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Arcserve ShadowProtect

Score6.4 out of 10

28 Reviews and Ratings

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What is Arcserve ShadowProtect?

ShadowProtect, from Arcserve company StorageCraft (merged in March of 2021), supports business continuity with data backup and system protection; the vendor boasts fast system restore capabilities relative to other similar solutions.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Arcserve ShadowProtect has to offer, as determined by TrustRadius' reviewers.
Based on 28 ratings of Arcserve ShadowProtect's features
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Top Performing Features

  • Business application protection

    Protection of all applications running in the data center

    Category average: 9

  • Retention options

    Provision of best-practice and customizable retention policies with reporting

    Category average: 8.8

  • Continuous data protection

    Data is backed up every time a change is made, and the system can be restored to any previous saved version

    Category average: 8.9

Areas for Improvement

  • Deduplication and file compression

    Integrated deduplication and compression capabilities

    Category average: 8.5

  • Snapshots

    Ability to take regular snapshots to ensure that Recovery Point Objective (RPO) is met

    Category average: 8.7

  • Backup to the cloud

    Ability to store and back up data to the cloud

    Category average: 8.6

Reviews

What users are saying about Arcserve ShadowProtect.
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ShadowProtect is our go to for FAST and small footprint backups.

Incentivized
Verified User
Employee in Research & Development (51-200 employees employees)

Use Cases and Deployment Scope

We use ShadowProtect in our enviroment to provide high volume backups. With other products we are sometimes unable to backup very often and we use ShadowProtect specifically on some machines to be able to make a backup every 15 minutes

Pros

  • Fast Backups
  • Retention Management

Cons

  • Offsite Backups
  • Disaster Recovery

Return on Investment

  • We use it in our "High Performance" backup solution which is a more expensive solution we provide to customers
  • Thanks to continuous incremental we can save on diskspace/investing in additional storage.

Alternatives Considered

Veeam Data Platform, Cove Data Protection and Acronis Advanced Backup

Other Software Used

Veeam Data Platform, Cove Data Protection, Acronis Advanced Backup

SPX is a great product. Highly recommended for servers.

Incentivized
John RiversView profile
Owner, IT Consultant in Information Technology at AO IT Consulting (1-10 employees employees)

Pros

  • Great retention settings.
  • It's easy to replicate off-site.
  • Disaster recovery is amazing with SPX.

Cons

  • The replication offsite can have issues over time. It takes manual involvement to keep it working right.
  • SPX remote management isn't easy out of the box.

Return on Investment

  • SPX is awesome for disaster recovery.
  • Backups are fast and efficient.

Alternatives Considered

Veritas Backup Exec

ShadowProtect SPX - Valuable and Versatile Image-based Backups

Incentivized
Ian HansenView profile
IT Services Director in Information Technology at Philantech3 (1-10 employees employees)

Pros

  • Scheduling incremental or full backups, as well as consolidation schedules, is fairly straight-forward and not too complicated.
  • The ability to use Head Start Restore or even mount a temporary live server scenario using VirtualBox in an emergency has been helpful to keep clients' operations running with minimal downtime.
  • Configuration and flexibility of bandwidth usage for off-site backups have been useful in situations where client sites had lower bandwidth limitations.

Cons

  • In the past, the few times that we've relied on support for assistance on an issue that was pressing, we did not get the rapid response we had hoped.
  • There have been some rare instances in which a backup chain corrupted, or a particular file in the chain corrupted, which requires the file to be deleted or the entire chain restarted.
  • When mounting backups, the user interface on the new SPX is not as intuitive as before the major SPX release.

Return on Investment

  • In emergency data recovery scenarios, we have been able to fulfill many client's needs and give them peace of mind with ShadowProtect backup software
  • Our written help desk systems and procedures around data recovery have been enhanced by a single solution.
  • When scouting out potential clients, they appreciate that we have a turn-key solution for their business as one of our core offerings.

Alternatives Considered

Mozy, Datto and eFolder Backup

One of the best backup solution products

Incentivized
Verified User
Manager in Information Technology (201-500 employees employees)

Pros

  • Users friendly
  • Easy off-site replication

Cons

  • Remote management

Most Important Features

  • Off-site backup
  • Retention policy

Return on Investment

  • Saves the business from losing money if a disaster happens as it protects our data thru backups.

Alternatives Considered

Altaro VM Backup and Veritas NetBackup

ShadowProtect SPX finally solved our DR problem.

Incentivized
Verified User
Director in Information Technology (11-50 employees employees)

Pros

  • Quick hourly backups
  • Central management portal

Cons

  • Better automated reporting from management console.
  • Some icons in software don’t display correctly when viewed through Kaseya Remote Control.

Return on Investment

  • Lowered DR costs
  • Reduced time spent managing backups

Alternatives Considered

Veeam Backup & Replication, Veritas Backup Exec and Carbonite Safe (formerly Mozy)

Other Software Used

Veeam Backup & Replication, Veritas Backup Exec, VMware ESXi