Item: Xactly Incent®
Rating: 10
Author: Verified User

Overall Satisfaction with Xactly Incent®

Use Cases and Deployment Scope

We use the system as our source of truth for all commissions. Our reps are able to track their sales and commission payments using the system. Prior to implementing it exactly, we used an Excel spreadsheet to calculate commission. Then, I uploaded them to an outdated system; the reps had no visibility of their commission or how we came up with the numbers. Now that they can see it, they can inquire if items are missing or incorrect, and we can make it right so they trust the process.

Pros and Cons

Pros

Lay out of statements are easy for the reps.
Reports are easy to pull.
Auditing tools help.

Cons

Non hierarchy based reporting tools.
No historical views of data.
New views are hard to use.

Return on Investment

Reps trust our results.
We are able to give info easily to auditors and be in compliance.
Automation has saved time.

Key Insights

Do you think Xactly Incent® delivers good value for the price?

Yes

Are you happy with Xactly Incent®'s feature set?

Yes

Did Xactly Incent® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Xactly Incent® go as expected?

Yes

Would you buy Xactly Incent® again?

Yes

Likelihood to Recommend

I’ve used other systems, and this is the easiest for the reps to view. It has a layout that is easy to understand and explain. On the administrative side, I can quickly pull reports to identify problems, and it is very easy to search. I like the fact that I can download most items.

Xactly Incent® Feature Ratings

Comments

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Yay Xactly.