Zooming with Zoom
August 01, 2019
Zooming with Zoom
Score 10 out of 10
Vetted Review
Verified User
Software Version
Business
Overall Satisfaction with Zoom
We are a company of a full Zoom use. We use it to allow us to view and control user desktops, presentations for departments, and as a vendor communication tool. We also use Zoom for telehealth communication between a provider and patient. It allows us to support our members, customers, and co-workers with better communication management.
Pros
- Viewing others' desktops in a full screen or minimized.
- Multiple people can discuss in a meeting at one time. Allows remote controls for presentation host control
- Allows a member/patient to speak to a provider or doctor without having to come into the office if unable to.
- Customer interactions are able to put a face to the name.
Cons
- Easier connectivity in email product.
- Zoom Room setup could be simpler.
- Wish the camera could not pickup objects in background.
- Zoom has allowed for easier communication within departments & management.
- Allows meetings to be held in a quick minute.
- One disadvantage is that because of it's simplicity, it allows too many meetings to happen, taking away from productivity.
Webex has a high cost associated to it and does not allow multiple users (there is a cap). We were looking for a product that was cost effective as well high quality.
Zoom Workplace Feature Ratings
Using Zoom
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Meeting setup
- Connectivity once profile established
- Turn camera on/off
- Explaining how to share a screen
- Speaking to user with low bandwith
- Zoom Rooms
Yes - I have an iPhone and use it with no issues, as long as the signal or WiFi is medium-strong.
Comments
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