIQ and mParticle
    Feature
    ActionIQ
    9.5
    1 Ratings
    14% above category average
    mParticle
    -
    Ratings
    Tag library10.01 Ratings00 Ratings
    Tag variable mapping9.01 Ratings00 Ratings
    Ease of writing custom tags9.01 Ratings00 Ratings
    Rules-driven tag execution10.01 Ratings00 Ratings
    Tag performance monitoring10.01 Ratings00 Ratings
    Page load times10.01 Ratings00 Ratings
    Mobile app tagging9.01 Ratings00 Ratings
    Library of JavaScript extensions9.01 Ratings00 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of ActionIQ and mParticle
    Feature
    ActionIQ
    9.5
    1 Ratings
    15% above category average
    mParticle
    -
    Ratings
    Standard visitor segmentation10.01 Ratings00 Ratings
    Behavioral visitor segmentation9.01 Ratings00 Ratings
    Traffic allocation control10.01 Ratings00 Ratings
    Website personalization9.01 Ratings00 Ratings
    Customer Data Management
    Comparison of Customer Data Management features of ActionIQ and mParticle
    Feature
    ActionIQ
    9.4
    1 Ratings
    10% above category average
    mParticle
    -
    Ratings
    Account Scoring9.01 Ratings00 Ratings
    Customer Data Governance10.01 Ratings00 Ratings
    Data Connectors9.01 Ratings00 Ratings
    Data Enhancement10.01 Ratings00 Ratings
    Data Ingestion10.01 Ratings00 Ratings
    Data Storage9.01 Ratings00 Ratings
    Data Visibility10.01 Ratings00 Ratings
    Event Data9.01 Ratings00 Ratings
    Identity Resolution9.01 Ratings00 Ratings
    Best Alternatives
    ActionIQmParticle
    Small Businesses
    Twilio Segment
    Score8.3 out of 10
    Twilio Segment
    Score8.3 out of 10
    Medium-sized Companies
    Treasure Data
    Score9 out of 10
    Treasure Data
    Score9 out of 10
    Enterprises
    Treasure Data
    Score9 out of 10
    Treasure Data
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ActionIQmParticle
    Likelihood to Recommend
    9.0
    (1 ratings)
    6.8
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.5
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (10 ratings)
    User Testimonials
    ActionIQmParticle
    Likelihood to Recommend
    ActionIQ
    ActionIQ is ideal for a medium and large-sized organization that already has a lot of data stored across existing data warehouses and data lake solutions and is looking for a CDP with refined data models that can extract the key insights, analyse them and create detailed customer profiles for real-time targeting.
    Read full review
    mParticle by Rokt
    If you can't trust the data you get into your customer journey service or user behavior analysis tool, mParticle can make a difference quickly. We used it to great success getting from untrustworthy data to reliable data in no time. If you already have a great data pipeline or use a user behavior analysis tool that includes checks for ensuring the trustworthiness of data, you might not need mParticle. If you have a lot of external or internal services you need to connect to your customer data, then mParticle is definitely worth looking at.
    Incentivized
    Read full review
    Pros
    ActionIQ
    • Data ingestion, cleansing and unification
    • Data activation for paid media campaigns
    • Data extraction from data warehouses and data lakes
    Read full review
    mParticle by Rokt
    • Collect customer data from multiple sources.
    • Integrated with wide breadth of vendors and verticals.
    • Helps track unregistered user data into registered user data.
    Incentivized
    Read full review
    Cons
    ActionIQ
    • Campaign delivery features especially multichannel orchestration
    • More hosting options including offsite
    • Better user access and identity management controls
    Read full review
    mParticle by Rokt
    • Support - often times it feels like they're trying to create a sales opportunity rather than actually provide support - whether it's technical or non-technical.
    • Some connection setups are not as consistent with respect to the procedure of setting up the connection, e.g. setting user identities in Braze.
    • Audiences...definitely not as robust as Amplitude
    Incentivized
    Read full review
    Likelihood to Renew
    ActionIQ
    No answers on this topic
    mParticle by Rokt
    It's a great tool for beginners but not scalable to advance use cases. It's not it's a fault in our case, because any platform is as good as the data collected
    Incentivized
    Read full review
    Support Rating
    ActionIQ
    No answers on this topic
    mParticle by Rokt
    Superb technical support, always going the extra mile to understand your problem and work towards solutions. Specifically, the team are happy to jump on Zoom to troubleshoot the problem.
    Incentivized
    Read full review
    Alternatives Considered
    ActionIQ
    In my opinion, Tealium is a better product for sure, has a much more refined analytics engine but the reason we went for ActionIQ is the better integrations it offers in the ad tech space with the various SSPs and DSPs. We integrate it with LiveRamp and Goofle ads exchange and it works flawlessly. It is also significantly cheaper than Tealium.
    Read full review
    mParticle by Rokt
    mParticle has a bigger catalog of services you can interface with and provides a more complete check for data integrity. It also allows you to use any analytics solution.
    Incentivized
    Read full review
    Return on Investment
    ActionIQ
    • Improved our digital media targeting capabilities
    • Increased the RoI of our data warehousing solutions
    • Increased the efficiency of our marketing campaigns team
    Read full review
    mParticle by Rokt
    • Negative: Quite a lot overlaps with the work being done on the Data Warehouse as a CDP.
    • Positive: Able to connect to 3rd party tools with small effort (Appsflyer).
    Incentivized
    Read full review
    ScreenShots