Turnkey Remote Support

Splashtop is amazing simple lightweight software for remote access. Having the power to remote support a user from off the network without the complication of VPN or other software. We had issues with users trying to give us the IP address from the VPN to use on our Dameware off-campus. So we needed something simple but also easier for end-user to use. We were surprised by how easy the software was used for end-users. It literally took 5 minutes depending on the end-user internet speed to connect from our techs. The software for the techs is easy to use with lightweight and simple menus. Not to mention the chat option for techs and end-users to communicate. This is our campus standard remote support for off-network. Also, another great thing about Splashtop is the license inventory. You may assign the license to the user account via email, add or remove users.