WebEx Review
Updated October 06, 2020
WebEx Review
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Webex Meetings
We use WebEx Meetings to share content (pictures, PowerPoint slides, Word documents or just screen sharing) when hosting meetings with people outside of our company. We also use WebEx Meetings when hosting large all-company events when our President or CEO is addressing the entire organization.
Pros
- We have had great success in hosting large scale meetings in WebEx, usually with up to 500 participants. We feed the audio and video into a laptop to host [meetings] and get great quality.
- Users can set up a meeting fairly quickly if they need to host a quick phone meeting or share content.
- The Adminsitrators section lets us manage active users. We can get reports for billing and usage to see if accounts should be disabled.
Cons
- We use use a separate service to host voice meetings that are always on using a constant conference code. I wish WebEx had this functionality so we can combine services. It's a big hit with our users
- I'm not sure why, but our big Events account can only have 1 administrator. So if someone is out, it's a bit of a hassle to deactivate their account and re-activate mine.
- While we have Lync/Skype for Business and it is used for internal communications, WebEx is much easier for meetings with external attendees or larger meetings with more than 10+ participants.
- Everyone is familiar with WebEx, so it's easy for people to open a meeting and join instead of wasting time with plugins or installing software because it's used so much, the software is usually already installed.
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