12d Synergy vs. OpenText Documentum

12d Synergy and its ability to handle all file types really suited the engineering industry.

What are the document volume, the throughput - currently and expected in year, 3 years etc.? Is the company doing content management on international level, where access from multiple locations is needed - then Documentum can be good investment. What ECM system will be used for - document storage, document lifecycle or retention? Or all of the above? - Documentum works very well if all 3 items are combined, yet for storage there must be cheaper and more easily adaptable solutions available.

• 12d model data management.
• CAD data management.

• It's good at integration with external systems through standard industry supported APIs, including but not limited to web services integration and file system integration.
• Good support from major up and downstream technologies such as image capturing and back end ERP, Database, and HR.
• Highly configurable.
• Very fast searching capabilities.
• Highly scalable.

Incentivized

• Limited integration with REVIT.

• Expense. If Documentum costs less it would penetrate more markets. This is often the reason a lighter weight solution is chosen.
• Web Publishing. Documentum is not a great solution for replacing CMSs like SiteCore or Drupal. Probably better as an archiving target for parallel publishing to both web and Documentum. Documentum is also not a web hosting solution like some other systems, it is possible to try and consume directly from the repository in real time but it is better to push web content out and consume from another platform.
• Development. The price of broad functionality is complexity. Arguably, Documentum drank the kool-aid and tried to become like other enterprise solutions by adapting Java, Windows, etc. in the late '90s and it made them slower, more complex in design, and less stable. They recovered from that but it still requires developers with a few years of experience in Documentum to safely develop in Documentum. The issue is not knowing Java but knowing what to do or not do in an ECM system. This is even more important in regulated ECM/RM systems.

Incentivized

Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.

Incentivized

We get great support from the app team. They listen to our views and often implement our suggestions - we have nearly exhausted our wish list since it's all been implemented.

Support is better than with ECM, but could use some improvement.

Incentivized

Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.

Subjective but here's how I see it: Heavy duty (in order of how much they can do and how much they can handle): 1)Documentum, 2)FileNet 3)OpenText Middle duty: 1)WCC-WebCenter Content, 2)Alfresco, 3)M-Files (3rd b/c it is Windows only), 4)Nuxeo (only b/c of its newish approach that may lead somewhere) Light duty: 1) BOX (not an ECM but it says it is), 2) EFSS (pick your poison, BOX is an enhanced EFSS), 3) CMSs (some have some ECM capability, none have much)

Incentivized

• 12d Synergy has allowed our business to share resources across multiple geographical locations reducing the need for users to travel for a project or experience slow network speeds whilst working.
• 12d Synergy has allowed our business to have multiple clients and subcontractors access selected areas of a project structure, improving communication and integration across different disciplines.

• After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
• It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
• Also searching, automated flows also create a bigger impact and reduce a lot manual effort.

Incentivized