Item: Webex App
Rating: 8
Author: Verified User

Overall Satisfaction with Webex App

Use Cases and Deployment Scope

I use the Webex App consistently as we are a Platinum Cisco Partner and we always use internally what we sell. Webex helps for a quick collaboration suite to assist internal and external communications with our partners. Mainly we use for team meetings and customre collaboration sessions and of course demos.

Pros and Cons

Pros

Collaboration
Instant Messaging
Video Conferencing
voice quality

Cons

Better integration with MS Teams
Better Integration with legacy PBX
Needs to fully replace Cisco Jabber

Return on Investment

Leverage existing Endpoints
Can be an addon to existing UC Solutions for Collaboration
removes the needs to physical device

Alternatives Considered

Zoom Phone, Intermedia AnyMeeting Pro and Google Meet

Key Insights

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Yes

Other Software Used

Intermedia AnyMeeting Pro, Mitel MiCollab, Microsoft Teams

Likelihood to Recommend

Great for collaboration with internal and external sessions. Where as it is so intuity with an existing Cisco environment that the customer can liternally live in the Webex app for all communications. Another great scenario is for collaboration with the vendor (Cisco) itself as I am able to have direct connection to engineerings and resourses when needed to answer technical queries.

Webex App Feature Ratings

Comments

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