Item: UKG Pro
Rating: 9
Author: Lashell Johnson

Overall Satisfaction

Use Cases and Deployment Scope

We use it for Payroll, record keeping, Recruiting, Benefit enrollment, Life Events. It is used company wide. The business problem it addresses is employee data accessibility in a complete package and employee self service

Pros and Cons

Pros

Data Management, quick, easy access to find employees and their information.
Easy open enrollment.
Employee self serve.

Cons

Life events, there needs to be capability to edit sessions such as checking a box that was missed.
Effective dating. This works sometimes and not sometimes.
Reading the compare statement after OE. If you do not include a benefit in the session, but it is currently active, it should show up, and so should the cost.

Return on Investment

Increased employee efficiency.
Quicker analysis of data through report writing.
Delivered reporting through bursts or schedules.

Alternatives Considered

adp,Ceridian

When I used ADP and Ceridian they were old products. You can not even put them in the same category as Ultimate, which is by far a superior product. The way Ultimate keeps advancing in innovative ideas is superior. ADP and Ceridian would never listen to their customers and advance the product for them.

Likelihood to Renew

Our company is always looking for the best product and an inexpensive cost for us. I'm pretty sure we will continue to use Ultimate but we will need to do an analysis of cost and also see how the other products we have flow to Ultimate. They are great and I would recommend them.

Likelihood to Recommend

I am always a cheerleader for Ultimate. It is a great product. Clients should make sure their vendors interface well with Ultimate and allow for time when it doesn't go as planned. I will let others know the easy of use and of the reporting capabilities. I really like the recent changes to the Open enrollment module.

Comments

Please log in to join the conversation

Cheerleader

Modules Used