Item: Cisco ThousandEyes
Rating: 9
Author: Mohammad Anas

Overall Satisfaction with ThousandEyes

Use Cases and Deployment Scope

ThousandEyes is an amazing cloud-based Digital Experience Monitoring(DEM) and networking platform. This platform is very helpful in managing application delivery; I can view the real-time performance of data, and we can set alerts and reports based on certain SLA criteria. ThousandEyes platform is well suited for both large and midsize scale industries.

Pros and Cons

Pros

Perform well in Digital Experience Monitoring.
Good In Networking Monitoring.
Setting alerts and reports.

Cons

Better subscription plan can be onboarded.
Integration with other service can be improved.
Documentation and community support should be improved.

Most Important Features

Setting up alerts and reports.
Can help to monitor different network devices.
Good Network visualization to track the issue.

Return on Investment

Helps to set up detail oriented dashboards.
Managing alerts and reports provided overall good impact.
Subscription plans can be improved so that it can benefit the business growth.

Alternatives Considered

Datadog and AppDynamics

ThousandEyes include a wide range of monitoring features focusing on network and DEM. Alerts on outage on time. While we face some issues in the Datadog agent, we do not face any issues with integrating the agent with other platforms, and this feature surely makes it worth it. Also, ThousandEyes is easy to use and understand compared with other platforms.

Key Insights

Do you think Cisco ThousandEyes delivers good value for the price?

Yes

Are you happy with Cisco ThousandEyes's feature set?

Yes

Did Cisco ThousandEyes live up to sales and marketing promises?

Yes

Did implementation of Cisco ThousandEyes go as expected?

Yes

Would you buy Cisco ThousandEyes again?

Yes

Other Software Used

AppDynamics, Datadog, PostgreSQL

Likelihood to Recommend

ThousandEyes provides a wide range of monitoring services; it provides ease to set up enterprise agents anywhere in the environment. One of the most liked scenarios is network path visualization which helps in identifying the network issue in company infrastructure. ThousandEyes can be less suited where we want to set up a large dashboard as it consumes a lot of effort to set up a dashboard.

Cisco Hybrid Work

Comments

Please log in to join the conversation

Kayla Riggs
(Vendor Representative) commented 3 years ago
Thank you so much for taking the time to leave us a kind review! We are thrilled to know that we have provided the visibility and simplicity needed to help you identify any network issues. Your feedback is appreciated, and we look forward to seeing all that you accomplish with us!

Brilliant Digital Experience Monitoring Tool.