A Backup Solution That Has All the Bells and Whistles with an Easy-to-Use Interface
March 06, 2020

A Backup Solution That Has All the Bells and Whistles with an Easy-to-Use Interface

Adam Friedli | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Veeam Backup & Replication

Overall Satisfaction with Veeam Backup & Replication

It is not being used currently in the business, but clients use it for their VM backups. It offers a very robust and easy to use solution for reliable backups. Some clients use it for backing up physical servers as well. It is very quick with the right hardware and environment. There aren't any recurring issues, so it just works, which is one of the best things you can ask of a backup solution.

Pros

  • It offers various backup types. If the infrastructure can handle the forever incremental or reverse incremental options, these are very efficient on space usage.
  • The interface is easy to use. There are a lot of options within the software, but it's never felt overwhelming to figure out and adjust job settings.
  • Restores are simple and offer great options. Even full VM restores are easy to do. File-level restores offer multiple ways to restore files, such as to a different location, or the same, then making copies of any collision files.

Cons

  • On occasion, the error feedback is not as useful as we'd like. However, the forums, KB articles, and support are always helpful.
  • No other negatives come to mind at the moment. The software really does work well and there have not been many headaches using. Most of the headaches are when storage runs out of space, but that's not the fault of the software.
  • Veeam has always helped produce profits over time. Being a partner helps as well of course.
  • As mentioned before, justifying the cost for smaller businesses might be difficult. However, they can usually be sold on the reputation and reliability of the platform.
ShadowProtect seemed to offer a lot of good options, and Datto is a great cheaper alternative if the heftier features of Veeam are not needed. However, Unitrends was a terrible experience all around. Unitrends support is pretty good, but there were a lot of broken backup job issues that lead to massive headaches in fixing snapshot configurations. Many of the issues required blowing away backups and starting fresh. Working with storage options was also a pain. After having used Veeam almost exclusively, needing to deal with Unitrends, by comparison, was very disappointing. I kept thinking about how much I wish the client had chosen Veeam instead. They decided to go with the cheaper option, and they ended up paying the price for it.
Veeam is a great solution for small businesses and larger. The licensing costs are more than other options, so some small businesses might find it hard to justify. While cheaper alternatives can work, you get what you pay for. We've used other solutions, and some of them are just terrible in comparison. The biggest issue is an inferior interface followed closely by the lack of key features that Veeam supports.

Veeam Data Platform Feature Ratings

Data Center Backup
10.0
Universal recovery
10
Instant recovery
10
Recovery verification
10
Business application protection
10
Multiple backup destinations
10
Incremental backup identification
10
Backup to the cloud
10
Deduplication and file compression
10
Snapshots
10
Flexible deployment
10
Platform support
10
Retention options
10
Encryption
10

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