TeamViewer used by small IT team serving multiple locations of a business
January 15, 2024
TeamViewer used by small IT team serving multiple locations of a business
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with TeamViewer
Being in IT one of our duties is to ensure that all the tech operation is functioning properly in the company, this often means accessing the users endpoints remotely to solve issues they cannot figure out themselves or being able to see the issues that they are reporting directly. TeamViewer allows us to easily connect to our endpoints and other resources regardless of the multiple locations.
Pros
- Ease of connection
- User friendly
- Reliable connection
- Travel-costs savings by not having to travel hours to our multiple locations to solve simple issues on the computers
- Centralized and mobile management, instead of having multiple software to accomplish a multitude of tasks everything is centralized through TeamViewer
- Boosts production since issues that would take an user away from work for hours can be solved by techs in a matter of minutes.
Right away, we needed a solution to serve multiple locations and TeamViewer helped accomplish this.
We tried the products by LogMeIn in the beginning and they were too cumbersome and slow compared to TeamViewer. We needed something straight forward, centralized and that we could do from anywhere in the world and the ease of use of TeamViewer helped achieve all of this.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
Yes
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes
10. We had to do the implementation ourselves for but was an easy straight forward process.
We have taken advantage of TeamViewer's HIPAA compliance. Since we are in the healthcare industry this is a must for all of our software.
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