ActionIQ vs. BlueConic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ActionIQ
Score 9.0 out of 10
N/A
The ActionIQ Customer Data Platform, from ActionIQ in New York, aims to enable users to align people, technology, and processes to deliver customer experiences across every touchpoint, and it is designed to enable large organizations to solve chronic customer data fragmentation and gain the customer intelligence needed to orchestrate experiences across all their brand touchpoints.N/A
BlueConic
Score 7.0 out of 10
N/A
BlueConic, the a pure-play customer data platform, designed to liberate companies’ first-party data from disparate systems and makes it accessible wherever and whenever it is required to transform customer relationships and drive business growth. The vendor states over 300 companies use BlueConic to unify data into persistent, individual-profiles, and then activate it across customer touchpoints and systems in support of a wide range of growth-focused initiatives, including customer…N/A
Pricing
ActionIQBlueConic
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ActionIQBlueConic
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
ActionIQBlueConic
Features
ActionIQBlueConic
Tag Management
Comparison of Tag Management features of Product A and Product B
ActionIQ
9.5
Ratings
14% above category average
BlueConic
7.0
Ratings
17% below category average
Tag library10.00 Ratings7.00 Ratings
Tag variable mapping9.00 Ratings7.00 Ratings
Ease of writing custom tags9.00 Ratings7.00 Ratings
Rules-driven tag execution10.00 Ratings7.00 Ratings
Tag performance monitoring10.00 Ratings7.00 Ratings
Page load times10.00 Ratings7.00 Ratings
Mobile app tagging9.00 Ratings7.00 Ratings
Library of JavaScript extensions9.00 Ratings7.00 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
ActionIQ
9.5
Ratings
15% above category average
BlueConic
7.0
Ratings
16% below category average
Standard visitor segmentation10.00 Ratings7.00 Ratings
Behavioral visitor segmentation9.00 Ratings7.00 Ratings
Traffic allocation control10.00 Ratings7.00 Ratings
Website personalization9.00 Ratings7.00 Ratings
Customer Data Management
Comparison of Customer Data Management features of Product A and Product B
ActionIQ
9.4
Ratings
10% above category average
BlueConic
7.0
Ratings
19% below category average
Account Scoring9.00 Ratings7.00 Ratings
Customer Data Governance10.00 Ratings7.00 Ratings
Data Connectors9.00 Ratings6.00 Ratings
Data Enhancement10.00 Ratings7.00 Ratings
Data Ingestion10.00 Ratings7.00 Ratings
Data Storage9.00 Ratings8.00 Ratings
Data Visibility10.00 Ratings7.00 Ratings
Event Data9.00 Ratings7.00 Ratings
Identity Resolution9.00 Ratings7.00 Ratings
User Ratings
ActionIQBlueConic
Likelihood to Recommend
9.0
(0 ratings)
7.0
(0 ratings)
Usability
-
(0 ratings)
5.0
(0 ratings)
User Testimonials
ActionIQBlueConic
Likelihood to Recommend
ActionIQ is ideal for a medium and large-sized organization that already has a lot of data stored across existing data warehouses and data lake solutions and is looking for a CDP with refined data models that can extract the key insights, analyse them and create detailed customer profiles for real-time targeting.
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BlueConic works well as a central customer database and for building detailed customer profiles. If you want to learn how customers are engaging with your brand and then act on that data, BlueConic is the perfect choice.
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Pros
  • Data ingestion, cleansing and unification
  • Data activation for paid media campaigns
  • Data extraction from data warehouses and data lakes
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  • First Party Data Collection
  • First Party Data Targeting
  • First Party Data Analysis
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Cons
  • Campaign delivery features especially multichannel orchestration
  • More hosting options including offsite
  • Better user access and identity management controls
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  • The software was a bit glitchy at times and the beta products were launched a little too prematurely. I didn't feel like it was tested thoroughly and caused headaches at times.
  • Qualifying the product was and is still probably hard for them. They could easily be confused as testing software (which it works well for) but their go-to-market is personalization... which I don't believe is their strength. It's more like a "real-time Ecomm optimization".
  • Their connections with other providers was left a little more desirable. Would love to have seen them have more connections into CRM that the 4-5 they offered.
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Usability
No answers on this topic
I think without a bit of training and knowledge it would be hard to walk right into a role or a task inside of BlueConic - it is kind of hard to comprehend everything that is available and all of the options. The language inside of BlueConic is also very different than other things in the industry, so it was hard to understand what it would line up with.
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Alternatives Considered
In my opinion, Tealium is a better product for sure, has a much more refined analytics engine but the reason we went for ActionIQ is the better integrations it offers in the ad tech space with the various SSPs and DSPs. We integrate it with LiveRamp and Goofle ads exchange and it works flawlessly. It is also significantly cheaper than Tealium.
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BlueConic is more lightweight and allows for more unique experiences at the same time. Again - this isn't meant to perfect the core UX of your site, but sit on top to deliver unique experiences to control offer management and close rates.
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Return on Investment
  • Improved our digital media targeting capabilities
  • Increased the RoI of our data warehousing solutions
  • Increased the efficiency of our marketing campaigns team
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  • Too early to tell. Will report back in a month. If all goes to plan though, massive. We hope subs make up the vast majority of revenues by 2020, which will be powered by BC.
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ScreenShots