Powerful calling and messaging application
February 17, 2022

Powerful calling and messaging application

Jessica Hull | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

Webex Calling has been the most reliable communication platform across our organization. It has helped us to develop a great enterprise conversation system. All our customers find it easy to reach our customer support team at any time. It gives us automated notifications when there have been missed calls from our partners or clients. It connects all our devices phones and desktops with a unified business number that can make calls from anywhere.

Pros

  • Keeping us connected under great communication platform.
  • Reliable calling and messaging app.

Cons

  • The present communication features are very effective.
  • I have not experienced any missing functionality.
  • Reliable communication services have lead to positive ROI.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

We have been able to experience the best cloud calling features from the setup system created by Webex Calling. Our commination with our customers has improved since we deployed this tool since there is faster feedback. It secures communication across its networking from end-to-end encryption. It is easy to use this product and set up the application.

Webex Calling Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
Directory of employee names
8
Answering rules
10
Call recording
9
Call park
9
Call screening
10
Message alerts
9
Mobile app for iOS
10
Mobile app for Android
9

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