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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    mParticle

    Score8 out of 10
    N/AThe mParticle customer data platform supports data collection from a wide variety of sources and provides standardization, cleansing and deduping, and tags, as well as data enrichment via scoring, contextual or behavioral data, as well as segmentation and customer profile management.N/A
    Pricing
    mParticle
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    mParticle
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    mParticle
    Considered Both Products
    mParticle by Rokt
    Chose mParticle
    I have not evaluated or used other products like mParticle
    Incentivized
    Chose mParticle
    We are definitely aware of Amplitude CDP and how they are constantly making updates to their CDP to make it better. If their offerings are a lot better than mParticle's, it might make sense to jump ship to Amplitude since we already use them for Analytics anyway.
    Incentivized
    Chose mParticle
    I wasn't a part of the decision making process
    Incentivized
    Chose mParticle
    mParticle has a bigger catalog of services you can interface with and provides a more complete check for data integrity. It also allows you to use any analytics solution.
    Incentivized
    Chose mParticle
    vs Segment, mParticle seems a bit fresher (more recently founded) and a better mobile app focus.
    Incentivized
    Chose mParticle
    Great customer service over Segment and really solid UI.
    Incentivized
    Key User Insights
    Would buy again
    70%
    Would buy again
    7 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    71%
    Implementation went as expected
    5 Answers
    Best Alternatives
    mParticle
    Small Businesses
    Twilio Segment
    Score8.3 out of 10
    Medium-sized Companies
    Treasure Data
    Score9 out of 10
    Enterprises
    Treasure Data
    Score9 out of 10
    All AlternativesView all alternatives
    User Ratings
    mParticle
    Likelihood to Recommend
    6.8
    (10 ratings)
    Likelihood to Renew
    5.5
    (1 ratings)
    Support Rating
    8.0
    (10 ratings)
    User Testimonials
    mParticle
    Likelihood to Recommend
    mParticle by Rokt
    If you can't trust the data you get into your customer journey service or user behavior analysis tool, mParticle can make a difference quickly. We used it to great success getting from untrustworthy data to reliable data in no time. If you already have a great data pipeline or use a user behavior analysis tool that includes checks for ensuring the trustworthiness of data, you might not need mParticle. If you have a lot of external or internal services you need to connect to your customer data, then mParticle is definitely worth looking at.
    Incentivized
    Read full review
    Pros
    mParticle by Rokt
    • Collect customer data from multiple sources.
    • Integrated with wide breadth of vendors and verticals.
    • Helps track unregistered user data into registered user data.
    Incentivized
    Read full review
    Cons
    mParticle by Rokt
    • Support - often times it feels like they're trying to create a sales opportunity rather than actually provide support - whether it's technical or non-technical.
    • Some connection setups are not as consistent with respect to the procedure of setting up the connection, e.g. setting user identities in Braze.
    • Audiences...definitely not as robust as Amplitude
    Incentivized
    Read full review
    Likelihood to Renew
    mParticle by Rokt
    It's a great tool for beginners but not scalable to advance use cases. It's not it's a fault in our case, because any platform is as good as the data collected
    Incentivized
    Read full review
    Support Rating
    mParticle by Rokt
    Superb technical support, always going the extra mile to understand your problem and work towards solutions. Specifically, the team are happy to jump on Zoom to troubleshoot the problem.
    Incentivized
    Read full review
    Alternatives Considered
    mParticle by Rokt
    mParticle has a bigger catalog of services you can interface with and provides a more complete check for data integrity. It also allows you to use any analytics solution.
    Incentivized
    Read full review
    Return on Investment
    mParticle by Rokt
    • Negative: Quite a lot overlaps with the work being done on the Data Warehouse as a CDP.
    • Positive: Able to connect to 3rd party tools with small effort (Appsflyer).
    Incentivized
    Read full review
    ScreenShots