Action1 vs. N-able N-sight RMM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Action1
Score 9.5 out of 10
N/A
Action1 is an autonomous endpoint management platform that is cloud-native, scalable, and configurable in 5 minutes. It is free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching - AEM’s foundational use case - through peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates costly, time-consuming routine labor, preempts ransomware and security risks, and protects the digital…N/A
N-able N-sight RMM
Score 8.6 out of 10
N/A
SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.N/A
Pricing
Action1N-able N-sight RMM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Action1N-able N-sight RMM
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Action1N-able N-sight RMM
Features
Action1N-able N-sight RMM
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Action1
-
Ratings
N-able N-sight RMM
10.0
Ratings
30% above category average
Remote monitoring00 Ratings10.00 Ratings
Network device monitoring00 Ratings10.00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Action1
-
Ratings
N-able N-sight RMM
10.0
Ratings
29% above category average
Patch Management00 Ratings10.00 Ratings
Policy-based automation00 Ratings10.00 Ratings
Best Alternatives
Action1N-able N-sight RMM
Small Businesses
Avast CloudCare
Avast CloudCare
Score 10.0 out of 10
Action1
Action1
Score 9.5 out of 10
Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
Action1
Action1
Score 9.5 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
TeamViewer
TeamViewer
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Action1N-able N-sight RMM
Likelihood to Recommend
9.4
(0 ratings)
6.2
(0 ratings)
Likelihood to Renew
9.4
(0 ratings)
-
(0 ratings)
Usability
9.1
(0 ratings)
9.3
(0 ratings)
Support Rating
5.0
(0 ratings)
7.4
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Action1N-able N-sight RMM
Likelihood to Recommend
For small teams having to deal with significant ammount of devices, I can't express how useful Action1 is. With very small effort, you can easily keep track of your devices, keep them up to date, deploy new software to your users, create recurring reports/alerts and so on. Initially, the 100 endpoints for free was also a nice touch. Now, even better since they increased to 200. For the forseeable future, I have not to worry about costs and still can't believe it's a full solution for free, not those freeware stuff where what you really desire is behind a cost.
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SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
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Pros
  • Provide a friendly and easy-to-use interface to manage all my endpoints
  • Provide automated patch management that can be placed on a schedule. Patch approval is easy and intuitive
  • Scan for available software updates and readily report critical updates
  • Uploading and installing software via the Action1 console is very easy to use
  • The app deployment works very well and fast
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  • Thanks to RMM I never feel like I'm unaware as to what's going on in my network. I can be in the office or half a country away and feel completely aware of what's going on.
  • We've had numerous situations over the years where a part of our network is having issues (latency or errors) that the RMM alerts have saved us from a major outage. You can't ask for better proactive alerting.
  • The advanced alerting allows us to stay ahead of issues instead of reacting to them. This gives us confidence in our network and our end users better support.
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Cons
  • Lots of times Action1 will identify a program that needs to be patched, but then not really have a path laid out to get that done...so they just remain as they are, but are tagged as such.
  • Really wants to replace the windows update mechanism. Resists (or did at least) you if you try to keep updates as they are and update occasionally from Action1
  • Could develop the scripts section a bit more, looked pretty sparse last time I checked it out.
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  • There are so many features and options that it can be overwhelming in the beginning.
  • Wish there was a way to add custom fields to reports.
  • The GUI is crowded or links aren't clearly described on certain pages. I find myself forgetting how to get to certain views.
  • The software can start to lag after a while even if the hardware is specced out correctly. I would definitely recommend over-speccing the device.
  • API is just OK, wish they would put more effort into this.
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Likelihood to Renew
Price, functionality, and continuous improvement of the product.
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No answers on this topic
Usability
Agent deployment is simple (and silent) - once that is done, you're good to go. Everything is simple, centralized and very easy to work with. There isn't one aspect of this platform that requires crawling over forums and Google, it just works!
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The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
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Support Rating
I never contacted support services
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The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
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Implementation Rating
very easy to start using it.
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No answers on this topic
Alternatives Considered
After looking at different solutions, Action1 [Cloud Remote Monitoring and Management Solution] was the perfect fit for us that delivered all of the features we wanted without being as costly as some of the others alternatives we've looked at. There was no minimum endpoint count and they even offer up to 50 endpoints for free, which is really great for a small organization like us to help us lower our starting costs and still allows us to grow at our pace without having to commit to a defined amount of endpoints to start.
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We only tested an older version of LabTech. By comparison, the newer version of LabTech is much more competitive to Solarwinds RMM than it used to be. ConnectWise Automate has far better integration options for our PSA than Solarwinds RMM, down to very granular changes for automated ticket templates.
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Return on Investment
  • Saved hours per week on patching and able to ensure a 100% patching success rate.
  • Able to create custom alerting on potential problems as well as able to create some automation to automatically address problems.
  • Improved support to our remote locations and users.
  • Custom deployments allow us to have a mechanism to deploy custom applications we build as well as other third party applications we need to distribute.
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  • The SolarWinds name carries a good bit of clout in the industry. This has definitely helped secure a few deals.
  • The addition of Cloud Backups had a positive impact because we were able to easily add it as a bolt-on for existing clients. We have now added this offering to almost 20% of our managed servers.
  • We are in the process of moving into a "co-managed" business plan. SolarWinds RMM has facilitated this by allowing us to help in-house IT teams with offloading server management and maintenance while they are able to focus on big-picture objectives.
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ScreenShots

Action1 Screenshots

Screenshot of the Action1 dashboardScreenshot of Action1 patch managementScreenshot of Action1 software deploymentScreenshot of Action1 endpoint managementScreenshot of an Action1 vulnerabilities viewScreenshot of Action1 vulnerabilities remediation

N-able N-sight RMM Screenshots

Screenshot of N-able RMM Dashboard