Remote access with TeamViewer is an affordable option
Updated July 26, 2022

Remote access with TeamViewer is an affordable option

Jerica Gilley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

When Citrix or a VPN solution is not available, TeamViewer is utilized to access computers remotely. In addition to being able to collaborate and work remotely, it gives users access to a variety of operating systems, including Windows and Macintosh. During the pandemic, it has shown to be a successful tool for linking people across the world to distant systems at smaller remote sites and offices.

Pros

  • Remote help settings can be generated.
  • Basic capabilities for interacting with a distant computer.
  • Device management for the entire organization.

Cons

  • Facilitating the creation and maintenance of sessions.
  • An improvement in the timeout limit is needed.
  • Improved unattended access is needed.
  • Because of the trustworthiness of TeamViewer's remote access, it was possible to avoid making a trip to the workplace entirely.
  • TeamViewer makes it simple to restart computers remotely, ensuring that upgrades are completed on time and in the most secure manner.
  • Files are securely transferred from faraway systems to maintain IT governance and confidentiality in the most secure manner possible.
When I tried LogMeIn and VNC, I discovered that TeamViewer was more reliable, quicker to set up, and more consistent in terms of connection stability and reliability. All in all, it is a more cost-effective and efficient solution that can be deployed without the need to open firewall ports and can be installed effortlessly by any end-user.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

A VPN or Citrix solution is more expensive than using TeamViewer, but the cost is less than the cost of deploying a VPN. Small remote offices and organizations without on-site IT assistance are ideal candidates for Team Viewer. Citrix or a secure VPN is more suited for bigger offices. TeamViewer is also more secure than a VNC client.

TeamViewer Feature Ratings

File transfer
8
Instant message
10
Access to sleeping/powered-off computers
10
Session record
9
Not Rated

TeamViewer Security and Support

Using TeamViewer

Although the program is simple to operate on its own, determining how simple it is to use TeamViewer is extremely subjective and dependent on the particular use case. The transfer of files is also supported, and the company boasts that its transfer rate is far faster than that of any of its rivals. On-the-fly compression, which was a feature exclusive to TeamViewer, was responsible for this accomplishment.
ProsCons
Like to use
Easy to use
Well integrated
Quick to learn
Feel confident using
None
  • Remote Connection
  • Well integrated
  • File Transfer
  • Configuration of remote access
Yes - The graphical user interface is the same as on a desktop computer. However, using the UI on a mobile device is a little more difficult. The navigation is a little more complicated and requires some time to get used to. It is necessary to setup or understand each device's single, double, and right-click options before utilizing the interface.

Comments

  • Ying Qin | TrustRadius Reviewer
    Hello Jerica, Thank you for your highly recommended review on TeamViewer! We are glad that TeamViewer can bring great convenience to your daily work. We are happy that you are enjoying TeamViewer's performance, reliability and service! Did you know that we welcome all TeamViewer users and fans to visit TeamViewer Community (https://community.teamviewer.com/) for knowledge sharing and technical discussion. There are more powerful features to discover about TeamViewer and we would love to see you there! Have a wonderful day! Best, Ying/TeamViewer

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