Easy to deploy, easy to use
August 16, 2021

Easy to deploy, easy to use

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

Used as the main collaboration tool across the entire organization. Our teams are spread geographically and it allows for efficient communication whether it's video/chat/ad-hoc or scheduled meetings.

Pros

  • Easy to deploy.
  • Easy to administer.
  • Useful high level analytics tools.
  • Client app is constantly improving.

Cons

  • Calendar integration could be improved.
  • Detailed call analysis.
  • Quick to deploy.
  • No requirements for any on-prem hardware.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

A great solution for anyone looking for a simple telephony solution. Works particularly well if other collaboration tools are deployed at the same time.

Webex Calling Feature Ratings

10.0
Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
Directory of employee names
10
8.8
Answering rules
10
Call recording
5
Call park
10
Call screening
Not Rated
Message alerts
10
10.0
Mobile app for iOS
10
Mobile app for Android
10
Performance & Compatibility of Online Events Software ()
Not Rated
Online Meetings / Events ()
Not Rated
Screen Sharing ()
Not Rated
Online Events Collaboration ()
Not Rated
Online Events Security ()
Not Rated
Unified Communications Platform and Collaboration ()
Not Rated

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