Item: Webex Meetings
Rating: 9
Author: Abbey Louise Haigh

Overall Satisfaction with Webex Meetings

Use Cases and Deployment Scope

We use Webex Meetings to meet with clients, partners, customers and vendors as an external meeting tool. Internally, we use Webex Calling. This product allows us to meet with multiple parties, allows access and password control, and is a secure and high-quality meeting space. We can simply log in and add or modify meetings and settings with a simple and logical user interface.

Pros and Cons

Pros

Secure meeting space
Access Control
Participant controls
Graphical user interface
Single Sign on

Cons

Could be available to launch from Webex Calling
Allow Calendar changes from Outlook
Assign other Administrators to a meeting who can also change settings

Return on Investment

Not sure

Alternatives Considered

Microsoft Teams, Webex Calling, Zoom and Google Meet

This was an organisational decision.

Key Insights

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

Other Software Used

Webex Calling, Webex App, Zoho Desk

Likelihood to Recommend

Appropriate for external meetings, simple enough to use and set up, guides and FAQ are easy to find. We don’t tend to use it so much internally as calling is faster.

Webex Meetings Feature Ratings

Comments

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