Item: Vasion Print
Rating: 9
Author: Lauren Mundy

Overall Satisfaction with Vasion Print

Use Cases and Deployment Scope

We frequently have staff that travel from office to office and need printer access at each location. A fair amount of our IT tickets went to installing simple printer drivers. This program allows our users to set up new printers themselves without having to send in an IT ticket and wait for us to have time. It's also great that we can more easily remotely monitor printers.

Pros and Cons

Pros

Printer setup
Printer management
Ease of use for users

Cons

Setup requirements
Login process

Most Important Features

printer management
easy printer installation

Return on Investment

Less IT tickets
Empowering users to set up printers on their own time

Usability

We have a wide range of technology knowledge and ability between our multiple field offices. This program has successfully been used with minimal direction by almost all of our users. It has been great to give them a tool that makes sense to them and works fairly reliably every time.

Key Insights

Do you think Vasion Print delivers good value for the price?

Yes

Are you happy with Vasion Print's feature set?

Yes

Did Vasion Print live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Vasion Print go as expected?

Yes

Would you buy Vasion Print again?

Yes

Other Software Used

Splashtop

Likelihood to Recommend

If you work with only one printer in one location, or do not have install restrictions for your users, then this might not be super useful. However, it you operate multiple printers, need to manually install printers every time, or have multiple field offices that need to be managed remotely, this would be a very helpful resource for you.

Comments

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Channon Voyce
(Vendor Representative) commented 2 years ago
Thank you, Lauren, for your review! We appreciate hearing from our customers.

Saves us time and money