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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    12d Synergy

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    12d Synergy is document management and project collaboration software for architectural, engineering and construction offices. 12d Synergy manages the thousands of emails, documents, tasks and gigabytes of geospatial & CAD data surrounding built environment projects. The vendor states their goal with 12d Synergy is to create a common data environment and single source of truth, and boast over 5,600 architects, engineers and surveyors from sole traders to global enterprises as users.

    $0

    Dropbox Business

    Score9 out of 10
    N/ADropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.

    $15

    per month

    Pricing
    12d SynergyDropbox Business
    Editions & Modules
    Email Management
    $0.00
    Document Management
    $0.00
    Advanced Data Management
    $0.00
    Standard
    $15
    per user/per month
    Advanced
    $25
    per user/per month
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    12d SynergyDropbox Business
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$7 per userNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    12d SynergyDropbox Business
    Considered Both Products
    12d Synergy
    No answer on this topic
    Dropbox
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    59 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    56 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    60 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    48 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    51 Answers
    Features
    12d SynergyDropbox Business
    File Sharing & Management
    Comparison of File Sharing & Management features of 12d Synergy and Dropbox Business
    Feature
    12d Synergy
    -
    Ratings
    Dropbox Business
    8.9
    130 Ratings
    6% above category average
    Versioning00 Ratings8.9102 Ratings
    Video files00 Ratings9.2113 Ratings
    Audio files00 Ratings9.1106 Ratings
    Document collaboration00 Ratings8.2120 Ratings
    Access control00 Ratings8.5126 Ratings
    File search00 Ratings9.1126 Ratings
    Device sync00 Ratings8.9123 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of 12d Synergy and Dropbox Business
    Feature
    12d Synergy
    -
    Ratings
    Dropbox Business
    9.0
    129 Ratings
    4% above category average
    User and role management00 Ratings9.2114 Ratings
    File organization00 Ratings9.1126 Ratings
    Device management00 Ratings8.8108 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of 12d Synergy and Dropbox Business
    Feature
    12d Synergy
    -
    Ratings
    Dropbox Business
    8.9
    126 Ratings
    4% above category average
    Performance00 Ratings9.0126 Ratings
    Reliability00 Ratings9.0126 Ratings
    Storage Reports00 Ratings8.692 Ratings
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    12d SynergyDropbox Business
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    Score8.9 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    12d SynergyDropbox Business
    Likelihood to Recommend
    9.4
    (4 ratings)
    8.5
    (131 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (19 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (15 ratings)
    Support Rating
    9.2
    (4 ratings)
    8.4
    (27 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    12d SynergyDropbox Business
    Likelihood to Recommend
    12d Synergy
    12d Synergy and its ability to handle all file types really suited the engineering industry.
    Read full review
    Dropbox
    Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
    Read full review
    Pros
    12d Synergy
    • Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
    • Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth
    Read full review
    Dropbox
    • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
    • Dropbox Business provides a means to safely store our documents without having to have physical copies.
    • Dropbox also allows for easy organization of our documents in folders and such in the system.
    Incentivized
    Read full review
    Cons
    12d Synergy
    • 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
    • Improved speeds when referencing shared files from other 12d model projects.
    Read full review
    Dropbox
    • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
    • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
    • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
    Incentivized
    Read full review
    Likelihood to Renew
    12d Synergy
    No answers on this topic
    Dropbox
    Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
    Incentivized
    Read full review
    Usability
    12d Synergy
    No answers on this topic
    Dropbox
    Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
    Incentivized
    Read full review
    Reliability and Availability
    12d Synergy
    No answers on this topic
    Dropbox
    At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
    Incentivized
    Read full review
    Performance
    12d Synergy
    No answers on this topic
    Dropbox
    The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
    Incentivized
    Read full review
    Support Rating
    12d Synergy
    The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful
    Read full review
    Dropbox
    I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
    Incentivized
    Read full review
    Implementation Rating
    12d Synergy
    No answers on this topic
    Dropbox
    The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
    Incentivized
    Read full review
    Alternatives Considered
    12d Synergy
    Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.
    Read full review
    Dropbox
    Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
    Read full review
    Scalability
    12d Synergy
    No answers on this topic
    Dropbox
    We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
    Incentivized
    Read full review
    Return on Investment
    12d Synergy
    • 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
    • Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.
    Read full review
    Dropbox
    • Improved risk mitigation - know our files are encrypted.
    • Expiring Shared Links are a must have.
    • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
    • Collaboration makes it faster for us to complete plan documents with our customers.
    Incentivized
    Read full review
    ScreenShots