TeamViewer Review
January 18, 2024

TeamViewer Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

I use TeamViewer frequently in my organization, especially for troubleshooting problems on user's PCs. It is a great safe to use and reliable software for Remote Desktop. It offers great command and control for remote computers, as it could be used for troubleshooting problems, or simply just leaving your pc at the office and accessing it from the commodity of your home (which can be desk, sofa or bathtub).

Pros

  • Remote control
  • Command and control
  • Troubleshooting
  • Remote access

Cons

  • Accounts
  • Prices
  • Sales
  • Fairly good prices
  • Decent price offers
  • Limited number of accounts per license
TeamViewer offers a decent price listing. However, free software like AnyDesk offers faster transfer rates, fluidity while connected to the host ensuring safe communication. The remote desktop software also offers prices and licenses for organizations or companies which enables them to manage users and groups for each session. Great product none the less.

Do you think TeamViewer delivers good value for the price?

No

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

No

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

Yes, TeamViewer is great but I think there still are better and especially safer ways to gain remote access to machines, which use stronger and safer protocols and establishing private connections between hosts. TeamViewer is a great solution however when I use it I always have the feeling of not being absolutely 100% safe.

TeamViewer Feature Ratings

Remote Access ()
Not Rated
Remote Support ()
Not Rated
5.5
File transfer
6
Instant message
7
Access to sleeping/powered-off computers
4
Session record
5
Platform & Infrastructure ()
Not Rated
Security ()
Not Rated

Comments

  • Ying Qin | TrustRadius Reviewer
    Ying Qin
    (Vendor Representative) commented 2 years ago
    Hello TeamViewer user, Thank you for sharing the awesome feedback about TeamViewer. TeamViewer always puts Security and Privacy as the top priority to ensure all the users are safe. To get to know more about TeamViewer Security features and settings, the Security Handbook (https://community.teamviewer.com/English/kb/security-handbook) is available for all TeamViewer users. We would like to take this chance to invite you to the TeamViewer Community for more discussion about remote connections (https://community.teamviewer.com) and the discussion for Security is available too. Once again, we appreciate your valuable review on TeamViewer, and hope you will enjoy using TeamViewer as always! Have a great day! Best, Ying/TeamViewer

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