A good system that can be customized detailing your annual sales incentive plan
November 02, 2021

A good system that can be customized detailing your annual sales incentive plan

Kent Liu | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactly Incent

Xactly was introduced to Schindler Elevator Corporate in 2018 and we used it as a platform to build the incentive system for the sales team (both New Installations and Existing Installations).

Pros

  • It is a friendly user interface.
  • It is linked to the company database.
  • It is a dynamic system.

Cons

  • When adding more triggers to evaluate the eligibility, it shows that the system has challenges to adapt to the changes.
  • For example, if adding the DBA (collection status) as a trigger, the system cannot automate the calculation.
  • The system also does not clarify if the sales orders are being paid by the customers or not as a trigger to pay the sales rep. The customer needs to pay 50/50 even if the sales order is being canceled.
  • Dynamic system that allows sales to keep tracking what progress they have made for the business.
  • Allows new reps to easily learn to use for business purposes.
  • Some triggers that the company wants to use cannot be implemented in the system.
Customized Incentive system based on sales incentive plan.

Do you think Xactly Incent® delivers good value for the price?

Yes

Are you happy with Xactly Incent®'s feature set?

Yes

Did Xactly Incent® live up to sales and marketing promises?

Yes

Did implementation of Xactly Incent® go as expected?

Yes

Would you buy Xactly Incent® again?

Yes

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