Exactly!
September 23, 2021
Exactly!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Xactly Incent
Xactly Incent is being used in Financial Services Business Unit in HPE. Incent makes the sales compensation process auditable, stable, and consistent. It's cloud-based so all data is synced and all administrators see the same data. Updates are pushed to all users, and there is just one cloud-based instance. Rules and Formulae are easily maintained and updated in Incent. It's also easy to tell how the credits are generated for a salesperson.
Pros
- Customer Portal is a great platform for Xactly users to come together to discuss new ideas and methods.
- Release of new features regularly.
- Clear and repeated communication for key updates.
Cons
- More documentation (text or video) would be good. Some features are not intuitive. For example, quota relationship and pay curves.
- Formula creation [could be] made easier. It's not always easy to find out what's wrong with the formula.
- Allow items in queue to be rearranged by dragging (as opposed to arrows currently).
- Allow more customization of Incentive Statements. For example, transaction details, the look of it (colour, arrangement, gauges).
- Incentive statements reflect results immediately (no 15min lag).
- We are able to change a few Rules and Formulas each year in order to cater to new plans and business objectives.
We are able to extract audit reports from Xactly Incent. Xactly Incent also allows configuration that is less technical.
Do you think Xactly Incent® delivers good value for the price?
Yes
Are you happy with Xactly Incent®'s feature set?
Yes
Did Xactly Incent® live up to sales and marketing promises?
Yes
Did implementation of Xactly Incent® go as expected?
Yes
Would you buy Xactly Incent® again?
Yes
Comments
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