It will get the job done.
June 04, 2024

It will get the job done.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Business

Modules Used

  • Zoom Video Webinar
  • Zoom Meetings & Chat
  • Zoom Team Chat
  • Zoom Scheduler

Overall Satisfaction with Zoom Workplace

To facilitate internal and external meeting as well as webinars to our agency partners. I prefer using Zoom Workplace over Teams as it lags and often disconnects during meetings.

Pros

  • Don't have issues with connectivity
  • Webinar and event features
  • Polling
  • Reaction features are fun

Cons

  • I have had issues in meetings where the polling / survey didn't work
  • When joining a meeting I am not hosting I can't edit my user name
  • Able to host external meetings and webinar seamlessly
  • User friendly and accessible to external users who may or may not have Zoom Workplace
  • Looks professional
  • It cost more since we have teams
  • Charges and features have changed so it is confusing to explain those to the organization
It is more efficient as previously stated. I think TEAMs events from registration to calendar reminders is not user friendly and looks sloppy unfinished.

Do you think Zoom Workplace delivers good value for the price?

Not sure

Are you happy with Zoom Workplace's feature set?

Yes

Did Zoom Workplace live up to sales and marketing promises?

Yes

Did implementation of Zoom Workplace go as expected?

Yes

Would you buy Zoom Workplace again?

Yes

I like how streamline it is to host external events and how you can add events / meetings to your calendar, create registrations forms for the events, sends reminders of events and personalize emails post events. As for meetings it functions better than teams so that is why I like it.

Zoom Workplace Feature Ratings

Not Rated
Directory of employee names
Not Rated
High quality audio
8
High quality video
8
Calendar integration
8
Meeting initiation
9
Record meetings / events
6
Desktop sharing
7
Live chat
7
User authentication
7
Participant roles & permissions
7
Centralized communications management
6
Team messaging
6
Team document sharing
6
Call and meeting analytics
6

Comments

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